Rivers Casino Des Plaines
Host RC Supply CO (Part Time)
Rivers Casino Des Plaines
Job Description WALK-IN WEDNESDAY: Interview on the spot. Every Wednesday from 12 PM - 2 PM at 2500 E. Devon Ave, Des Plaines, IL 60018. Free Parking / Free Shuttle from the Rosemont Blue Line Station.
Responsibilities
Meet and greet customers promptly, courteously, and graciously, addressing customers by name whenever possible.
Escort customers to tables and provide menus.
Arrange parties or special services for customers.
Answer phones; manage reservations and notes in Open Table; take and prepare to-go orders, receive payment and bring food to customers when they arrive.
Maintain a complete working knowledge of the menus, menu ingredients, and daily specials.
Manage the door; maintain wait list as appropriate; inform customers of approximate wait time and where they can wait for a table; inform customers when their table is prepared.
Manage customer complaints and dissatisfaction in a prompt and professional manner; determine necessary adjustments; inform manager of complaint and resolution.
Anticipate customers' needs by constantly scanning the room.
Respond properly in any dining room emergency or safety situation.
Monitor dining room serving stations for neatness and cleanliness.
Inspect menus and lists to ensure their condition and appearance.
Assist with initial setup and as needed reset of dining room, which includes moving chairs, tables, silverware, and glassware.
May perform other duties as assigned.
Qualifications
High School Diploma, GED, or equivalent.
At least one year of experience in a customer service role, or an equivalent combination of education and experience.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Skills
Effective and professional communication with customers on the phone and in person.
Professionalism in high stress situations.
Basic computer skills for data entry.
Ability to read and interpret basic documents.
Perks that Work!
Medical, Dental, Vision, and Life Insurance
401K - 4% match to 5% Team Member Contribution
$1 Daily Meals
Earn up to 18 Days of Paid Time Off Your First Year
Free Shuttle from Rosemont's Blue Line Station
Free Parking On-Site
Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
Tuition Reimbursement
Fitness/Gym Reimbursement
Community Volunteer Opportunities
Leadership Training & Career Advancement Programs
Team Member Exclusive Discounts
Referral program: Referrals increase your chances of interviewing at Rivers Casino Des Plaines by 2x.
#J-18808-Ljbffr
Job Description WALK-IN WEDNESDAY: Interview on the spot. Every Wednesday from 12 PM - 2 PM at 2500 E. Devon Ave, Des Plaines, IL 60018. Free Parking / Free Shuttle from the Rosemont Blue Line Station.
Responsibilities
Meet and greet customers promptly, courteously, and graciously, addressing customers by name whenever possible.
Escort customers to tables and provide menus.
Arrange parties or special services for customers.
Answer phones; manage reservations and notes in Open Table; take and prepare to-go orders, receive payment and bring food to customers when they arrive.
Maintain a complete working knowledge of the menus, menu ingredients, and daily specials.
Manage the door; maintain wait list as appropriate; inform customers of approximate wait time and where they can wait for a table; inform customers when their table is prepared.
Manage customer complaints and dissatisfaction in a prompt and professional manner; determine necessary adjustments; inform manager of complaint and resolution.
Anticipate customers' needs by constantly scanning the room.
Respond properly in any dining room emergency or safety situation.
Monitor dining room serving stations for neatness and cleanliness.
Inspect menus and lists to ensure their condition and appearance.
Assist with initial setup and as needed reset of dining room, which includes moving chairs, tables, silverware, and glassware.
May perform other duties as assigned.
Qualifications
High School Diploma, GED, or equivalent.
At least one year of experience in a customer service role, or an equivalent combination of education and experience.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Skills
Effective and professional communication with customers on the phone and in person.
Professionalism in high stress situations.
Basic computer skills for data entry.
Ability to read and interpret basic documents.
Perks that Work!
Medical, Dental, Vision, and Life Insurance
401K - 4% match to 5% Team Member Contribution
$1 Daily Meals
Earn up to 18 Days of Paid Time Off Your First Year
Free Shuttle from Rosemont's Blue Line Station
Free Parking On-Site
Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
Tuition Reimbursement
Fitness/Gym Reimbursement
Community Volunteer Opportunities
Leadership Training & Career Advancement Programs
Team Member Exclusive Discounts
Referral program: Referrals increase your chances of interviewing at Rivers Casino Des Plaines by 2x.
#J-18808-Ljbffr