Thea Bowman House
Patient Service Coordinator (Full-Time)
Thea Bowman House, Olympia, Washington, United States
Career Opportunities with SOME (So Others Might Eat)
A great place to work.
Career Opportunities - SOME (So Others Might Eat)
Thank you for your interest in working for SOME (So Others Might Eat)
As a faith‑inspired organization, SOME was founded on the belief in dignity and respect for all people. We recognize that everyone is worthy of it and responsible for it. Appreciation for our shared humanity and sense of community has been a central feature of our mission for over 50 years. This is the call to action that SOME represents: to serve, empower, and elevate all members of our community. As champions of our mission, we commit to creating an environment that welcomes and celebrates the diverse array of employees and clients we engage with every day. We strive to be bold in our work, knowing that to drive meaningful change we must not shy away from discomfort. We reject all forms of individual and systemic discrimination, work actively to eliminate abuse of privilege and power, and seek justice and equity for all we encounter.
About This Opportunity Below are the current positions that are available. Please take a few moments to explore our website to learn more about us before applying.
Application Process All positions require a criminal background check, and some require other pre‑employment screenings such as substance abuse tests, child abuse registry check, and FBI check. All positions require three professional references, preferably from supervisors. Most positions require a two‑tier interview process. Copies of required credentials will be requested upon a job offer.
SOME, Inc. is a proactive equal‑opportunity employer. We ensure that all qualified applicants are considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at onlineaccommodations@some.org. This contact information is specifically for accommodation requests and does not pertain to application status inquiries.
Position Overview Patient Service Coordinator
supports front desk operations by greeting and registering clients; directing clients to the appropriate service; answering and directing phone calls; maintaining provider schedules; and verifying insurance.
This position is located at our main campus on O Street in NW Washington, DC. Candidates must be able to travel to our location on Benning Road in NE as needed to provide coverage.
Schedule:
Monday – Friday, 7:30 am – 4:00 pm (40 hours per week)
Qualifications Required:
HS/GED or 2+ years work experience; 1+ years administrative experience in a Primary Care or Acute Care office or other relevant experience; customer/client services experience.
Required License/Certification:
CPR/First–Aid.
Expected Contributions
Greet clients and visitors, identify their needs, and provide information and initial direction.
Provide a positive customer service experience to all clients and visitors to SOME.
Check in all walk‑in and appointment clients and complete the registration process.
Verify medical insurance and/or Microsoft medical insurance eligibility prior to the provider visit.
Direct clients without medical insurance to the Referral Specialist before the provider visit.
Regulate traffic flow in the waiting area and front desk to ensure HIPAA compliance.
Scan registration and referral forms into EMR; update EMR as needed with client information.
Answer all telephone calls and provide administrative support to medical, dental, and BHS as assigned.
Knowledge, Skills, and Abilities Required
Knowledge of electronic health records management.
Knowledge of medical terminology.
Good listening skills to identify client needs and direct accordingly.
Ability to remain calm in crises.
Ability to communicate with diverse audiences.
Mission‑oriented mindset.
Ability to work in a team environment.
Proficient with Microsoft Office, including Word, Excel, and Outlook.
Reports to:
Patient Services Manager
Position Designation:
This position is designated as Safety Sensitive. You may be subject to drug testing prior to or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana.
Physical Demands:
Must be able to lift up to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods. Must be able to travel to events and meetings off‑site.
How to Apply Go to our career page at
https://www.some.org/careers/open-opportunities
and click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered. No phone calls, please.
EEO Statement SOME, Inc. is a proactive equal‑opportunity employer. We ensure that all qualified applicants are considered for employment without discrimination based on race, color, religion, sex, national origin, disability, or protected veteran status.
Accessibility Statement We are deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at onlineaccommodations@some.org. This contact information is specifically for accommodation requests and does not pertain to application status inquiries.
#J-18808-Ljbffr
A great place to work.
Career Opportunities - SOME (So Others Might Eat)
Thank you for your interest in working for SOME (So Others Might Eat)
As a faith‑inspired organization, SOME was founded on the belief in dignity and respect for all people. We recognize that everyone is worthy of it and responsible for it. Appreciation for our shared humanity and sense of community has been a central feature of our mission for over 50 years. This is the call to action that SOME represents: to serve, empower, and elevate all members of our community. As champions of our mission, we commit to creating an environment that welcomes and celebrates the diverse array of employees and clients we engage with every day. We strive to be bold in our work, knowing that to drive meaningful change we must not shy away from discomfort. We reject all forms of individual and systemic discrimination, work actively to eliminate abuse of privilege and power, and seek justice and equity for all we encounter.
About This Opportunity Below are the current positions that are available. Please take a few moments to explore our website to learn more about us before applying.
Application Process All positions require a criminal background check, and some require other pre‑employment screenings such as substance abuse tests, child abuse registry check, and FBI check. All positions require three professional references, preferably from supervisors. Most positions require a two‑tier interview process. Copies of required credentials will be requested upon a job offer.
SOME, Inc. is a proactive equal‑opportunity employer. We ensure that all qualified applicants are considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at onlineaccommodations@some.org. This contact information is specifically for accommodation requests and does not pertain to application status inquiries.
Position Overview Patient Service Coordinator
supports front desk operations by greeting and registering clients; directing clients to the appropriate service; answering and directing phone calls; maintaining provider schedules; and verifying insurance.
This position is located at our main campus on O Street in NW Washington, DC. Candidates must be able to travel to our location on Benning Road in NE as needed to provide coverage.
Schedule:
Monday – Friday, 7:30 am – 4:00 pm (40 hours per week)
Qualifications Required:
HS/GED or 2+ years work experience; 1+ years administrative experience in a Primary Care or Acute Care office or other relevant experience; customer/client services experience.
Required License/Certification:
CPR/First–Aid.
Expected Contributions
Greet clients and visitors, identify their needs, and provide information and initial direction.
Provide a positive customer service experience to all clients and visitors to SOME.
Check in all walk‑in and appointment clients and complete the registration process.
Verify medical insurance and/or Microsoft medical insurance eligibility prior to the provider visit.
Direct clients without medical insurance to the Referral Specialist before the provider visit.
Regulate traffic flow in the waiting area and front desk to ensure HIPAA compliance.
Scan registration and referral forms into EMR; update EMR as needed with client information.
Answer all telephone calls and provide administrative support to medical, dental, and BHS as assigned.
Knowledge, Skills, and Abilities Required
Knowledge of electronic health records management.
Knowledge of medical terminology.
Good listening skills to identify client needs and direct accordingly.
Ability to remain calm in crises.
Ability to communicate with diverse audiences.
Mission‑oriented mindset.
Ability to work in a team environment.
Proficient with Microsoft Office, including Word, Excel, and Outlook.
Reports to:
Patient Services Manager
Position Designation:
This position is designated as Safety Sensitive. You may be subject to drug testing prior to or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana.
Physical Demands:
Must be able to lift up to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods. Must be able to travel to events and meetings off‑site.
How to Apply Go to our career page at
https://www.some.org/careers/open-opportunities
and click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered. No phone calls, please.
EEO Statement SOME, Inc. is a proactive equal‑opportunity employer. We ensure that all qualified applicants are considered for employment without discrimination based on race, color, religion, sex, national origin, disability, or protected veteran status.
Accessibility Statement We are deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at onlineaccommodations@some.org. This contact information is specifically for accommodation requests and does not pertain to application status inquiries.
#J-18808-Ljbffr