G2IT LLC
Get AI-powered advice on this job and more exclusive features. G2IT is seeking a ServiceNow Business Analyst to support client facing strategic initiatives. The Business Analyst will work as a team member on large and complex programs to ensure end-to-end automated solutions are successfully implemented and maintained. As a Business Analyst, you will be a key person working to refine the strategic vision for the G2IT ServiceNow business in support of the entire company and our clients. Responsibilities: Work as a part of a Strategic Planning Unit to assist with, facilitate or manage business process engineering efforts. Assist the client in mapping functions to organizations, analyzing existing processes for potential improvements, and developing written process analysis documents and workflows. Interact regularly with the various levels of customer management for the purpose of supporting the development of process improvement efforts. Conduct and prepare written research to support and explain business process recommendations. Perform and document data and process analysis. Facilitate planning sessions with senior government personnel Work as a part of a systems development team to oversee and evaluate standards, requirements, and schedules of multiple client projects. Write user stories. Create user guides. Required Skills & Experience: Minimum Experience: 5+ Years of Business Process Analyst 2+ years of experience specific to ServiceNow implementations Minimum Education: BA/BS Degree or 4 plus years of relevant ITILv3 Foundations certificate or higher Must be a US Citizen with an active Public Trust Clearnce or above. Should have Formal Agile training. ITILv3 or ITILv4 fundamentals certificate. Need to demonstrate excellent analytical, written, and oral communication skills. Applicants may be asked to produce previous examples of writing capability. Need to demonstrate your ability to independently prioritize, plan and execute work tasks in a fast-paced environment. Experience giving training. Experience writing user stories. Experience creating user guides. Experience with QA for HR features/capabilities Nice to have: ServiceNow HRSD implementation experience. ScrumMaster Annual Salary: $100,000 - $105,000, depending on experience Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Research, Analyst, and Information Technology Industries Technology, Information and Internet Referrals increase your chances of interviewing at G2IT, LLC. by 2x Sign in to set job alerts for Business Analyst roles. McLean, VA $105,000.00-$110,000.00 2 weeks ago Washington, DC $75,000.00-$110,000.00 1 week ago District of Columbia, United States $65,000.00-$95,000.00 8 months ago Salesforce For Nonprofits: Business Analyst Reston, VA $81,094.00-$137,860.00 6 days ago Washington, DC $137,000.00-$178,000.00 1 month ago Hyattsville, MD $137,000.00-$178,000.00 1 month ago CFIUS Business Analyst (Technical Writing) Business and Data Analyst - Requires DHS Public Trust Lead Technical Business Analyst (AI Focus) - (DC Metro Area - Remote) Reston, VA $98,124.00-$166,810.00 1 week ago Supervisory Continuous Process Improvement Analyst District of Columbia, United States $85,000.00-$130,000.00 17 hours ago Quote to Cash (QTC) Business Systems Analyst (P40) Washington, DC $119,700.00-$172,725.00 2 weeks ago Senior Business Systems Analyst, Quote to Cash Washington, DC $135,300.00-$200,400.00 1 week ago District of Columbia, United States $40,000.00-$50,000.00 8 months ago Herndon, VA $93,136.00-$115,235.00 1 week ago Medicaid Managed Care Senior Analyst/Associate Rockville, MD $70,000.00-$110,000.00 10 hours ago Account Executive - Department of Energy Managing Consultant - Epic Technical (Beacon) District of Columbia, United States $118,000.00-$196,000.00 19 hours ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr