The Home Depot
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Measure Tech - Montville, CT
role at
The Home Depot .
Base pay range: $20.00/hr - $22.00/hr.
Position Purpose The Measure Technician (In-Home Advisor) works independently in a traveling field role in support of The Home Depot’s Field Services Organization. The role is to provide quality professional customer service that consistently meets or exceeds company standards of excellence and customer expectations. This position is responsible for performing in‑home measure appointments, creating, maintaining, and improving customer relationships while interacting with customers daily, supporting sales, product inquiry, taking in‑home measurements, and coordinating installations. The associate travels to appointments in a predefined geographic area and may also provide services support at company locations. All actions are completed with company issued devices. The focus is on achieving various services goals, including customer service, measurement accuracy, timeliness, and sales productivity. The Measure Technician reports to the Assistant Market Manager.
Key Responsibilities
60% Appointment Measures – Complete daily routes for pre‑assigned measure appointments efficiently and accurately.
4% Collaboration – Cooperate with associates, supervisors, and managers to complete all other work activities as assigned.
1% Compliance – Follow all policies, procedures, and adhere to work schedule.
35% Customer Service – Ask customers open‑ended questions, listen to project needs, describe features and benefits, provide product and service knowledge, and identify opportunities to engage in other services.
Direct Manager / Direct Reports
Reports to the Assistant Market Manager.
Up to 0 direct reports.
Travel Requirements
Travel between locations required.
Physical Requirements
Must continuously stand or walk, and regularly lift/handle/carry material or equipment of moderate weight (8‑20 pounds).
Working Conditions
Located in a comfortable indoor area. Mild discomfort possible on occasion.
Minimum Qualifications
Must be 18 years of age or older.
Must be legally permitted to work in the United States.
Reliable transportation.
Preferred Qualifications
None.
Minimum Education
High school diploma and/or GED.
Preferred Education
High school diploma and/or GED.
Minimum Years Of Work Experience
1+ years of related work experience.
Preferred Years Of Work Experience
1+ years of related work experience.
Minimum Leadership Experience
No previous leadership experience.
Preferred Leadership Experience
No previous leadership experience.
Competencies
Action Oriented
Collaborates
Communicates Effectively
Customer Focus
Seniority Level Not Applicable
Employment Type Full-time
Job Function Other
Industries Consumer Services
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Measure Tech - Montville, CT
role at
The Home Depot .
Base pay range: $20.00/hr - $22.00/hr.
Position Purpose The Measure Technician (In-Home Advisor) works independently in a traveling field role in support of The Home Depot’s Field Services Organization. The role is to provide quality professional customer service that consistently meets or exceeds company standards of excellence and customer expectations. This position is responsible for performing in‑home measure appointments, creating, maintaining, and improving customer relationships while interacting with customers daily, supporting sales, product inquiry, taking in‑home measurements, and coordinating installations. The associate travels to appointments in a predefined geographic area and may also provide services support at company locations. All actions are completed with company issued devices. The focus is on achieving various services goals, including customer service, measurement accuracy, timeliness, and sales productivity. The Measure Technician reports to the Assistant Market Manager.
Key Responsibilities
60% Appointment Measures – Complete daily routes for pre‑assigned measure appointments efficiently and accurately.
4% Collaboration – Cooperate with associates, supervisors, and managers to complete all other work activities as assigned.
1% Compliance – Follow all policies, procedures, and adhere to work schedule.
35% Customer Service – Ask customers open‑ended questions, listen to project needs, describe features and benefits, provide product and service knowledge, and identify opportunities to engage in other services.
Direct Manager / Direct Reports
Reports to the Assistant Market Manager.
Up to 0 direct reports.
Travel Requirements
Travel between locations required.
Physical Requirements
Must continuously stand or walk, and regularly lift/handle/carry material or equipment of moderate weight (8‑20 pounds).
Working Conditions
Located in a comfortable indoor area. Mild discomfort possible on occasion.
Minimum Qualifications
Must be 18 years of age or older.
Must be legally permitted to work in the United States.
Reliable transportation.
Preferred Qualifications
None.
Minimum Education
High school diploma and/or GED.
Preferred Education
High school diploma and/or GED.
Minimum Years Of Work Experience
1+ years of related work experience.
Preferred Years Of Work Experience
1+ years of related work experience.
Minimum Leadership Experience
No previous leadership experience.
Preferred Leadership Experience
No previous leadership experience.
Competencies
Action Oriented
Collaborates
Communicates Effectively
Customer Focus
Seniority Level Not Applicable
Employment Type Full-time
Job Function Other
Industries Consumer Services
#J-18808-Ljbffr