Brandywine Valley SPCA
Medical Operations Manager
Brandywine Valley SPCA, Washington, District of Columbia, us, 20022
Supervise daily medical services including intake and exit exams, vaccinations, diagnostics, treatment, surgery (spay/neuter and specialty), and humane euthanasia.
Develop in coordination with DVMs and operations leadership, implement, and continuously improve medical protocols, ensuring alignment with best practices and regulatory requirements.
Oversee in coordination with DVMs and operations leadership: inventory management of pharmaceuticals, controlled substances, and medical supplies; coordinate with DVMs and operations leadership to ensure DEA and District of Columbia compliance.
Manage and mentor licensed technicians and medical support personnel, fostering a culture of accountability, compassion, and professional growth.
Partner with leadership to recruit, onboard, and evaluate staff; schedule technicians for optimal coverage.
Provide ongoing training in animal handling, safety, clinical standards and any other necessary training.
Operational Coordination
Collaborate with shelter operations, animal care, behavior, adoptions, and lifesaving departments to coordinate medical care plans, manage case flow, and ensure timely animal movement.
Monitor medical budgets, track key performance indicators, and recommend cost-effective strategies without compromising quality of care.
Participate in cross-departmental meetings to align medical priorities with overall shelter objectives.
Compliance & Reporting
Maintain accurate medical records in shelter software (e.g., PetPoint, NEO, etc.)
Prepare reports on animal health trends, surgery outcomes, and program effectiveness for leadership.
Ensure facility compliance with OSHA and local public health regulations.
Any other duties as assigned.
Qualifications
Licensed Veterinary Technician (LVT/RVT) with shelter operations management experience is preferred.
Minimum 4 years in veterinary medicine with at least 2 years in a supervisory or operations leadership role is preferred.
Proven ability to lead teams in a high-volume, fast-paced environment.
Strong knowledge of shelter medicine, population management, and infectious disease control.
Excellent organizational, interpersonal, and communication skills.
Proficiency with veterinary practice/shelter management software and Microsoft Office Suite.
Possess and maintain a valid driver’s license with good insurable driving record.
Ability to bend, kneel, and stand for long periods of time.
Ability to lift 50lbs. regularly.
Ability to be flexible, detail oriented, and able to prioritize.
Working Conditions
Work is performed in a shelter setting.
Consistent bending, reaching, kneeling, and standing for long periods of time.
Regularly moves about all locations to coordinate work.
Subject to animal bites and scratches while handling animals.
Consistent exposure to animals and animal allergens under conditions with limited alternatives available.
BVSPCA is now elevating animal services for the nation's capital #J-18808-Ljbffr
Develop in coordination with DVMs and operations leadership, implement, and continuously improve medical protocols, ensuring alignment with best practices and regulatory requirements.
Oversee in coordination with DVMs and operations leadership: inventory management of pharmaceuticals, controlled substances, and medical supplies; coordinate with DVMs and operations leadership to ensure DEA and District of Columbia compliance.
Manage and mentor licensed technicians and medical support personnel, fostering a culture of accountability, compassion, and professional growth.
Partner with leadership to recruit, onboard, and evaluate staff; schedule technicians for optimal coverage.
Provide ongoing training in animal handling, safety, clinical standards and any other necessary training.
Operational Coordination
Collaborate with shelter operations, animal care, behavior, adoptions, and lifesaving departments to coordinate medical care plans, manage case flow, and ensure timely animal movement.
Monitor medical budgets, track key performance indicators, and recommend cost-effective strategies without compromising quality of care.
Participate in cross-departmental meetings to align medical priorities with overall shelter objectives.
Compliance & Reporting
Maintain accurate medical records in shelter software (e.g., PetPoint, NEO, etc.)
Prepare reports on animal health trends, surgery outcomes, and program effectiveness for leadership.
Ensure facility compliance with OSHA and local public health regulations.
Any other duties as assigned.
Qualifications
Licensed Veterinary Technician (LVT/RVT) with shelter operations management experience is preferred.
Minimum 4 years in veterinary medicine with at least 2 years in a supervisory or operations leadership role is preferred.
Proven ability to lead teams in a high-volume, fast-paced environment.
Strong knowledge of shelter medicine, population management, and infectious disease control.
Excellent organizational, interpersonal, and communication skills.
Proficiency with veterinary practice/shelter management software and Microsoft Office Suite.
Possess and maintain a valid driver’s license with good insurable driving record.
Ability to bend, kneel, and stand for long periods of time.
Ability to lift 50lbs. regularly.
Ability to be flexible, detail oriented, and able to prioritize.
Working Conditions
Work is performed in a shelter setting.
Consistent bending, reaching, kneeling, and standing for long periods of time.
Regularly moves about all locations to coordinate work.
Subject to animal bites and scratches while handling animals.
Consistent exposure to animals and animal allergens under conditions with limited alternatives available.
BVSPCA is now elevating animal services for the nation's capital #J-18808-Ljbffr