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TUBE TECH, LLC

Service Technician

TUBE TECH, LLC, Avilla, Indiana, United States, 46710

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200 Progress Way

Date: 12/31/2025

Contact: Tom Wetmore 260-433-6913 tom.wetmore@ttsmachines.com

Job Overview Tube Tech LLC is a leading provider of technical support for automated metal forming, robotic welding, laser cutting, laser welding, and metal fabrication equipment. We specialize in servicing and maintaining advanced manufacturing systems for a wide range of industries, including automotive, aerospace, HVAC, construction equipment, lawn & garden, and recreational manufacturing.

We are now hiring a Field Service Technician to help provide superior service and support to our customers as we continue to grow. If you're excited to be part of a dynamic team, Tube Tech LLC is a great place to advance your technical skillset while working with cutting‑edge manufacturing technologies.

Equipment Field Service Technician is responsible for installation, troubleshooting, repair, and preventive maintenance of a wide variety of advanced manufacturing equipment, including:

Laser cutting systems

Laser welding systems

Robotic welding systems

Tub​e bending and forming systems

Primary Duties

Installation & Setup – Oversee the installation, calibration, and startup of new and used manufacturing systems at customer sites and in-house.

Customer Training & Instruction – Provide operational and maintenance training for customers to ensure proper and efficient use of their equipment.

Conduct evaluation of customer needs – perform demonstrations on equipment in-house.

Troubleshooting & Repair – Diagnose and repair mechanical, hydraulic, pneumatic, and electrical systems within industrial automation equipment.

Field Modifications & Upgrades – Implement hardware and software modifications, including robotic welding programming, laser alignment, and automation tuning.

Electrical & Controls Support – Install, troubleshoot, and replace PLC components, robotic controllers, electrical wiring, sensors, and I/O modules.

Technical Collaboration – Work closely with Lead Service Engineers in America, Europe, and Asia to resolve complex issues efficiently.

Customer Relationship Management – Build strong relationships with customers by delivering excellent service, offering process improvement recommendations, and ensuring their production goals are met.

Documentation & Reporting – Provide detailed service reports on each service call, including recommended follow-ups, parts orders, and efficiency improvements.

Requirements

Minimum 3 years of experience in industrial equipment service or related technical field. High school diploma or GED equivalent (Technical degree preferred).

Strong background in robotic welding, laser systems, and automated manufacturing equipment.

Proficiency in mechanical, electrical, hydraulic, and pneumatic troubleshooting.

Knowledge of CNC, PLC programming and robotic control systems is a plus.

Ability to work independently while receiving remote technical support.

Must be 21 with a valid driver’s license and passport (within 2-3 months of hire) – company reimbursed.

Ability to travel throughout the Midwest Region with additional opportunity to travel for training to suppliers across North America, Asia, Europe, Canada, and Mexico.

Ability to lift up to 60 lbs., stand for long periods, and work extended hours when required.

Ability to drive up to 10 hours per day and work up to 12-hour shifts when necessary.

Great attitude, Strong work ethic, problem‑solving skills, and excellent attendance record.

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