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Cardinal Group Companies

Assistant Community Manager

Cardinal Group Companies, Jonesboro, Arkansas, us, 72402

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POSITION:

Assistant Community Manager (Full Time, Non Exempt)

COMPENSATION:

Hourly Rate, plus Benefits and Bonus eligibility

SUMMARY

As an Assistant Community Manager, you are primarily responsible for providing comprehensive support in all aspects of community operations, including sales, leasing, inventory analysis, budgeting and reporting, property management, rent collection, customer service, maintenance and administrative activities.

RESPONSIBILITIES

Consistently achieves property occupancy goals.

Create and implement monthly and annual marketing initiatives.

Ensure that Lead Tracking Solutions follow up steps and data entry are completed daily at the community level.

Assist in giving leasing tours, answering leasing phone calls and processing online inquiries as needed.

Ensure efficient and courteous response to all resident requests.

Assist the Community Manager in designing and implementing a resident retention program, i.e., a newsletter, resident referral program or social activities.

Maintain inventory and order all necessary administrative supplies and equipment for the maintenance department.

Responsible for the efficient and timely reporting, maintenance and submission of all administrative forms, files and reports.

Report any unusual or extraordinary circumstances regarding the residents or the property.

Assist in lease audits when present at a community.

Ensure that the community maintains all compliance regulations and is responsible for the lease violation procedure.

Walk vacant units, schedule vendors, complete inspections and partner with maintenance.

Partner with support teams to provide daily support in rental collection, payment plans, financial reporting, and monthly financial reporting.

Assist the Community Manager in interviewing, screening and hiring any potential employee at the community.

Assist the Community Manager in subsequent orientation, training and scheduling of all Team Members.

Assist the Community Manager in any disciplinary or promotional recommendations with regard to all office personnel.

Seek educational opportunities and self‑improvement for personal growth and development.

Participate in Cardinal U training as required.

QUALIFICATIONS

Thorough knowledge of leasing techniques and sales for conventional multi‑family housing.

Maintain a consistent level of professional customer service.

Prior experience in multi‑family housing and community relations preferred.

Thorough knowledge of Cardinal Group policies and procedures and community policies.

Excellent computer skills: Microsoft Word and Excel.

Working knowledge of Yardi / Entrata and Pop Card is preferred.

Available to work weekends.

Ability to thrive in a fast‑paced environment and manage multiple projects simultaneously.

Must have reliable transportation and be willing to travel locally between work sites.

Ability to embody the Cardinal Culture and Cardinal Core Values every day.

WORK ENVIRONMENT The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Routine local travel may be required to attend training classes, client visits, or other situations. Non‑routine, overnight travel may be required to attend company functions, training, property visits, and other situations necessary for the accomplishment of special projects. The Team Member is required to use hands to type, handle, or feel; talk or hear; stand; walk; reach with hands and arms; stoop or squat; sit; push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The above job description is not intended to be an all‑inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any related duties as assigned by their Team Leader.

Referral program: Referrals increase your chances of interviewing at Cardinal Group Companies by 2x.

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