The Coffee Bean & Tea Leaf
0256-El Toro and Rockfield (Lake Forest) Store
23647 El Toro R, 23647 El Toro Road, Lake Forest, California, United States of America
Job Description Posted Sunday, December 14, 2025 at 5:00 AM
Before completing the application, you must click this link to complete an assessment. Any application without an assessment will not be considered.
Born and brewed in Southern California since 1963, The Coffee Bean & Tea Leaf® has become one of the world’s largest independent and privately owned specialty coffee and tea retailers. In 1963 we opened our very first store in Brentwood, California. Today we have over 1100 stores in 31 countries as well as regional offices in Singapore and Malaysia. We have always had a creative and caring spirit, embodied by our Team Members, making us famous and beloved by our guests worldwide. Paired with a passion for premium products, employees and guests, our brand thrives on enthusiasm that is contagious. We are known for an unwavering commitment to premium quality coffee and tea, building direct supplier relationships with the best private coffee farms and tea estates worldwide. We select only the top 1% of Arabica beans and the finest hand‑plucked, whole‑leaf tea. All blends are developed at our state‑of‑the‑art facility in Camarillo, CA, enabling total control and precision. Once perfected, beverages are prepared locally for maximum freshness. We continually explore new flavors, development methodologies and cultural influences, creating breakthrough drinks such as The Original Ice Blended (introduced 1989) and the Tea Latte. We are always seeking the next fan favorite, constantly evolving our menu. Social responsibility is core: paying higher prices to coffee growers, investing in communities, and creating a brighter future through the Caring Cup Program. Genuine care extends from the seed to the cup, ensuring guests feel comfortable simply being themselves while enjoying more than a great cup of coffee or tea.
Responsibilities Sales/Customer Service
Sell and serve products to customers in a courteous and friendly manner
Participate in all sales promotions effectively and efficiently
Safely handle all hot and cold drinks during drink preparation
Verbally receive and call back customer orders in a friendly manner
Report all customer complaints to manager on duty
Respond pro‑actively to prevent customer service situations
Accurately ring sales orders into cash register and count back change in a courteous and friendly manner, following all safe cash handling procedures
Answer telephone in a courteous and friendly manner, including giving store greeting, directions to store location, receiving and filling customer orders
Answer customer questions regarding products, service or environment in a courteous and friendly manner
Package all retail and beverage customer orders according to company guidelines
Sell and serve baked goods and miscellaneous food items to customers
Maintain efficient, friendly service standards
Store Operations
Restock shelves when necessary
Routinely clean the bar area, floor, windows and grinders, take out trash, etc.
Follow brand guidelines in environment and take ownership in store cleanliness
Assist in the distribution of weekly shipments
Report potential safety hazards to manager on duty
Report all employee accidents to manager on duty
Inform manager on duty of any operational inconsistencies
Employee Development
Perpetuate company philosophy and culture
Maintain a high level of motivation to ensure quality and consistent product
Product Knowledge
Ensure all customers are educated on products and services
Maintain highest quality, consistent product standards
Follow all company drink recipes and procedures
Pass monthly re‑certifications in a timely manner
Visual Presentation
Assist in maintaining a clean, well‑merchandised store
Assist in following visual presentation plans and standards
Requirements
Able to train new baristas
Run errands when needed
Work special events as needed
Maintain positive company morale
Physical Demands Regularly required to stand, walk, talk and hear
Frequently required to use hand to finger motions, handle or feel objects, reach with hands and arms
Regularly required to lift and/or move items up to 25 pounds
Vision requirements: Close vision, distance vision and ability to adjust and focus
Regularly required to handle food and hot beverages
Qualifications
Experience in retail / specialty store or food establishment preferred
Excellent verbal and written skills
Well organized and detail oriented
Register and cash handling experience
Minimum high school diploma or equivalent
International Coffee & Tea, LLC dba The Coffee Bean & Tea Leaf® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any other status protected by state or federal law. The Coffee Bean & Tea Leaf® expressly prohibits any form of employee harassment or discrimination on the basis of any such protected status. The Coffee Bean & Tea Leaf® provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, sex, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
Barista rev. 10/2016 Created 4/2013
#J-18808-Ljbffr
Job Description Posted Sunday, December 14, 2025 at 5:00 AM
Before completing the application, you must click this link to complete an assessment. Any application without an assessment will not be considered.
Born and brewed in Southern California since 1963, The Coffee Bean & Tea Leaf® has become one of the world’s largest independent and privately owned specialty coffee and tea retailers. In 1963 we opened our very first store in Brentwood, California. Today we have over 1100 stores in 31 countries as well as regional offices in Singapore and Malaysia. We have always had a creative and caring spirit, embodied by our Team Members, making us famous and beloved by our guests worldwide. Paired with a passion for premium products, employees and guests, our brand thrives on enthusiasm that is contagious. We are known for an unwavering commitment to premium quality coffee and tea, building direct supplier relationships with the best private coffee farms and tea estates worldwide. We select only the top 1% of Arabica beans and the finest hand‑plucked, whole‑leaf tea. All blends are developed at our state‑of‑the‑art facility in Camarillo, CA, enabling total control and precision. Once perfected, beverages are prepared locally for maximum freshness. We continually explore new flavors, development methodologies and cultural influences, creating breakthrough drinks such as The Original Ice Blended (introduced 1989) and the Tea Latte. We are always seeking the next fan favorite, constantly evolving our menu. Social responsibility is core: paying higher prices to coffee growers, investing in communities, and creating a brighter future through the Caring Cup Program. Genuine care extends from the seed to the cup, ensuring guests feel comfortable simply being themselves while enjoying more than a great cup of coffee or tea.
Responsibilities Sales/Customer Service
Sell and serve products to customers in a courteous and friendly manner
Participate in all sales promotions effectively and efficiently
Safely handle all hot and cold drinks during drink preparation
Verbally receive and call back customer orders in a friendly manner
Report all customer complaints to manager on duty
Respond pro‑actively to prevent customer service situations
Accurately ring sales orders into cash register and count back change in a courteous and friendly manner, following all safe cash handling procedures
Answer telephone in a courteous and friendly manner, including giving store greeting, directions to store location, receiving and filling customer orders
Answer customer questions regarding products, service or environment in a courteous and friendly manner
Package all retail and beverage customer orders according to company guidelines
Sell and serve baked goods and miscellaneous food items to customers
Maintain efficient, friendly service standards
Store Operations
Restock shelves when necessary
Routinely clean the bar area, floor, windows and grinders, take out trash, etc.
Follow brand guidelines in environment and take ownership in store cleanliness
Assist in the distribution of weekly shipments
Report potential safety hazards to manager on duty
Report all employee accidents to manager on duty
Inform manager on duty of any operational inconsistencies
Employee Development
Perpetuate company philosophy and culture
Maintain a high level of motivation to ensure quality and consistent product
Product Knowledge
Ensure all customers are educated on products and services
Maintain highest quality, consistent product standards
Follow all company drink recipes and procedures
Pass monthly re‑certifications in a timely manner
Visual Presentation
Assist in maintaining a clean, well‑merchandised store
Assist in following visual presentation plans and standards
Requirements
Able to train new baristas
Run errands when needed
Work special events as needed
Maintain positive company morale
Physical Demands Regularly required to stand, walk, talk and hear
Frequently required to use hand to finger motions, handle or feel objects, reach with hands and arms
Regularly required to lift and/or move items up to 25 pounds
Vision requirements: Close vision, distance vision and ability to adjust and focus
Regularly required to handle food and hot beverages
Qualifications
Experience in retail / specialty store or food establishment preferred
Excellent verbal and written skills
Well organized and detail oriented
Register and cash handling experience
Minimum high school diploma or equivalent
International Coffee & Tea, LLC dba The Coffee Bean & Tea Leaf® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any other status protected by state or federal law. The Coffee Bean & Tea Leaf® expressly prohibits any form of employee harassment or discrimination on the basis of any such protected status. The Coffee Bean & Tea Leaf® provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, sex, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
Barista rev. 10/2016 Created 4/2013
#J-18808-Ljbffr