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Uniting Holding

Event Host (Global Sporting Event) - English & Arabic Speaking

Uniting Holding, New York, New York, us, 10261

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Event Host (Global Sporting Event) - English & Arabic Speaking New York, NY, United States Contract

The primary role of an iLUKA Host is to act as an ambassador representing our client’s brand and the delivery of exceptional and memorable hospitality experiences to all guests who join us on our global events.

Hosts can be deployed in a variety of settings and the focus of the role will vary slightly dependent upon the environment.

This is a contract role starting on the 14th of July and ending on the 21st of July of 2026. To apply you must be bi‑lingual in English and Arabic and be based in New York.

Key Responsibilities

To deliver an exceptional hospitality experience to the clients’ guests

Understanding guest touch points, provide a friendly and welcoming meet and greet service

Be the first point of contact and meet and greet guests on arrival

Manage and organise guest groups to ensure that they are in the right place at the right time

Accompany guests throughout their journey and deal effectively with any issues or problems that arise in order to make the guest experience a smooth and enjoyable one

Provide information and assistance to guests in all situations and at all stages of the programme

Deliver outstanding customer service and create an environment that is friendly, fun and guest focused

To co‑ordinate guest departures as their experience draws to a close

Specific Responsibilities whilst working in the following environments Airport

Act as first point of contact for guests arriving at the airport and provide a friendly and welcoming meet and greet service

Act as the last point of contact for guest departures

Management of guest lists

Ensure a smooth transition through the airport and hand guest over to the transport host teams

Man the Hospitality Desk to check in guests to the hotel/hospitality programme, provide information and assistance to guests in the hotel relating to the local area and their specific programme

Enrich the overall guest experience whilst in the hotel

Hospitality Venue

Meet and greet guests in a friendly and welcoming manner

Ensure the venue is immaculately presented

Provide assistance to the venue teams on an as needed basis

Support F&B/Lounge team on elements of F&B within the Lounge

Event /Coach

Provide information and assistance to guests at all points of contact, whether at the hotel, on the coach (Executive Bus/Vehicle) or at venues

Accompany assigned guests on a daily basis throughout their programme

Management of guest lists

Meet and greet guests in a friendly and welcoming manner

Provide information and assistance to guests as required

Accompany guests on their journey and ensure a smooth transition to other host teams on arrival at the destination

Management of guest lists

Venue / Showcasing

Manage and organise the safe and efficient flow of guests through the venue

Manage queue and crowd issues in a safe manner

Provide information and assistance to guests as required

This is not an exhaustive list, and all team members will be expected to contribute to any other aspects of the business, as necessary.

Skills, Knowledge, Expertise

Fluent in English and Arabic

Experience using smart phones/tablets

Highly effective communication and interpersonal skills

Confidence to manage and engage with groups of people in a variety of settings

Ability to think on your feet and resolve problems calmly and efficiently

A desire to deliver the very best levels of customer service

High energy, comfortable working potentially long hours in a demanding but rewarding and friendly environment

Flexible, enthusiastic, confident, outgoing, well organised

Willing to roll sleeves up and get involved

Team Player

Self‑motivate

Attributes

High energy, comfortable working potentially long hours in a demanding but rewarding and friendly environment

Willing to roll sleeves up and get involved

Passionate about sport, hospitality and delivery

Able to work in a calm, kind and professional manner in a pressured environment

Ability to prioritise a demanding workload

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