Shaner Hotels
Front Desk Agent | Carnegie House State College
Shaner Hotels, State College, Pennsylvania, United States
Front Desk Agent | Carnegie House State College
Join to apply for the Front Desk Agent | Carnegie House State College role at Shaner Hotels
1 day ago Be among the first 25 applicants
Job Description
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Resolve discrepancies on the room status report with Housekeeping.
Handle guest complaints ensuring guest satisfaction.
Other duties as assigned.
Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; provide information and services to any guest or visitor in a friendly, professional manner.
Qualifications
High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
About Us Shaner Hotel Group is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
About The Team Shaner Hotels has an amazing opportunity as our newest addition to our portfolio, Carnegie House, located in State College, PA.
Travelers seeking a serene retreat just minutes from the dynamic community of State College, Pennsylvania, will find Carnegie House an intimate gem of exquisite hospitality. Our 21-room boutique inn welcomes you in the finest traditions of European country manors, offering luxurious yet relaxed lodging with premier amenities, the finest dining and magnificent scenery to ensure an exceptional stay.
The guiding principle of Carnegie House is Ceud Mile Failte, Scottish Gaelic for “One Hundred Thousand Welcomes,” and in that spirit we strive to offer our esteemed guests an impeccable hospitality experience. We are always eager to meet talented service professionals who wish to join our valued team.
Seniority level Entry level
Employment type Full-time
Job function Management and Manufacturing
Industries: Hospitality
#J-18808-Ljbffr
1 day ago Be among the first 25 applicants
Job Description
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Resolve discrepancies on the room status report with Housekeeping.
Handle guest complaints ensuring guest satisfaction.
Other duties as assigned.
Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; provide information and services to any guest or visitor in a friendly, professional manner.
Qualifications
High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
About Us Shaner Hotel Group is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
About The Team Shaner Hotels has an amazing opportunity as our newest addition to our portfolio, Carnegie House, located in State College, PA.
Travelers seeking a serene retreat just minutes from the dynamic community of State College, Pennsylvania, will find Carnegie House an intimate gem of exquisite hospitality. Our 21-room boutique inn welcomes you in the finest traditions of European country manors, offering luxurious yet relaxed lodging with premier amenities, the finest dining and magnificent scenery to ensure an exceptional stay.
The guiding principle of Carnegie House is Ceud Mile Failte, Scottish Gaelic for “One Hundred Thousand Welcomes,” and in that spirit we strive to offer our esteemed guests an impeccable hospitality experience. We are always eager to meet talented service professionals who wish to join our valued team.
Seniority level Entry level
Employment type Full-time
Job function Management and Manufacturing
Industries: Hospitality
#J-18808-Ljbffr