ABB
Senior Field Service Technician
– ABB
Location: Houston, TX – Salary range: $75,000 – $111,000 Job type: Full‑time
We help industries move toward leaner, cleaner operations. As a global market leader, ABB gives you what you need to make a real impact. At ABB, you’ll never be alone – you’ll bring your full self to work, grow your skills, and take on challenges that matter.
Responsibilities
Work on‑site with customers to identify opportunities for operational improvement and eliminate pain points.
Perform field service tasks, including identifying technical issues and conducting on‑site troubleshooting within certified areas.
Execute installation, commissioning, maintenance, repairs, extensions, upgrades, retrofits, end‑of‑life services, and replacements.
Support the certification process of Associate Field Service Technicians and Field Service Technicians. Coach technicians and supervise complex site activities. Act as trainer when needed for team members and customers.
Prepare material lists for service activities and ensure all materials, parts, and equipment meet quality standards and are available. Proactively identify potential equipment failures and recommend corrective actions.
Contribute to customer satisfaction by building and maintaining positive relationships. Identify potential new sales opportunities while addressing customer needs and communicate them internally.
Identify opportunities for product and quality improvements. Provide recommendations to management for improving operations and customer service.
Follow safety protocols and maintain safe work and environmental practices. Report unsafe practices and incidents.
Qualifications
Bachelor's degree in Electrical Engineering or Electrical Engineering Technology with 4+ years’ experience servicing critical power equipment;
Associate’s Degree in electrical technology with 6+ years’ experience in servicing critical power equipment;
High School Diploma/GED and equivalent work and/or military experience (8+ years) servicing critical power equipment.
Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
Advanced level of ability to use Microsoft Office products. Moderate ability to project‑manage using MS Project or Excel.
Advanced ability to write test plans and reports detailing test results.
Advanced ability to stay organized and meet deadlines on administrative duties.
Works with a sense of urgency and ownership; until the job is complete!
Benefits Health, Life & Disability
Choice of two medical plan options: Copay Plan (PPO) or High Deductible Plan with HSA.
Choice of two dental plan options: Core or Core Plus.
Vision benefit.
Company‑paid life insurance (2X base pay).
Company‑paid AD&D (1X base pay).
Voluntary life and AD&D – 100% employee paid up to maximums.
Short‑Term Disability – up to 26 weeks – Company paid.
Long‑Term Disability – 60% of pay – Company paid, with option to buy‑up to 66 2/3 % of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance).
Parental Leave – up to 6 weeks.
Employee Assistance Program.
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption.
Employee discount program.
Retirement
401(k) Savings Plan with company contributions.
Employee Stock Acquisition Plan (ESAP).
Time Off
11 paid holidays.
Vacation provided based on years of service (hourly and non‑exempt positions).
ABB is an Equal Employment Opportunity and affirmative action employer for protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to sex, marital status, citizenship, age, race, ethnicity, or any other characteristic protected by federal and state law.
For more information regarding your EEO rights as an applicant, please visit
EEOC rights . Protected veterans and individuals with disabilities may request a reasonable accommodation via phone (1‑888‑694‑7762) or email ( US‑AskHR@abb.com ).
If you’re ready to help ABB empower sustainable solutions worldwide, apply today or visit
www.abb.com
to learn more.
#J-18808-Ljbffr
– ABB
Location: Houston, TX – Salary range: $75,000 – $111,000 Job type: Full‑time
We help industries move toward leaner, cleaner operations. As a global market leader, ABB gives you what you need to make a real impact. At ABB, you’ll never be alone – you’ll bring your full self to work, grow your skills, and take on challenges that matter.
Responsibilities
Work on‑site with customers to identify opportunities for operational improvement and eliminate pain points.
Perform field service tasks, including identifying technical issues and conducting on‑site troubleshooting within certified areas.
Execute installation, commissioning, maintenance, repairs, extensions, upgrades, retrofits, end‑of‑life services, and replacements.
Support the certification process of Associate Field Service Technicians and Field Service Technicians. Coach technicians and supervise complex site activities. Act as trainer when needed for team members and customers.
Prepare material lists for service activities and ensure all materials, parts, and equipment meet quality standards and are available. Proactively identify potential equipment failures and recommend corrective actions.
Contribute to customer satisfaction by building and maintaining positive relationships. Identify potential new sales opportunities while addressing customer needs and communicate them internally.
Identify opportunities for product and quality improvements. Provide recommendations to management for improving operations and customer service.
Follow safety protocols and maintain safe work and environmental practices. Report unsafe practices and incidents.
Qualifications
Bachelor's degree in Electrical Engineering or Electrical Engineering Technology with 4+ years’ experience servicing critical power equipment;
Associate’s Degree in electrical technology with 6+ years’ experience in servicing critical power equipment;
High School Diploma/GED and equivalent work and/or military experience (8+ years) servicing critical power equipment.
Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
Advanced level of ability to use Microsoft Office products. Moderate ability to project‑manage using MS Project or Excel.
Advanced ability to write test plans and reports detailing test results.
Advanced ability to stay organized and meet deadlines on administrative duties.
Works with a sense of urgency and ownership; until the job is complete!
Benefits Health, Life & Disability
Choice of two medical plan options: Copay Plan (PPO) or High Deductible Plan with HSA.
Choice of two dental plan options: Core or Core Plus.
Vision benefit.
Company‑paid life insurance (2X base pay).
Company‑paid AD&D (1X base pay).
Voluntary life and AD&D – 100% employee paid up to maximums.
Short‑Term Disability – up to 26 weeks – Company paid.
Long‑Term Disability – 60% of pay – Company paid, with option to buy‑up to 66 2/3 % of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance).
Parental Leave – up to 6 weeks.
Employee Assistance Program.
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption.
Employee discount program.
Retirement
401(k) Savings Plan with company contributions.
Employee Stock Acquisition Plan (ESAP).
Time Off
11 paid holidays.
Vacation provided based on years of service (hourly and non‑exempt positions).
ABB is an Equal Employment Opportunity and affirmative action employer for protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to sex, marital status, citizenship, age, race, ethnicity, or any other characteristic protected by federal and state law.
For more information regarding your EEO rights as an applicant, please visit
EEOC rights . Protected veterans and individuals with disabilities may request a reasonable accommodation via phone (1‑888‑694‑7762) or email ( US‑AskHR@abb.com ).
If you’re ready to help ABB empower sustainable solutions worldwide, apply today or visit
www.abb.com
to learn more.
#J-18808-Ljbffr