BENCHMARK
Citrus Club Concierge (Full-Time) - Arizona Biltmore
BENCHMARK, Phoenix, Arizona, United States
Citrus Club Concierge (Full-Time) - Arizona Biltmore page is loaded## Citrus Club Concierge (Full-Time) - Arizona Biltmorelocations:
Arizona Biltmoretime type:
Full timeposted on:
Posted Todayjob requisition id:
R0056534**Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.****Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.****Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.****Check out**
**for more information on our great company!**About our property:
The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the “Jewel of the Desert” since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration. It has over 700 rooms, over 200,000 square feet in banquet space spread out over the beautiful property, 9 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/café, and in-room dining), a luxury spa, and 7 pools including a 65' waterslide.
Instagram, Facebook What you will have an opportunity to do:The Citrus Club is an exclusive, adults-only lounge at the Arizona Biltmore offering dedicated concierge services, a curated bar selection and buffet style dining throughout the day for guests 21+. It is a top tier experience where true, luxury service naturally blooms – just as the original Arizona Biltmore citrus groves once did in the same location. Hours of operation are 6am-10pm.As a **Citrus Club Concierge**, you are responsible handling all guest inquiries and facilitating the needs of guests in the . This includes, but is not limited to, the following duties:* Maintain an up-to-date knowledge of all hotel meetings, events, and functions.* Greet guests in an appropriate manner and offer to assist with their needs.* Answer telephone calls for specific services and dispatch the appropriate associates to respond to the guest’s request. Coordinate completion of these services to ensure a positive guest experience.* Assist guest with making arrangements to visit points of interest, attractions, museums, and parks in a timely and appropriate manner.* Assist guest with making restaurant recommendations and reservations.* Continuously check on the needs of guests in entire lounge, bussing tables, and pouring alcoholic and non-alcoholic beverages* Serve cocktails, wine, beer and champagne in accordance with safe alcohol service standards. Ensure alcohol awareness procedures are in place (TIPS) and notify manager of any guest incidents.* Complete side work to include polishing/rolling silverware, stocking beverages, condiments and glasses/plates, sweeping and cleaning as directed.* Assist in controlling the flow of activity in lounge during food and beverage periods by assisting pantry attendants.* Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and associates, damage to our property or the property of others. Know the correct action to take in the event of an emergency, and demonstrate this knowledge by acting appropriately in the event of an emergency.This is a **full-time** position, and you must have availability to work days, evenings, weekends and holidays.EDUCATION* High School graduate or equivalentEXPERIENCE* Food and beverage experience, preferred* Bartending experience, preferred* Concierge experience, preferredLICENSES OR CERTIFICATES* Food Handler’s Card**Compensation:**$20-$20Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.## ### ### ### *Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.***PYRAMID GLOBAL HOSPITALITY** is a trailblazer in the development, management, marketing and owner‐advisory services of resorts, hotels, conference centers and exclusive private clubs.**PYRAMID’S** distinguished and proven reputation is deeply‐rooted in core values that are focused and aligned with a people-first mentality. The company leadership and valued associates are passionately committed to delivering the industry’s most authentic, enchanted, soulful, vibrant, unrivaled and memory‐making experience.**PYRAMID’S** progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with prestigious national and international awards. #J-18808-Ljbffr
Arizona Biltmoretime type:
Full timeposted on:
Posted Todayjob requisition id:
R0056534**Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.****Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.****Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.****Check out**
**for more information on our great company!**About our property:
The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the “Jewel of the Desert” since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration. It has over 700 rooms, over 200,000 square feet in banquet space spread out over the beautiful property, 9 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/café, and in-room dining), a luxury spa, and 7 pools including a 65' waterslide.
Instagram, Facebook What you will have an opportunity to do:The Citrus Club is an exclusive, adults-only lounge at the Arizona Biltmore offering dedicated concierge services, a curated bar selection and buffet style dining throughout the day for guests 21+. It is a top tier experience where true, luxury service naturally blooms – just as the original Arizona Biltmore citrus groves once did in the same location. Hours of operation are 6am-10pm.As a **Citrus Club Concierge**, you are responsible handling all guest inquiries and facilitating the needs of guests in the . This includes, but is not limited to, the following duties:* Maintain an up-to-date knowledge of all hotel meetings, events, and functions.* Greet guests in an appropriate manner and offer to assist with their needs.* Answer telephone calls for specific services and dispatch the appropriate associates to respond to the guest’s request. Coordinate completion of these services to ensure a positive guest experience.* Assist guest with making arrangements to visit points of interest, attractions, museums, and parks in a timely and appropriate manner.* Assist guest with making restaurant recommendations and reservations.* Continuously check on the needs of guests in entire lounge, bussing tables, and pouring alcoholic and non-alcoholic beverages* Serve cocktails, wine, beer and champagne in accordance with safe alcohol service standards. Ensure alcohol awareness procedures are in place (TIPS) and notify manager of any guest incidents.* Complete side work to include polishing/rolling silverware, stocking beverages, condiments and glasses/plates, sweeping and cleaning as directed.* Assist in controlling the flow of activity in lounge during food and beverage periods by assisting pantry attendants.* Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and associates, damage to our property or the property of others. Know the correct action to take in the event of an emergency, and demonstrate this knowledge by acting appropriately in the event of an emergency.This is a **full-time** position, and you must have availability to work days, evenings, weekends and holidays.EDUCATION* High School graduate or equivalentEXPERIENCE* Food and beverage experience, preferred* Bartending experience, preferred* Concierge experience, preferredLICENSES OR CERTIFICATES* Food Handler’s Card**Compensation:**$20-$20Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.## ### ### ### *Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.***PYRAMID GLOBAL HOSPITALITY** is a trailblazer in the development, management, marketing and owner‐advisory services of resorts, hotels, conference centers and exclusive private clubs.**PYRAMID’S** distinguished and proven reputation is deeply‐rooted in core values that are focused and aligned with a people-first mentality. The company leadership and valued associates are passionately committed to delivering the industry’s most authentic, enchanted, soulful, vibrant, unrivaled and memory‐making experience.**PYRAMID’S** progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with prestigious national and international awards. #J-18808-Ljbffr