Columbus Hospitality Management
Reservationist/Admin Assistant
Columbus Hospitality Management, Florida, New York, United States
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Reservationist/Admin Assistant
role at
Columbus Hospitality Management
DeRomo's Gourmet Market & Restaurant
is a popular, busy, authentic Italian marketplace in
Bonita Springs . We are currently seeking a
Reservation Host
to join our team.
We're always looking for passionate people to join our family and grow with us. We strive for exceptional taste and consistency, as well as unparalleled customer service. We recognize that our employees are our most valuable resource to make this happen. Our team members make us who we are by being who they are and by bringing their passion for great food and great service into the workplace.
Full-time Seasonal
Primary Responsibilities
Answers all incoming calls promptly, in an attentive, courteous, and efficient manner
Books lunch/dinner reservations with assistance of Open Table
Provides guests with information regarding specials and amenities available at the restaurant.
Sends confirmations to our guests after making a reservation or upon request of the guest.
Places any notes pertinent to the guest’s dining requests
Assists guest with inquiries, cancellations, or modifications to existing reservations
Provides outstanding guest service
Possesses the ability to work well under pressure and handle multiple tasks at once
Performs assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and works with minimum supervision
Uses a variety of computer applications including Micros and Open Table
Performs other duties as requested by management
Follows all SOPs as communicated by Management
Maintains cleanliness of work area
Adheres to all safety rules and regulations
Maintains flexibility in scheduling
Our compensation package for associates includes a competitive hourly rate, participation in 401k with match after 90 days, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers.
Qualifications, Education, Experience, Skills, And Abilities
Must be able to understand and write English
Report for work in a well-groomed manner with name tag on
Speak to guests in a warm, friendly and courteous manner
Good organizational skills and able to work independently
Effective conflict management and decision-making is required
Must work well under pressure and be able to resolve guest concerns
High School Graduate or equivalent
Previous 1-2 years experience as Reservation Sales Agent preferred
Basic understanding of Guest needs, desires and methods of servicing to Guest Satisfaction, adaptable to change.
DeRomo’s Gourmet Market & Restaurant is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
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Reservationist/Admin Assistant
role at
Columbus Hospitality Management
DeRomo's Gourmet Market & Restaurant
is a popular, busy, authentic Italian marketplace in
Bonita Springs . We are currently seeking a
Reservation Host
to join our team.
We're always looking for passionate people to join our family and grow with us. We strive for exceptional taste and consistency, as well as unparalleled customer service. We recognize that our employees are our most valuable resource to make this happen. Our team members make us who we are by being who they are and by bringing their passion for great food and great service into the workplace.
Full-time Seasonal
Primary Responsibilities
Answers all incoming calls promptly, in an attentive, courteous, and efficient manner
Books lunch/dinner reservations with assistance of Open Table
Provides guests with information regarding specials and amenities available at the restaurant.
Sends confirmations to our guests after making a reservation or upon request of the guest.
Places any notes pertinent to the guest’s dining requests
Assists guest with inquiries, cancellations, or modifications to existing reservations
Provides outstanding guest service
Possesses the ability to work well under pressure and handle multiple tasks at once
Performs assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and works with minimum supervision
Uses a variety of computer applications including Micros and Open Table
Performs other duties as requested by management
Follows all SOPs as communicated by Management
Maintains cleanliness of work area
Adheres to all safety rules and regulations
Maintains flexibility in scheduling
Our compensation package for associates includes a competitive hourly rate, participation in 401k with match after 90 days, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers.
Qualifications, Education, Experience, Skills, And Abilities
Must be able to understand and write English
Report for work in a well-groomed manner with name tag on
Speak to guests in a warm, friendly and courteous manner
Good organizational skills and able to work independently
Effective conflict management and decision-making is required
Must work well under pressure and be able to resolve guest concerns
High School Graduate or equivalent
Previous 1-2 years experience as Reservation Sales Agent preferred
Basic understanding of Guest needs, desires and methods of servicing to Guest Satisfaction, adaptable to change.
DeRomo’s Gourmet Market & Restaurant is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
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