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Apex Systems

Copilot Studio Engineer

Apex Systems, Sacramento, California, United States, 95828

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Copilot Studio Engineer

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Apex Systems

This range is provided by Apex Systems. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $72.00/hr - $73.00/hr

Job#: 3015545

Job Title: PVA / Copilot Studio Engineer

Location: Onsite in Sacramento, CA

Overview We are looking for an experienced

PVA / Copilot Studio Engineer

to design, build, and support intelligent conversational solutions using Microsoft Power Virtual Agents (PVA) and Copilot Studio. In this role, you will collaborate with business and technical teams to create AI-driven chatbots, automate workflows, enhance user experiences, and integrate solutions across the Microsoft Power Platform and enterprise systems.

Responsibilities

Design, develop, and maintain conversational bots using Power Virtual Agents and Copilot Studio.

Build and refine conversational flows, triggers, topics, and generative AI capabilities.

Integrate bots with Power Automate, Dataverse, SharePoint, Dynamics 365, and third-party APIs.

Create and maintain reusable components, connectors, and automation patterns.

Analyze user interactions and performance metrics to continuously improve bot accuracy and efficiency.

Work closely with business stakeholders to gather requirements and translate them into conversational designs.

Ensure bot experiences follow best practices for security, governance, and responsible AI usage.

Troubleshoot issues, optimize performance, and support production deployments.

Stay current with Copilot Studio, Power Platform, and Microsoft AI ecosystem updates.

Required Skills & Qualifications

Hands‑on experience developing chatbots with Power Virtual Agents and/or Copilot Studio.

Strong understanding of conversational design principles and user experience best practices.

Experience with Power Automate, low‑code development, and workflow orchestration.

Knowledge of Dataverse, JSON, REST APIs, and data integration methodologies.

Ability to translate business requirements into technical solutions with clear logic and flows.

Strong problem‑solving skills and ability to work both independently and collaboratively.

Excellent communication skills and comfort working with cross‑functional teams.

Preferred (Nice‑to‑Have) Experience

Exposure to Microsoft Azure services (Bot Framework, Azure Functions, Cognitive Services).

Experience with AI prompt engineering or generative AI tooling.

Familiarity with authentication concepts (OAuth, Azure AD).

Power Platform certifications such as PL‑200 or AI‑102.

Education & Work Background

Bachelor’s degree in Computer Science, Information Systems, or related field—or equivalent practical experience.

2–5 years of experience working with Power Platform, AI, or automation technologies.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Design, Art/Creative, and Information Technology

Industries IT Services and IT Consulting

Apex Benefits Overview Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on‑demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at

[email protected]

or 804‑523‑8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine‑Readable Files on behalf of Apex Systems.

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