Mass General Brigham Incorporated.
ED Administrative Supervisor
Mass General Brigham Incorporated., Boston, Massachusetts, us, 02298
Site Overview
The General Hospital Corporation Mass General Brigham is a not‑for‑profit organization that supports patient care, research, teaching, and community service. It relies on doctors, nurses, business people, tech experts, researchers, and systems analysts to advance its mission and deliver exceptional care.
Job Summary Responsible to oversee and coordinate administrative support services to ensure the smooth operation of healthcare facilities or departments. Supervise a team of administrative staff, provide guidance and support, and ensure that administrative tasks are completed accurately and efficiently.
Does this position require patient care?
No
Essential Functions
Supervise and provide guidance to a team of administrative support staff, including administrative assistants, receptionists, and clerical personnel.
Assign tasks, set priorities, and monitor work progress to ensure timely and accurate completion of administrative duties.
Conduct regular performance evaluations, provide feedback, and offer opportunities for professional development and training.
Oversee day‑to‑day administrative operations, ensuring that administrative tasks are carried out efficiently and in accordance with organizational policies and procedures.
Establish and maintain effective systems, processes, and workflows to optimize administrative functions.
Identify areas for improvement and implement solutions to enhance administrative efficiency and effectiveness.
Qualifications Education : High School Diploma or Equivalent required; Associate's Degree in Health Administration preferred.
Experience : 3–5 years in administrative support roles, preferably in a healthcare setting; 1–2 years in a supervisory or leadership role.
Proficient in the use of office productivity software such as Microsoft Office (Word, Excel, PowerPoint) and email systems.
Strong organizational and time‑management skills, with the ability to multitask and prioritize workload effectively.
Excellent communication and interpersonal skills, with the ability to interact professionally with individuals at all levels.
Attention to detail and accuracy in completing administrative tasks.
Knowledge of privacy and confidentiality regulations, such as HIPAA.
Additional Job Details Physical Requirements: Standing occasionally, walking occasionally, sitting constantly, lifting occasionally (20–35 lbs), carrying occasionally (20–35 lbs), pushing rarely, pulling rarely, climbing rarely, balancing occasionally, stooping occasionally, kneeling rarely, crouching rarely, crawling rarely, reaching occasionally, gross manipulation constantly, fine manipulation frequently, feeling constantly, foot use rarely, vision – far constantly, vision – near constantly, talking constantly, hearing constantly.
Remote Type: Onsite. Work Location: 265 Charles Street, Scheduled Weekly Hours: 40. Employee Type: Regular. Work Shift: Evening (United States of America). Pay Range: $69,596.80 – $101,202.40 per year. Grade: 7.
EEO Statement The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
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Job Summary Responsible to oversee and coordinate administrative support services to ensure the smooth operation of healthcare facilities or departments. Supervise a team of administrative staff, provide guidance and support, and ensure that administrative tasks are completed accurately and efficiently.
Does this position require patient care?
No
Essential Functions
Supervise and provide guidance to a team of administrative support staff, including administrative assistants, receptionists, and clerical personnel.
Assign tasks, set priorities, and monitor work progress to ensure timely and accurate completion of administrative duties.
Conduct regular performance evaluations, provide feedback, and offer opportunities for professional development and training.
Oversee day‑to‑day administrative operations, ensuring that administrative tasks are carried out efficiently and in accordance with organizational policies and procedures.
Establish and maintain effective systems, processes, and workflows to optimize administrative functions.
Identify areas for improvement and implement solutions to enhance administrative efficiency and effectiveness.
Qualifications Education : High School Diploma or Equivalent required; Associate's Degree in Health Administration preferred.
Experience : 3–5 years in administrative support roles, preferably in a healthcare setting; 1–2 years in a supervisory or leadership role.
Proficient in the use of office productivity software such as Microsoft Office (Word, Excel, PowerPoint) and email systems.
Strong organizational and time‑management skills, with the ability to multitask and prioritize workload effectively.
Excellent communication and interpersonal skills, with the ability to interact professionally with individuals at all levels.
Attention to detail and accuracy in completing administrative tasks.
Knowledge of privacy and confidentiality regulations, such as HIPAA.
Additional Job Details Physical Requirements: Standing occasionally, walking occasionally, sitting constantly, lifting occasionally (20–35 lbs), carrying occasionally (20–35 lbs), pushing rarely, pulling rarely, climbing rarely, balancing occasionally, stooping occasionally, kneeling rarely, crouching rarely, crawling rarely, reaching occasionally, gross manipulation constantly, fine manipulation frequently, feeling constantly, foot use rarely, vision – far constantly, vision – near constantly, talking constantly, hearing constantly.
Remote Type: Onsite. Work Location: 265 Charles Street, Scheduled Weekly Hours: 40. Employee Type: Regular. Work Shift: Evening (United States of America). Pay Range: $69,596.80 – $101,202.40 per year. Grade: 7.
EEO Statement The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
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