CircleLink Health
Bilingual LPN Care Coach - Bonus Eligible
CircleLink Health, Phoenix, Arizona, United States, 85003
About CircleLink Health
CircleLink Health is a company of passionate clinicians, technologists and businesspeople tackling the $600B problem of preventable chronic and post‑acute complications. We’re building a world‑class Care Management platform to enable providers while accelerating the shift to preventive care instead of status quo reactive care.
Job Summary This is a remote role.
CircleLink Health is looking for passionate, tech‑savvy nurses to serve patients enrolled in Medicare’s Chronic Care Management Program. In this
part‑time role
(about 20‑25 hrs. per week), an LPN Care Coach will be assigned a group of patients that they will be following and calling each month. In these monthly calls you will provide education, coordinate care, close preventive care gaps, and coach on strategies for self‑management to keep them out of the hospital.
This role requires precision, discipline, and accountability. The Care Manager role is not a step back from bedside nursing — it’s a step into a more complex, structured, and performance‑driven environment. To succeed, you must bring more than clinical knowledge.
Key Responsibilities
Utilize our specialized care management software to call Medicare patients with 2 or more chronic conditions (Diabetes, CHF, Chronic Pain, COPD, etc.) on a monthly basis.
Build and maintain rapport with patients to help coach them to improved health through SMART goals and education on self‑management strategies.
Implement and improve the Plan of Care by updating medications, appointments due, biometrics, symptoms, and interventions made.
Connect the patient with community resources as needed, including transportation, personal care needs, prescription/DME assistance, social services, etc.
Conduct Transitional Care Management activities to high‑risk patients discharged from the hospital and the ER to reduce unnecessary readmissions.
Close care gaps by encouraging and assisting with preventive care measures, i.e. annual well visits, vaccines, cancer screens, follow‑up/specialist appointments, etc.
Requirements
Fluent in both English and Spanish is a must.
Self‑directed, able to work independently with little supervision while meeting performance metrics.
Passion for nursing and improving patient outcomes.
Good with technology and eager to learn and use new software.
Excellent organizational and time‑management skills.
Strong communication and telephonic skills.
Strong critical thinking and problem‑solving skills.
Education and Experience
Current, unrestricted LPN Compact License or New Mexico LPN license is required.
Proficiency with EPIC electronic health record and web‑based applications is a must.
3‑5+ years’ experience as a nurse.
Preferred Education and Experience (Not Required)
Case Management or Chronic Disease Management experience highly preferred.
Certified Diabetes Educator.
Experience with Motivational Interviewing or other behavior‑change communication techniques.
Scheduling and Other Requirements
LPN needs a strong, internet‑connected computer and this will be tested.
You must have a minimum of 20 hours of availability per week between the hours of 8 am and 5 pm MST, Monday‑Saturday. You will not have to work every day—your schedule will be flexible.
Each LPN will commit to their own schedule using our software.
This is a 1099 contract position with no end date. Care coaches are responsible for their own equipment, taxes and insurance.
Compensation Care Coach compensation is paid at the rate of $11.00 per one, 20‑minute clinical encounter per patient per month. A clinical encounter occurs after two criteria are met: a patient has a successful clinical call, and the patient has 20 minutes or more of time in their chart timer.
Ex: If in one hour you call and speak with 2 patients and spend 20 minutes with each, your pay for that hour would be $22.00 ($11.00 per patient).
Ex: If in one hour you call and speak with 2 patients and spend 40 minutes with each, your pay for that hour would be $41.00 ($20.50 per patient).
Ex: If in one hour you call and speak with 2 patients and spend 60 minutes with each, your pay for that hour would be $59.00 ($29.50 per patient).
Bonus Eligibility Coaches who successfully complete THREE months of employment and meet all performance expectations will be eligible for a $300 performance bonus.
Pay Timing Monthly via direct deposit, 40 days after the last day of the first month of service. This timing accommodates Medicare reimbursement, audit documentation, and related processes. Thereafter, you will be paid approximately every 30 days after each month.
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Job Summary This is a remote role.
CircleLink Health is looking for passionate, tech‑savvy nurses to serve patients enrolled in Medicare’s Chronic Care Management Program. In this
part‑time role
(about 20‑25 hrs. per week), an LPN Care Coach will be assigned a group of patients that they will be following and calling each month. In these monthly calls you will provide education, coordinate care, close preventive care gaps, and coach on strategies for self‑management to keep them out of the hospital.
This role requires precision, discipline, and accountability. The Care Manager role is not a step back from bedside nursing — it’s a step into a more complex, structured, and performance‑driven environment. To succeed, you must bring more than clinical knowledge.
Key Responsibilities
Utilize our specialized care management software to call Medicare patients with 2 or more chronic conditions (Diabetes, CHF, Chronic Pain, COPD, etc.) on a monthly basis.
Build and maintain rapport with patients to help coach them to improved health through SMART goals and education on self‑management strategies.
Implement and improve the Plan of Care by updating medications, appointments due, biometrics, symptoms, and interventions made.
Connect the patient with community resources as needed, including transportation, personal care needs, prescription/DME assistance, social services, etc.
Conduct Transitional Care Management activities to high‑risk patients discharged from the hospital and the ER to reduce unnecessary readmissions.
Close care gaps by encouraging and assisting with preventive care measures, i.e. annual well visits, vaccines, cancer screens, follow‑up/specialist appointments, etc.
Requirements
Fluent in both English and Spanish is a must.
Self‑directed, able to work independently with little supervision while meeting performance metrics.
Passion for nursing and improving patient outcomes.
Good with technology and eager to learn and use new software.
Excellent organizational and time‑management skills.
Strong communication and telephonic skills.
Strong critical thinking and problem‑solving skills.
Education and Experience
Current, unrestricted LPN Compact License or New Mexico LPN license is required.
Proficiency with EPIC electronic health record and web‑based applications is a must.
3‑5+ years’ experience as a nurse.
Preferred Education and Experience (Not Required)
Case Management or Chronic Disease Management experience highly preferred.
Certified Diabetes Educator.
Experience with Motivational Interviewing or other behavior‑change communication techniques.
Scheduling and Other Requirements
LPN needs a strong, internet‑connected computer and this will be tested.
You must have a minimum of 20 hours of availability per week between the hours of 8 am and 5 pm MST, Monday‑Saturday. You will not have to work every day—your schedule will be flexible.
Each LPN will commit to their own schedule using our software.
This is a 1099 contract position with no end date. Care coaches are responsible for their own equipment, taxes and insurance.
Compensation Care Coach compensation is paid at the rate of $11.00 per one, 20‑minute clinical encounter per patient per month. A clinical encounter occurs after two criteria are met: a patient has a successful clinical call, and the patient has 20 minutes or more of time in their chart timer.
Ex: If in one hour you call and speak with 2 patients and spend 20 minutes with each, your pay for that hour would be $22.00 ($11.00 per patient).
Ex: If in one hour you call and speak with 2 patients and spend 40 minutes with each, your pay for that hour would be $41.00 ($20.50 per patient).
Ex: If in one hour you call and speak with 2 patients and spend 60 minutes with each, your pay for that hour would be $59.00 ($29.50 per patient).
Bonus Eligibility Coaches who successfully complete THREE months of employment and meet all performance expectations will be eligible for a $300 performance bonus.
Pay Timing Monthly via direct deposit, 40 days after the last day of the first month of service. This timing accommodates Medicare reimbursement, audit documentation, and related processes. Thereafter, you will be paid approximately every 30 days after each month.
#J-18808-Ljbffr