City of Colorado Springs
Business Support Specialist I
City of Colorado Springs, Colorado Springs, Colorado, United States, 80509
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Business Support Specialist I
role at
City of Colorado Springs .
Description / Position Overview The Colorado Springs Police Department seeks a Business Support Specialist I to perform various data entry and other clerical duties, as well as provide general information and assistance to the public.
Work Schedule You must be able to work varied hours and days, including weekends. This position is shift work; you can be assigned to any shift.
Job Posting Statement This position is subject to budget required furloughs to be implemented in the 2026 calendar year, and any furloughs subsequently approved.
Responsibilities
Merge reports into the Law Enforcement Record Management System
Enter and retrieve data in various systems and databases
Perform quality checks on received entered or received data
Process and release records requested by the public, media, attorneys, etc.
Receive phone requests for information and services from the public and other agencies; screen for a specific need, and directly provide response or redirect to appropriate person/section
Assist in monthly Federal Incident Based Reporting (IBR) report corrections
Assist in CCIC/NCIC desk operations as related to the processing of pick-ups, cancellations, and confirmations
Processing sex offender registration forms through the States COSAR (Colorado Sexual Assault Registry) database
Provide customer service to Police Department customers, typically in a dynamic environment
Knowledge, Skills And Abilities
Knowledge of modern office procedures, methods, and equipment, including computers and supporting software
Knowledge of proper English usage, spelling, punctuation, and grammar
Ability to communicate clearly and concisely, orally and in writing, and be able to de‑escalate customers and situations as necessary
Ability to establish and maintain effective working relationships
Ability to work in a dynamic environment
Knowledge of basic computer skills and extensive use of a computer keyboard
Minimum Qualifications
Equivalent to completion of the twelfth grade (high school diploma or GED).
This is an entry level position and prior experience is not required.
Education and Experience Equivalency: One year of relevant work experience may be substituted for one year of required education (OR) one year of relevant academic coursework beyond the minimum requirement may be substituted for one year of required professional experience.
Preferred Qualifications
Specialized training in data entry, clerical practices, accounting, typing, or other related fields
Experience in a law enforcement agency
Experience that demonstrates proficiency with Microsoft Office Suite and Adobe PDF Pro
Experience working with and interpreting legal files and forms
Please contact CSPD Human Resources at
cspdhiring@coloradosprings.gov
for any questions about this position.
Pre-employment Requirements The job offer will be contingent upon successful completion of a polygraph examination, fingerprinting, extensive background check, and other pre-employment assessments.
Applicants that have used marijuana or CBD products within 3 months from the date of their application submission will not be eligible for hire. More information about the Colorado Springs Police Department’s Marijuana Use Policy can be found at
https://coloradosprings.gov/police-department/page/marijuana-use .
Equal Opportunity Employer The City of Colorado Springs is committed to a culture that values our employees’ unique individual qualities and fosters an inclusive environment where people want to be.
The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.
NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.
The City does not sponsor applicants for work visas of any kind (including but not limited to F-1, H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full‑time basis.
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Business Support Specialist I
role at
City of Colorado Springs .
Description / Position Overview The Colorado Springs Police Department seeks a Business Support Specialist I to perform various data entry and other clerical duties, as well as provide general information and assistance to the public.
Work Schedule You must be able to work varied hours and days, including weekends. This position is shift work; you can be assigned to any shift.
Job Posting Statement This position is subject to budget required furloughs to be implemented in the 2026 calendar year, and any furloughs subsequently approved.
Responsibilities
Merge reports into the Law Enforcement Record Management System
Enter and retrieve data in various systems and databases
Perform quality checks on received entered or received data
Process and release records requested by the public, media, attorneys, etc.
Receive phone requests for information and services from the public and other agencies; screen for a specific need, and directly provide response or redirect to appropriate person/section
Assist in monthly Federal Incident Based Reporting (IBR) report corrections
Assist in CCIC/NCIC desk operations as related to the processing of pick-ups, cancellations, and confirmations
Processing sex offender registration forms through the States COSAR (Colorado Sexual Assault Registry) database
Provide customer service to Police Department customers, typically in a dynamic environment
Knowledge, Skills And Abilities
Knowledge of modern office procedures, methods, and equipment, including computers and supporting software
Knowledge of proper English usage, spelling, punctuation, and grammar
Ability to communicate clearly and concisely, orally and in writing, and be able to de‑escalate customers and situations as necessary
Ability to establish and maintain effective working relationships
Ability to work in a dynamic environment
Knowledge of basic computer skills and extensive use of a computer keyboard
Minimum Qualifications
Equivalent to completion of the twelfth grade (high school diploma or GED).
This is an entry level position and prior experience is not required.
Education and Experience Equivalency: One year of relevant work experience may be substituted for one year of required education (OR) one year of relevant academic coursework beyond the minimum requirement may be substituted for one year of required professional experience.
Preferred Qualifications
Specialized training in data entry, clerical practices, accounting, typing, or other related fields
Experience in a law enforcement agency
Experience that demonstrates proficiency with Microsoft Office Suite and Adobe PDF Pro
Experience working with and interpreting legal files and forms
Please contact CSPD Human Resources at
cspdhiring@coloradosprings.gov
for any questions about this position.
Pre-employment Requirements The job offer will be contingent upon successful completion of a polygraph examination, fingerprinting, extensive background check, and other pre-employment assessments.
Applicants that have used marijuana or CBD products within 3 months from the date of their application submission will not be eligible for hire. More information about the Colorado Springs Police Department’s Marijuana Use Policy can be found at
https://coloradosprings.gov/police-department/page/marijuana-use .
Equal Opportunity Employer The City of Colorado Springs is committed to a culture that values our employees’ unique individual qualities and fosters an inclusive environment where people want to be.
The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.
NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.
The City does not sponsor applicants for work visas of any kind (including but not limited to F-1, H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full‑time basis.
#J-18808-Ljbffr