IT Support Technician

Insight Global is looking for an IT Support Service Desk Technician for a Senior Living Operator client in the Des Moines, IA area. This individual will join a team of 3 service desk technicians supporting both corporate and community level users with hardware and software support. You will be responsible for tier 1 support, answering incoming service calls and providing level 1 support.

Base pay range $18.00/yr - $28.00/yr

Must haves:

3-5 Years of Experience in IT Support with both hardware and software troubleshooting.

Experience working a ticketing system, preferred BMC ticketing system.

Experience with Okta SSO.

Compensation: $18/hr to $28/hr. Exact compensation may vary based on several factors, including skills, experience, and education.

Benefits: Benefit packages start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Seniority level Entry level

Employment type Contract

Job function Information Technology

Industries IT Services and IT Consulting

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