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Cricket Wireless LLC.

Manager-Credit/Collections

Cricket Wireless LLC., Miami, Florida, us, 33222

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Manager-Credit/Collections page is loaded## Manager-Credit/Collectionsremote type:

Office Worker (NOT Remote)locations:

Miami, Floridatime type:

Full timeposted on:

Posted Todaytime left to apply:

End Date: January 13, 2026 (6 days left to apply)job requisition id:

R-93946**Job Description:****This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.****Overall Purpose:** Manage team to optimize implementation, and maintenance of credit and collections systems, procedures, and policies, ensuring timely receivables, mitigating financial risk, and maintaining strong client relationships.

**Key Roles and Responsibilities:** Typical tasks may include, but are not limited to, the following:

• **Credit Risk Assessment:** Evaluate the creditworthiness of current and potential customers by reviewing financial statements, credit reports, and other relevant data to determine credit risk.

• **Collections Management:** Oversee the collections process, ensuring timely recovery of outstanding debts, setting up payment plans, negotiating settlements, and collaborating with collection agencies when necessary.

• **Team Leadership and Training:** Manage and mentor the credit and collections team. Provide training, set performance goals, and conduct regular evaluations to maintain operational efficiency.

• **Financial Reporting and Compliance:** Prepare regular reports on credit and collections activities, ensure compliance with policies and regulations, and analyze data to recommend improvements.

• **Other Duties as Assigned:** Perform additional tasks as needed, including stakeholder communication, leveraging technology for process improvements, managing departmental budgets, and resolving complex credit disputes to minimize financial loss.**Call Center Bilingual Collections Team Manager (English/Spanish) This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish.****Job Contribution:** Oversees the daily operations of their team, ensuring that tasks are completed efficiently and effectively. This role focuses on immediate team management, task delegation, and the resolution of day-to-day issues. Typically leads occupational staff within the organization. Responsible for influencing decisions regarding the hiring, firing, disciplinary action and promotional activity for subordinates.**Supervisor:** Yes

**Education/Experience:** Bachelor’s degree (BS/BA) desired. 3+ years of related experience.Our **Manager-Credit/Collections** earns between$64,200 - $96,400 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.**Joining our team comes with amazing perks and benefits:*** Medical/Dental/Vision coverage* 401(k) plan* Tuition reimbursement program* Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)* Paid Parental Leave* Paid Caregiver Leave* Additional sick leave beyond what state and local law require may be available but is unprotected* Adoption Reimbursement* Disability Benefits (short term and long term)* Life and Accidental Death Insurance* Supplemental benefit programs: critical illness/accident hospital indemnity/group legal* Employee Assistance Programs (EAP)* Extensive employee wellness programs* Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,* AT&T internet (and fiber where available) and AT&T phoneIf you’re ready to make an impact on our business and your career, bring your bold ideas to a world of possibility.

Apply today!**Weekly Hours:**40**Time Type:**Regular**Location:**Miami, Florida**Salary Range:**$64,200.00 - $96,400.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. #J-18808-Ljbffr