Herschend Family Entertainment Co.
Cook II - Dollywood Theme Park - Part Time Seasonal
Herschend Family Entertainment Co., Pigeon Forge, Tennessee, us, 37868
Cook II - Dollywood Theme Park - Part Time Seasonal
Job Category:
Food
Requisition Number:
COOKI008120
Posted : January 1, 2026
Part-Time
Rate : $18 USD per hour
Locations Dollywood 2700 Dollywood Parks Blvd Pigeon Forge, TN 37863, USA
At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It’s not a difference that you can touch or see - it’s a difference you can feel. We are seeking a Cook II who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand.
We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Cook II will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.
This position exists to assist in the successful and profitable operation of the unit assigned while providing excellent guest service.
Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
Summary of Essential Functions and Responsibilities
Knowledgeable of proper cooking temperatures and hold times, maintaining Safety Critical Checklists and Cooling Charts as required
Acts as quality assurance inspector, ensuring food is of high quality
Follows proper procedures in regard to labeling, dating, and/or rotating standards including the usage of day dots, FIFO (First In First Out), etc.
Follows recipes including preparation/food handling standards which ensure designated portion control
Knows and understands the recipes and portions in preparing each unit’s menu
Complies with state and local health department regulations as well as Culinary Services departmental policies
Knows and understands the use of the “Start Fresh” program when necessary
Ensures all products are presented to guest in a visually appealing and appetizing manner through Plate Perfect
Employees may be using equipment such as, but not limited to, knives, slicers, ovens, smokers, warmers, grills, tilt skillets, kettles, mixers, buffalo chopper, dollies, rolling racks, dishwasher, brooms, mops, etc.
Wastes are kept to a minimum by not over producing, avoiding accidents, and properly storing and handling food; enforces small batch cooking method by producing less more often
Responsible for maintaining a proper level of inventory at all times
Employees are expected to be able to answer guest questions concerning park layout and menu item availability
Learns and understands the Culinary Services Check 5
Be an active participant in safety issues relating to personal safety and the safety of fellow hosts and guests
Management reserves the right to change and/or add to these duties at any time
Education and Experience Required
Must be minimum 16 years of age
Previous Cook experience preferred
Able to successfully complete ServSafe Manager Certification within 30 days of start date
Must submit to and pass post-employment offer drug screen and background check
Knowledge, Skills, and Abilities
Able to project Dollywood’s image by being genuinely friendly and caring and by taking pride in their work
Must be self-motivated and disciplined
Must be able to prioritize and complete work assignments on a timely basis
Must maintain strict confidentiality and judgment regarding privileged information
Must be willing to constantly improve
Must have professional appearance with good personal hygiene
Must promote and support a team environment by cooperating and helping co-workers
Must adapt to changes easily
Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
Able to display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being: patient, kind, humble, respectful, selfless, forgiving, honest and committed
Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees
Able to comprehend instructions, retain information, and follow recipes
Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends, and holidays as necessary
Able to tolerate a fast-paced environment, with flexibility to handle frequent changes in priorities
Ability to move about in confined areas
Able to stand, balance, kneel, stoop, and bend to maintain clean work environment and serve guests
Ability to walk, sit, or stand for long/short periods of time
Ability to safely operate equipment according to company and manufacturer guidelines. Ability to safely navigate work environment
Able to reach high and low to get supplies
Able to have manual dexterity to do detailed work
Able to make decisions by analyzing information allowing on-the-spot correction of guests concerns
Ability to recall information
Ability to receive, process and retain information to follow work instructions
Able to communicate effectively with Guests and Hosts using approved communication methods
Ability to tolerate extreme heat, extreme cold, and humidity necessary to work in kitchens, walk-ins, freezers, climate changes, and work outdoors
Ability to tolerate detergents and chemicals such as, but not limited to, dish liquids, bleach, Tide, degreaser, oven cleaner and other chemicals necessary to clean/sanitize equipment and environment
Ability to work with others in a friendly, positive manner
Must be able to lift 30 lbs with or without 2-person lift. 30+ lbs require a 2-person lift
Must take Start Fresh training, as well as implement all safety aspects of Start Fresh training
Must be able to work and tolerate temperatures ranging from 0 to 120 degrees
Must comply with all Health Department, ServSafe, and Company regulations pertaining to safe food handling practices
The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Food
Requisition Number:
COOKI008120
Posted : January 1, 2026
Part-Time
Rate : $18 USD per hour
Locations Dollywood 2700 Dollywood Parks Blvd Pigeon Forge, TN 37863, USA
At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It’s not a difference that you can touch or see - it’s a difference you can feel. We are seeking a Cook II who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand.
We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Cook II will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.
This position exists to assist in the successful and profitable operation of the unit assigned while providing excellent guest service.
Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
Summary of Essential Functions and Responsibilities
Knowledgeable of proper cooking temperatures and hold times, maintaining Safety Critical Checklists and Cooling Charts as required
Acts as quality assurance inspector, ensuring food is of high quality
Follows proper procedures in regard to labeling, dating, and/or rotating standards including the usage of day dots, FIFO (First In First Out), etc.
Follows recipes including preparation/food handling standards which ensure designated portion control
Knows and understands the recipes and portions in preparing each unit’s menu
Complies with state and local health department regulations as well as Culinary Services departmental policies
Knows and understands the use of the “Start Fresh” program when necessary
Ensures all products are presented to guest in a visually appealing and appetizing manner through Plate Perfect
Employees may be using equipment such as, but not limited to, knives, slicers, ovens, smokers, warmers, grills, tilt skillets, kettles, mixers, buffalo chopper, dollies, rolling racks, dishwasher, brooms, mops, etc.
Wastes are kept to a minimum by not over producing, avoiding accidents, and properly storing and handling food; enforces small batch cooking method by producing less more often
Responsible for maintaining a proper level of inventory at all times
Employees are expected to be able to answer guest questions concerning park layout and menu item availability
Learns and understands the Culinary Services Check 5
Be an active participant in safety issues relating to personal safety and the safety of fellow hosts and guests
Management reserves the right to change and/or add to these duties at any time
Education and Experience Required
Must be minimum 16 years of age
Previous Cook experience preferred
Able to successfully complete ServSafe Manager Certification within 30 days of start date
Must submit to and pass post-employment offer drug screen and background check
Knowledge, Skills, and Abilities
Able to project Dollywood’s image by being genuinely friendly and caring and by taking pride in their work
Must be self-motivated and disciplined
Must be able to prioritize and complete work assignments on a timely basis
Must maintain strict confidentiality and judgment regarding privileged information
Must be willing to constantly improve
Must have professional appearance with good personal hygiene
Must promote and support a team environment by cooperating and helping co-workers
Must adapt to changes easily
Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
Able to display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being: patient, kind, humble, respectful, selfless, forgiving, honest and committed
Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees
Able to comprehend instructions, retain information, and follow recipes
Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends, and holidays as necessary
Able to tolerate a fast-paced environment, with flexibility to handle frequent changes in priorities
Ability to move about in confined areas
Able to stand, balance, kneel, stoop, and bend to maintain clean work environment and serve guests
Ability to walk, sit, or stand for long/short periods of time
Ability to safely operate equipment according to company and manufacturer guidelines. Ability to safely navigate work environment
Able to reach high and low to get supplies
Able to have manual dexterity to do detailed work
Able to make decisions by analyzing information allowing on-the-spot correction of guests concerns
Ability to recall information
Ability to receive, process and retain information to follow work instructions
Able to communicate effectively with Guests and Hosts using approved communication methods
Ability to tolerate extreme heat, extreme cold, and humidity necessary to work in kitchens, walk-ins, freezers, climate changes, and work outdoors
Ability to tolerate detergents and chemicals such as, but not limited to, dish liquids, bleach, Tide, degreaser, oven cleaner and other chemicals necessary to clean/sanitize equipment and environment
Ability to work with others in a friendly, positive manner
Must be able to lift 30 lbs with or without 2-person lift. 30+ lbs require a 2-person lift
Must take Start Fresh training, as well as implement all safety aspects of Start Fresh training
Must be able to work and tolerate temperatures ranging from 0 to 120 degrees
Must comply with all Health Department, ServSafe, and Company regulations pertaining to safe food handling practices
The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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