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Lenovo

Sr. Briefing Manager

Lenovo, Morrisville, North Carolina, United States, 27560

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* United States of America - North Carolina - Morrisville

Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub .

Description and Requirements This role operates as a senior, strategic individual contributor within the North America Executive Briefing Center. It serves as a critical extension of EBC leadership, translating strategy into execution and driving the evolution of how Lenovo engages its most important customers.

The role goes beyond briefing delivery to shape engagement models, influence the conversations we host, and continuously improve the guest experience. The individual in this role operates with significant autonomy, provides guidance across functions, and applies deep expertise to complex, high-impact engagements, without formal people management responsibility.

Responsibilities

Strategic EBC Execution and Experience Leadership

Act as a strategic execution arm of the EBC, translating leadership direction into scalable programs, experiences, and operating models

Shape how Lenovo engages, hosts, and influences customers by designing briefing structures, engagement flows, and experience standards

Apply expert judgment to elevate briefings from tactical meetings to outcome-driven, strategic conversations

Lead complex, cross-functional initiatives that support EBC transformation, experience redesign, and new engagement approaches

Operate with broad latitude to define approaches, recommend solutions, and drive execution within the EBC operating model

EBC Operations and High-Impact Engagements

Own end-to-end execution of high-visibility briefings, executive visits, and strategic customer engagements

Serve as the primary operational and experiential lead for complex, multi-stakeholder briefings

Influence agenda design, session sequencing, and narrative flow to ensure cohesive, high-quality engagements

Maintain oversight of briefing calendars, priorities, and execution quality across the EBC

Content, Conversation, and Guest Journey Development

Partner with stakeholders to shape the conversations driven in the EBC, not just the logistics that support them

Develop executive prep, briefing materials, and engagement frameworks that enable informed, strategic dialogue

Explore and pilot new hosting formats, engagement models, and experiential elements to keep the EBC relevant and differentiated

Capture insights from customer engagements to inform continuous improvement and future program design

Cross-Functional Influence and Alignment

Provide guidance and direction to Sales, Alliances, Product Marketing, and Worldwide EBC partners on EBC-related initiatives

Influence senior stakeholders and subject matter experts to align on messaging, readiness, and experience quality

Negotiate priorities, timelines, and resource needs across functions to support EBC objectives

Serve as a trusted advisor to leadership on EBC execution challenges and opportunities

Measurement, Insight, and Continuous Improvement

Analyze complex operational and experiential challenges tied to EBC performance and customer outcomes

Drive the development and application of measurement frameworks to assess briefing effectiveness and engagement quality

Identify opportunities to improve processes, standards, and operating practices, and lead their implementation

Contribute to the development of playbooks, SOPs, and scalable models that support long-term EBC effectiveness

Basic Qualifications

12 years of relevant work experience

Must be based in or relocate to the Morrisville, Raleigh, Durham, North Carolina area, as this role requires regular in-person presence at the Executive Briefing Center to effectively execute customer engagements, lead on-site experiences, and support high-touch executive interactions

Senior-level program management experience operating in complex, cross-functional environments

Proven ability to influence without authority and operate as a trusted expert advisor

Experience supporting executive-level customer engagements or strategic marketing programs

Strong analytical and problem-solving skills, with sound judgment applied to ambiguous situations

Ability to manage multiple high-impact initiatives with minimal direction

Clear, confident communicator comfortable engaging with senior leaders

Preferred Qualifications

Background in experiential marketing, executive briefing centers, or strategic event programs

Experience contributing to organizational or program transformation initiatives

Familiarity with Lenovo’s sales motions, alliance engagements, or marketing operations models

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

If you require an accommodation to complete this application, please contactability@lenovo.com

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