Securitas Security Services USA, Inc.
Security Site Supervisor
Securitas Security Services USA, Inc., Roanoke, Virginia, United States, 24000
Security Site Supervisor
Join to apply for the Security Site Supervisor role at Securitas Security Services USA, Inc.
Location: Daleville, VA.
Base pay: $18.00/hr – $19.00/hr. The final salary is based on skills and experience; discuss with your recruiter to learn more.
Key Responsibilities
Supervises Security Officers, Lead Officers, and other company personnel assigned to one or more client sites; ensures post orders are followed, rounds are completed, reports are filed, and authorities are notified in emergencies.
Coaches and disciplines personnel as appropriate; meets with employees and documents coaching or disciplinary actions.
Trains Security Officers and other personnel; reviews post orders and assignment details with subordinates.
Assists with payroll submission and personnel information to the company.
Works with company management to ensure adequate coverage of all posts and positions.
Prepares, files, and submits various reports as required.
Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.
Meets with client representatives to assure security requirements are met and provide quality customer service.
Performs supervisory duties such as interviewing, orienting, training, planning, directing work, coaching, appraising performance, rewarding, disciplining, addressing complaints, resolving problems, and making hiring or termination recommendations.
May perform duties of a Security Officer in accordance with post orders and company policy.
Education / Experience High School Diploma or GED plus 2 years of related experience, or an equivalent combination of education and experience that meets the essential functions of the role. Minimum 2 years of experience in retail preferred.
Required Competencies
May need to hold and continue to meet state, county, or municipal license requirements for Security Officers.
Knowledge of security operations with emphasis on patrol, inspection, and response services.
Knowledge of supervisory practices and procedures.
Ability to provide positive direction and motivate performance.
Understanding of security and safety devices and controls.
Ability to learn quickly and follow instructions in written, oral, or diagrammatic form.
Ability to track and maintain schedule assignments.
Ability to be an effective team member.
Ability to maintain professional composure in unusual circumstances.
Courteous telephone manner.
Ability to adapt to various sites and changes in post procedures.
Ability to write routine correspondence, logs, and reports.
Good organizational skills.
Strong customer service and results orientation.
Strong interpersonal skills; interacts effectively with clients, executives, staff, and diverse cultures.
Working Conditions
Maintains composure when dealing with authorities, executives, clients, staff and the public, often under urgent and high‑pressure situations.
May be exposed to stressful situations involving individuals in or approaching unauthorized areas.
Must meet company standards for background checks, reference checks, drug testing, behavioral survey, and any mandatory licensing requirements.
Directs and disciplines staff in a positive manner.
Might be required to work overtime without advance notice.
Requires ability to handle multiple tasks concurrently.
Basic computer usage, keyboarding, and operation controls.
Clear communication (seeing, hearing, speaking, writing) for incident observation, reporting, and directing others.
Frequent sitting, standing, and walking; may involve climbing stairs and uneven terrain.
Occasional reaching, stooping, kneeling, crouching, crawling.
Frequent lifting up to 10 lbs, occasionally up to 25 lbs.
Good vision; close and distance; ability to adjust focus.
Regular use of a vehicle for performance of duties.
Occasional stressful and physical activity.
Exposure to inclement weather; may require protective gear and safety devices.
Handling sensitive and confidential information.
EEO Statement Securitas is committed to diversity, equity, inclusion, and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.
Benefits
Retirement plan
Employer‑provided medical and dental coverage
Company‑paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work
Benefits may differ for union members. Certain waiting periods may apply. Some populations may access earned wages on a daily basis prior to payday, subject to restrictions and fees. Paid time away may be available through vacation, sick time, or PTO policy depending on local requirements.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Other, Information Technology, and Management
Industry Security and Investigations
#J-18808-Ljbffr
Location: Daleville, VA.
Base pay: $18.00/hr – $19.00/hr. The final salary is based on skills and experience; discuss with your recruiter to learn more.
Key Responsibilities
Supervises Security Officers, Lead Officers, and other company personnel assigned to one or more client sites; ensures post orders are followed, rounds are completed, reports are filed, and authorities are notified in emergencies.
Coaches and disciplines personnel as appropriate; meets with employees and documents coaching or disciplinary actions.
Trains Security Officers and other personnel; reviews post orders and assignment details with subordinates.
Assists with payroll submission and personnel information to the company.
Works with company management to ensure adequate coverage of all posts and positions.
Prepares, files, and submits various reports as required.
Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.
Meets with client representatives to assure security requirements are met and provide quality customer service.
Performs supervisory duties such as interviewing, orienting, training, planning, directing work, coaching, appraising performance, rewarding, disciplining, addressing complaints, resolving problems, and making hiring or termination recommendations.
May perform duties of a Security Officer in accordance with post orders and company policy.
Education / Experience High School Diploma or GED plus 2 years of related experience, or an equivalent combination of education and experience that meets the essential functions of the role. Minimum 2 years of experience in retail preferred.
Required Competencies
May need to hold and continue to meet state, county, or municipal license requirements for Security Officers.
Knowledge of security operations with emphasis on patrol, inspection, and response services.
Knowledge of supervisory practices and procedures.
Ability to provide positive direction and motivate performance.
Understanding of security and safety devices and controls.
Ability to learn quickly and follow instructions in written, oral, or diagrammatic form.
Ability to track and maintain schedule assignments.
Ability to be an effective team member.
Ability to maintain professional composure in unusual circumstances.
Courteous telephone manner.
Ability to adapt to various sites and changes in post procedures.
Ability to write routine correspondence, logs, and reports.
Good organizational skills.
Strong customer service and results orientation.
Strong interpersonal skills; interacts effectively with clients, executives, staff, and diverse cultures.
Working Conditions
Maintains composure when dealing with authorities, executives, clients, staff and the public, often under urgent and high‑pressure situations.
May be exposed to stressful situations involving individuals in or approaching unauthorized areas.
Must meet company standards for background checks, reference checks, drug testing, behavioral survey, and any mandatory licensing requirements.
Directs and disciplines staff in a positive manner.
Might be required to work overtime without advance notice.
Requires ability to handle multiple tasks concurrently.
Basic computer usage, keyboarding, and operation controls.
Clear communication (seeing, hearing, speaking, writing) for incident observation, reporting, and directing others.
Frequent sitting, standing, and walking; may involve climbing stairs and uneven terrain.
Occasional reaching, stooping, kneeling, crouching, crawling.
Frequent lifting up to 10 lbs, occasionally up to 25 lbs.
Good vision; close and distance; ability to adjust focus.
Regular use of a vehicle for performance of duties.
Occasional stressful and physical activity.
Exposure to inclement weather; may require protective gear and safety devices.
Handling sensitive and confidential information.
EEO Statement Securitas is committed to diversity, equity, inclusion, and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.
Benefits
Retirement plan
Employer‑provided medical and dental coverage
Company‑paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work
Benefits may differ for union members. Certain waiting periods may apply. Some populations may access earned wages on a daily basis prior to payday, subject to restrictions and fees. Paid time away may be available through vacation, sick time, or PTO policy depending on local requirements.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Other, Information Technology, and Management
Industry Security and Investigations
#J-18808-Ljbffr