Office Assistant Dispatcher Job at Wyoming Staffing in Gillette

Service Dispatcher / Administrative Coordinator

Gillette, WY $18.37 $20.43 per hour Full-Time | In-Person

About the Role

Adecco is hiring a Service Dispatcher / Administrative Coordinator for a valued client in Gillette, WY. This is a fast-paced and detail-oriented role ideal for someone who enjoys organization, problem-solving, and supporting a busy field service team. You'll be the central communication point between customers, technicians, and managementensuring service calls are scheduled efficiently and completed on time.

Key Responsibilities

• Coordinate and dispatch service technicians throughout the day.
• Manage daily and on-call schedules, tracking completion of service calls.
• Communicate with customers regarding scheduling, parts availability, and follow-ups.
• Maintain and update customer databases and service records.
• Prepare and verify service invoices, timecards, and warranty documentation.
• Assist with parts ordering, inventory management, and technician restocks.
• Handle customer inquiries and perform follow-up satisfaction calls.
• Support billing and administrative processes for maintenance contracts.
• Forecast workload and plan ahead 23 days to ensure smooth operations.
• Perform other administrative duties as assigned.

Qualifications

• Minimum 5 years of administrative experience (required).
• 1+ year experience in dispatching, scheduling, or HVAC industry preferred.
• Proficient in Microsoft Office Suite.
• Highly organized and detail-oriented.
• Excellent communication and multitasking skills.
• Self-motivated and able to work independently.
• Experience with vendor or inventory management is a plus.

Benefits

• 401(k)
• Paid time off
• Professional development assistance

Work Details

Location: Gillette, WY 82718 (in-person role) Must be able to commute or relocate prior to starting work.

Pay Details: $18.37 to $20.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply.