Adams Property Group
Storage Operations - Administrative Assistant
Adams Property Group, Charleston, South Carolina, United States, 29408
Storage Operations - Administrative Assistant
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Storage Operations - Administrative Assistant
role at
Adams Property Group
Fast‑paced commercial real estate company seeking a highly skilled and proactive Administrative Assistant to provide comprehensive administrative and operational support to our self‑storage department. This pivotal role requires exceptional organizational skills, communication, discretion, professionalism, and the ability to manage diverse responsibilities in a dynamic corporate environment. This role is crucial for ensuring the smooth administrative functioning of our multi‑site self‑storage portfolio, supporting our managers, and contributing to overall operational efficiency of our self‑storage operations.
Property Operations Support
Serve as a point of contact for managers across multiple self‑storage locations, assisting with select inquiries and directing complex issues to the appropriate party.
Assist with the onboarding and offboarding of properties, including coordinating system access, vendor setup, project scheduling, product ordering, marketing design, and contract execution.
Maintain and organize property‑specific files, including vendor contracts, compliance records, and marketing assets.
Coordinate the dissemination of operational policies, procedural updates, and company‑wide communications to field teams.
Support the rollout of new operational initiatives or software updates to property staff.
Tenant & Billing Support
Assist the operations team with escalated billing disputes, or complex account adjustments.
Process and track refunds, NSF’s, chargebacks, and other account credits as authorized.
Vendor & Maintenance Coordination
Assist with administrative aspects of vendor management for all properties.
Coordinate select emergency repair requests across the portfolio, liaising between on‑site managers and approved vendors.
Reporting & Data Management
Pull reports from various platforms (e.g., SiteLink, Yardi, Planner Hub, DropBox), compile data, and assist in analyzing property performance metrics.
Prepare weekly, monthly, and quarterly reports, highlighting key trends and areas for attention.
Audit property data for accuracy and consistency across the portfolio.
Process expense reports.
Handle confidential information with the utmost discretion and professionalism.
Qualifications
Bachelor’s degree preferred; Associate’s degree with equivalent experience will be considered.
3‑5+ years of progressive administrative experience, with at least 2 years specifically supporting property management operations, real estate, or a multi‑unit service business.
Experience with property management software (e.g., SiteLink, Yardi, StorEdge) is highly preferred.
Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams).
Exceptional written and verbal communication skills, with a keen eye for detail and professional grammar.
Proven ability to manage multiple priorities, meet deadlines, and adapt to changing demands in a fast‑paced corporate environment.
Strong analytical and problem‑solving abilities.
Unwavering professionalism, discretion, and integrity when handling sensitive information.
Proactive, self‑motivated, and able to work independently with minimal supervision.
Excellent interpersonal skills and the ability to build effective working relationships the team.
Candidates must pass a drug screening, criminal background, and credit check to qualify.
Job Type: Full‑time
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Administrative
Referrals increase your chances of interviewing at Adams Property Group by 2x
#J-18808-Ljbffr
Storage Operations - Administrative Assistant
role at
Adams Property Group
Fast‑paced commercial real estate company seeking a highly skilled and proactive Administrative Assistant to provide comprehensive administrative and operational support to our self‑storage department. This pivotal role requires exceptional organizational skills, communication, discretion, professionalism, and the ability to manage diverse responsibilities in a dynamic corporate environment. This role is crucial for ensuring the smooth administrative functioning of our multi‑site self‑storage portfolio, supporting our managers, and contributing to overall operational efficiency of our self‑storage operations.
Property Operations Support
Serve as a point of contact for managers across multiple self‑storage locations, assisting with select inquiries and directing complex issues to the appropriate party.
Assist with the onboarding and offboarding of properties, including coordinating system access, vendor setup, project scheduling, product ordering, marketing design, and contract execution.
Maintain and organize property‑specific files, including vendor contracts, compliance records, and marketing assets.
Coordinate the dissemination of operational policies, procedural updates, and company‑wide communications to field teams.
Support the rollout of new operational initiatives or software updates to property staff.
Tenant & Billing Support
Assist the operations team with escalated billing disputes, or complex account adjustments.
Process and track refunds, NSF’s, chargebacks, and other account credits as authorized.
Vendor & Maintenance Coordination
Assist with administrative aspects of vendor management for all properties.
Coordinate select emergency repair requests across the portfolio, liaising between on‑site managers and approved vendors.
Reporting & Data Management
Pull reports from various platforms (e.g., SiteLink, Yardi, Planner Hub, DropBox), compile data, and assist in analyzing property performance metrics.
Prepare weekly, monthly, and quarterly reports, highlighting key trends and areas for attention.
Audit property data for accuracy and consistency across the portfolio.
Process expense reports.
Handle confidential information with the utmost discretion and professionalism.
Qualifications
Bachelor’s degree preferred; Associate’s degree with equivalent experience will be considered.
3‑5+ years of progressive administrative experience, with at least 2 years specifically supporting property management operations, real estate, or a multi‑unit service business.
Experience with property management software (e.g., SiteLink, Yardi, StorEdge) is highly preferred.
Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams).
Exceptional written and verbal communication skills, with a keen eye for detail and professional grammar.
Proven ability to manage multiple priorities, meet deadlines, and adapt to changing demands in a fast‑paced corporate environment.
Strong analytical and problem‑solving abilities.
Unwavering professionalism, discretion, and integrity when handling sensitive information.
Proactive, self‑motivated, and able to work independently with minimal supervision.
Excellent interpersonal skills and the ability to build effective working relationships the team.
Candidates must pass a drug screening, criminal background, and credit check to qualify.
Job Type: Full‑time
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Administrative
Referrals increase your chances of interviewing at Adams Property Group by 2x
#J-18808-Ljbffr