The Home Depot
Measure Technician (Part Time), Madison, WI
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Measure Technician (Part Time), Madison, WI
role at
The Home Depot
Base pay range: $18.00/hr - $23.00/hr
Position Purpose The Measure Technician (In-Home Advisor) works independently in a traveling field role in support of The Home Depot’s Field Services Organization. The role provides quality professional customer service that consistently meets or exceeds company standards of excellence and customer expectations. Responsibilities include performing in‑home measure appointments, creating, maintaining, and improving customer relationships while interacting with customers daily. The position supports sales, product inquiry, taking in‑home measurements, and coordinating installations within the Measurement Services center Field Services Organization. This associate primarily travels to appointments within a pre‑defined geographical area, may also support company locations, and uses company issued devices to meet service goals including customer service, measurement accuracy, timeliness, and sales productivity. The Measure Technician reports directly to the Assistant Market Manager.
Key Responsibilities
60% Appointment Measures – Complete daily routes for pre‑assigned measure appointments efficiently and accurately.
4% Collaboration – Cooperate with associates, supervisors, and managers to complete all other work activities as assigned.
1% Compliance – Follow all policies, procedures, and adhere to the work schedule.
35% Customer Service – Ask open‑ended questions, listen to customer responses, describe product features and benefits, demonstrate product and services knowledge, and identify opportunities to engage customers in other services programs.
Direct Manager / Direct Reports
This position reports to the Assistant Market Manager.
This position has up to 0 direct reports.
Travel Requirements
Travel between locations is required.
Physical Requirements
Must continuously stand, walk, and regularly lift/handle/carry material or equipment of moderate weight (8–20 pounds).
Working Conditions
Located in a comfortable indoor area, with occasional mild discomfort.
Minimum Qualifications
Must be 18 years of age or older.
Must be legally permitted to work in the United States.
Reliable transportation.
Preferred Qualifications
None.
Minimum Education
High school diploma and/or GED.
Preferred Education
High school diploma and/or GED.
Minimum Years Of Work Experience
1+ years of previous related work experience.
Preferred Years Of Work Experience
1+ years of previous related work experience.
Minimum Leadership Experience
No previous leadership experience.
Preferred Leadership Experience
No previous leadership experience.
Certifications
None.
Competencies
Action Oriented
Collaborates
Communicates Effectively
Customer Focus
Seniority level Not Applicable
Employment type Full-time
Job function Other
Industries Consumer Services
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Measure Technician (Part Time), Madison, WI
role at
The Home Depot
Base pay range: $18.00/hr - $23.00/hr
Position Purpose The Measure Technician (In-Home Advisor) works independently in a traveling field role in support of The Home Depot’s Field Services Organization. The role provides quality professional customer service that consistently meets or exceeds company standards of excellence and customer expectations. Responsibilities include performing in‑home measure appointments, creating, maintaining, and improving customer relationships while interacting with customers daily. The position supports sales, product inquiry, taking in‑home measurements, and coordinating installations within the Measurement Services center Field Services Organization. This associate primarily travels to appointments within a pre‑defined geographical area, may also support company locations, and uses company issued devices to meet service goals including customer service, measurement accuracy, timeliness, and sales productivity. The Measure Technician reports directly to the Assistant Market Manager.
Key Responsibilities
60% Appointment Measures – Complete daily routes for pre‑assigned measure appointments efficiently and accurately.
4% Collaboration – Cooperate with associates, supervisors, and managers to complete all other work activities as assigned.
1% Compliance – Follow all policies, procedures, and adhere to the work schedule.
35% Customer Service – Ask open‑ended questions, listen to customer responses, describe product features and benefits, demonstrate product and services knowledge, and identify opportunities to engage customers in other services programs.
Direct Manager / Direct Reports
This position reports to the Assistant Market Manager.
This position has up to 0 direct reports.
Travel Requirements
Travel between locations is required.
Physical Requirements
Must continuously stand, walk, and regularly lift/handle/carry material or equipment of moderate weight (8–20 pounds).
Working Conditions
Located in a comfortable indoor area, with occasional mild discomfort.
Minimum Qualifications
Must be 18 years of age or older.
Must be legally permitted to work in the United States.
Reliable transportation.
Preferred Qualifications
None.
Minimum Education
High school diploma and/or GED.
Preferred Education
High school diploma and/or GED.
Minimum Years Of Work Experience
1+ years of previous related work experience.
Preferred Years Of Work Experience
1+ years of previous related work experience.
Minimum Leadership Experience
No previous leadership experience.
Preferred Leadership Experience
No previous leadership experience.
Certifications
None.
Competencies
Action Oriented
Collaborates
Communicates Effectively
Customer Focus
Seniority level Not Applicable
Employment type Full-time
Job function Other
Industries Consumer Services
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