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Overview
Do you want to be part of a trusted team making pets feel comfortable at a luxury pet resort? We are seeking a Pet Hosts and Pet Pros to care for our furry guests at their home away from home! Responsibilities
As a Customer Service Representative, internally known as a Pet Host, you are the first impression for our site. The principal duties are to handle check‑in for arrival clients, handle check‑out for departing clients, make follow‑up reservations for existing clients, sell activity packages and daycare on reservations made, greet all guests, clients, and vendors, and handle any general inquiries about the business. As a Kennel Tech, internally known as a Pet Pro, you are part of a larger team who is focused on the daily pet care of our guests. You’ll report to work over a variety of shifts to handle everything from walking dogs, giving them a potty break, feeding and administering medicines, cleaning their rooms, playing with dogs + cats and even loving them as if they were your own. One day you could help our overnight guests feel like this is their palace away from home and the next day you might run the daycare play group and make sure everyone is getting along. You might snuggle a shy pup who needs some extra special attention while also helping a regular get right back into the swing of things. You’ll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You’ll document what you are seeing and be ready to share with your manager and the pet parent. And let’s not forget — you’re probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!
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Do you want to be part of a trusted team making pets feel comfortable at a luxury pet resort? We are seeking a Pet Hosts and Pet Pros to care for our furry guests at their home away from home! Responsibilities
As a Customer Service Representative, internally known as a Pet Host, you are the first impression for our site. The principal duties are to handle check‑in for arrival clients, handle check‑out for departing clients, make follow‑up reservations for existing clients, sell activity packages and daycare on reservations made, greet all guests, clients, and vendors, and handle any general inquiries about the business. As a Kennel Tech, internally known as a Pet Pro, you are part of a larger team who is focused on the daily pet care of our guests. You’ll report to work over a variety of shifts to handle everything from walking dogs, giving them a potty break, feeding and administering medicines, cleaning their rooms, playing with dogs + cats and even loving them as if they were your own. One day you could help our overnight guests feel like this is their palace away from home and the next day you might run the daycare play group and make sure everyone is getting along. You might snuggle a shy pup who needs some extra special attention while also helping a regular get right back into the swing of things. You’ll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You’ll document what you are seeing and be ready to share with your manager and the pet parent. And let’s not forget — you’re probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!
#J-18808-Ljbffr