Receptionist
The receptionist will serve as the first point of contact for clients, both on the phone and in person. The role involves answering phones, transferring calls to appropriate parties, and managing an average of 20-30 incoming calls a day. Daily use of Outlook and Word is required, along with assisting with routine clerical duties such as scanning and filing. The position may also involve occasional help with reporting, primarily through Excel.
Responsibilities
- Serve as the first point of contact for clients both on the phone and in person.
- Answer phones and transfer calls to appropriate parties.
- Manage an average of 20-30 incoming calls a day.
- Use Outlook and Word daily.
- Assist with routine clerical duties, such as scanning and filing.
- Occasionally assist with reporting, primarily using Excel.
Essential Skills
- Customer support
- Microsoft Excel
- Data entry
- Administrative support
- Front desk
- Clerical
Additional Skills & Qualifications
- High School Diploma
- 3-5 years of experience preferred
- Experience within a professional office setting preferred
Work Environment
The role is based in an open office environment with client contact, which is fast-paced with reasonable noise levels. On-site attendance is required, with sporadic short-term remote work available upon request and supervisor approval, typically during inclement weather, car trouble, home repairs, etc.
Job Type & Location
This is a Contract to Hire position based out of Des Moines, IA.
Pay and Benefits
The pay range for this position is $21.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Des Moines, IA.
Application Deadline
This position is anticipated to close on Jan 20, 2026.