H&R Block
Overview
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to maintain a high performing, connected culture where everyone belongs. We are focused on a long-term strategy and transformation plan known as Block Next, designed to elevate how we work, how we serve, and how we lead in our industry.
We’re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner.
Match clients with the best-suited tax professional for their needs.
Schedule clients according to their preferred timing.
Help ensure all client needs are met during service, whether in person, over the phone, or virtually.
Maintain office cleanliness and organize resources with the team.
Other duties as assigned.
Qualifications
High school diploma or equivalent.
Ability to work a flexible schedule and/or in multiple locations.
Sales/marketing experience.
Your Expertise
Experience working in a fast-paced environment.
Previous experience in a customer service environment.
Ability to multi-task.
Strong organizational and time-management skills.
Computer proficiency with the ability to use Microsoft Office.
Benefits
Employee Assistance Program with Health Advocate.
Wellbeing program, BetterYou, to help you build healthy habits.
Neurodiversity and caregiver support available to you and your family.
Various discounts on everyday items and services.
Medical coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan (eligibility rules apply).
The Community You Will Join
H&R Block remains committed to building a Connected Culture — a workplace where trust, care, and connections help us work together and where everyone feels safe to bring their authentic self to work every day. You will be part of an exceptional work environment recognized on Best Companies lists and surrounded by colleagues who are committed to helping each other grow.
H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Additional
Sponsored job information and location-specific postings are provided for awareness only and do not alter the above role details.
Location : Memphis, TN
Note: This description reflects typical duties and requirements and is not an exhaustive list of duties. Responsibilities and qualifications may be adjusted to meet business needs.
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