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Stefanini, Inc

Deskside Technician I

Stefanini, Inc, Melbourne, Florida, United States, 32935

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Job Details Deskside Technician I Melbourne, FL

Job ID:

62485

Position Type:

Full Time

Duration:

Permanent

Remaining Positions:

1

Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia.

What will you do?

Provide hardware/software support services to onsite client including break/fix

Implement virus detection and eradication procedures

Diagnose end-user system failures and implement repair solutions

Diagnose printer and other peripheral device failures and implement repair solutions

Troubleshoot network devices in order to ensure connectivity from the PC to the Network

What you'll get

Work with brilliant minds, often within a global capacity;

Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;

Opportunity to participate in professional development eLearning programs within the Stefanini University and LinkedIn Learning, and other virtual trainings as well.

Why we're different

Brazilian and privately owned company;

Agility, flexibility, and innovation are in our DNA;

Flat organizational structure which enables faster communication and decision making.

Job Requirements

1 year onsite or helpdesk support or equivalent experience

Excellent troubleshooting capability

Ability to maintain composure while handling challenging, dynamic, rapid-response support

Experience with Microsoft Office/ Office 365 suite

Ability to walk, bend, stand for prolonged periods of time, and lift equipment up to 50 pounds

Maintain neat and professional work area and appearance in compliance with site policies

Demonstrate a high level of professionalism and strong personal interaction skills

High School Diploma or equivalent

Maintain valid driver's licence

Ability to pass standard panel drug screening and background check

Adhere to assigned shift schedule

Pay Range Based on Experience

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