Métier
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NYC Store Manager, Full-Time - Seasonal Contract
July 2025
POSITION
Mtier is a modern luxury leather goods house that uniquely unites purposeful design with the highest quality Italian craftsmanship. Founded in 2017, the London-based Maison is pleased to open its debut New York location, an artfully designed concept store in Soho.
The Store Manager will play a critical role in establishing and upholding the brands excellent customer service, growing new and existing client relationships, leading an organised and motivated sales team, and overseeing daily store operations. The ideal candidate will have 5+ years of experience in luxury retail.
Mtier
NYC Store Manager, Full-Time - Seasonal Contract
July 2025
POSITION
Mtier is a modern luxury leather goods house that uniquely unites purposeful design with the highest quality Italian craftsmanship. Founded in 2017, the London-based Maison is pleased to open its debut New York location, an artfully designed concept store in Soho.
The Store Manager will play a critical role in establishing and upholding the brands excellent customer service, growing new and existing client relationships, leading an organised and motivated sales team, and overseeing daily store operations. The ideal candidate will have 5+ years of experience in luxury retail.
KEY RESPONSIBILITIES
Client Experience & Relationship Building Build and manage a high-performing team of Client Advisors. Lead by example in delivering discreet, elevated service. Mentor team members through daily feedback, reviews, and ongoing development. Champion brand values on the floor, ensuring all staff embody the tone, style, and standards of Mtier. Develop and execute a boutique-level clienteling strategy, focused on long-term relationship-building and high-touch service. Personally manage top-tier clients, offering a personalised, appointment-led approach. Host private appointments, events, and activationscultivating a sense of intimacy, trust, and discovery. Partner with the London team on client development strategy and CRM goals. Sales Performance Own the stores commercial success by driving sales, managing KPIs, and ensuring excellence in execution. Analyse data and performance trends to identify opportunities and inform strategic decisions. Team Collaboration & Store Leadership Mentor and lead the team members, promoting a high-performing, collaborative environment. Lead by example in service, styling, tone of voice, and visual presentation. Work closely with Mtiers London-based leadership and retail teams to ensure alignment in strategy, tone, and training. Act as a bridge between HQ and the NYC team, sharing insights, feedback, and local intelligence. Participate in product training, cultural moments, and ongoing cross-market initiatives. Store Operations Oversee day-to-day operations, including scheduling, reporting, inventory, and back-of-house management. Ensure the boutique is always presented to the highest standards in visual merchandising, cleanliness, and product storytelling. SALARY The range for this position is a base salary of $100K to $110K + Bonus Structure. Actual rates are determined based on individual experience. Benefits include: HRA scheme, $400 single or $700 family plan monthly Up to 5% match 401K contribution 15-day PTO annually 40 hours of sick leave annually We are looking for a candidate who has a combination of the above attributes and can perform the key responsibilities of the role with or without reasonable accommodations. This is currently a seasonal position, with the opportunity to be extended beyond a four-month contract. COMPANY OVERVIEW Mtier is a luxury leather goods house dedicated to creating beautiful bags and accessories of the highest quality. Thoughtfully designed with different journeys in mind, the collections are intended to work together to enhance the function of each piece and to afford those who use them an effortless sense of ease. Founded in 2017 by designer Melissa Morris, Mtier is based in London. Materials are acquired from the most exclusive sources in Italy and France; all production is done by hand by skilled artisans in Florence and Naples. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Sales and Business Development Industries
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Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Client Experience & Relationship Building Build and manage a high-performing team of Client Advisors. Lead by example in delivering discreet, elevated service. Mentor team members through daily feedback, reviews, and ongoing development. Champion brand values on the floor, ensuring all staff embody the tone, style, and standards of Mtier. Develop and execute a boutique-level clienteling strategy, focused on long-term relationship-building and high-touch service. Personally manage top-tier clients, offering a personalised, appointment-led approach. Host private appointments, events, and activationscultivating a sense of intimacy, trust, and discovery. Partner with the London team on client development strategy and CRM goals. Sales Performance Own the stores commercial success by driving sales, managing KPIs, and ensuring excellence in execution. Analyse data and performance trends to identify opportunities and inform strategic decisions. Team Collaboration & Store Leadership Mentor and lead the team members, promoting a high-performing, collaborative environment. Lead by example in service, styling, tone of voice, and visual presentation. Work closely with Mtiers London-based leadership and retail teams to ensure alignment in strategy, tone, and training. Act as a bridge between HQ and the NYC team, sharing insights, feedback, and local intelligence. Participate in product training, cultural moments, and ongoing cross-market initiatives. Store Operations Oversee day-to-day operations, including scheduling, reporting, inventory, and back-of-house management. Ensure the boutique is always presented to the highest standards in visual merchandising, cleanliness, and product storytelling. SALARY The range for this position is a base salary of $100K to $110K + Bonus Structure. Actual rates are determined based on individual experience. Benefits include: HRA scheme, $400 single or $700 family plan monthly Up to 5% match 401K contribution 15-day PTO annually 40 hours of sick leave annually We are looking for a candidate who has a combination of the above attributes and can perform the key responsibilities of the role with or without reasonable accommodations. This is currently a seasonal position, with the opportunity to be extended beyond a four-month contract. COMPANY OVERVIEW Mtier is a luxury leather goods house dedicated to creating beautiful bags and accessories of the highest quality. Thoughtfully designed with different journeys in mind, the collections are intended to work together to enhance the function of each piece and to afford those who use them an effortless sense of ease. Founded in 2017 by designer Melissa Morris, Mtier is based in London. Materials are acquired from the most exclusive sources in Italy and France; all production is done by hand by skilled artisans in Florence and Naples. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Sales and Business Development Industries
Retail Luxury Goods and Jewelry Referrals increase your chances of interviewing at Mtier by 2x Get notified about new Store Manager jobs in
New York, NY . Manhattan, NY $72,400.00-$101,400.00 1 day ago New York City Metropolitan Area $185,000.00-$195,000.00 2 weeks ago New York, NY $95,000.00-$105,000.00 3 weeks ago New York, NY $110,400.00-$165,700.00 2 days ago New York, NY $100,000.00-$115,000.00 3 weeks ago New York, NY $85,000.00-$95,000.00 2 weeks ago Store Manager - New York Bloomingdales Concessions
New York, NY $110,000.00-$120,000.00 2 weeks ago New York City Metropolitan Area $90,000.00-$100,000.00 1 week ago New York, NY $65,000.00-$70,000.00 2 months ago Manhattan, NY $65,000.00-$70,000.00 3 months ago New York, NY $85,000.00-$90,000.00 6 days ago New York, NY $62,400.00-$80,000.00 1 week ago New York, NY $120,000.00-$140,000.00 1 week ago New York, NY $75,000.00-$90,000.00 6 days ago Assistant Store Manager | SoHo, New York
New York, NY $95,000.00-$115,000.00 3 weeks ago New Store Retail Operations Manager - New York
New York, NY $70,000.00-$85,000.00 1 week ago New York, NY $95,000.00-$115,000.00 6 days ago Assistant Store Manager (Full-Time) - Meatpacking, NY
New York, NY $115,000.00-$141,666.66 2 weeks ago Retail Assistant Store Manager Upper East Side
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr