State of Alaska
Manager, TOFC Operations (Alaska Railroad)
State of Alaska, Anchorage, Alaska, United States, 99507
Purpose of Position
Manages the daily operation of Anchorage's TOFC Department terminal functions to ensure TOFC activities are completed in a safe, effective and timely manner. Collaborates with Transportation, Marketing, Customer Service and external customers to ensure the TOFC operations are conducted seamlessly and efficiently.
Duties and Responsibilities Supervises represented TOFC Mechanical Department employees to achieve department goals. Develops operational goals and objectives for TOFC operations. Establishes terminal level safety goals for employees. Conducts safety audits and operational monitoring. Enforces rules, investigates incidents/injuries, and oversees corrective action/discipline as necessary. Works with other department heads throughout the railroad including but not limited to Maintenance of Way, Transportation, Facilities, Customer Service, Marketing and Public Relations to ensure cross‑functional goals are met and that Mechanical and TOFC operate as a cohesive and unified group. Ensures efficiency of the work processes and allocated man‑hours. Coordinates preventative maintenance and repairs to minimize downtime of equipment. Ensures that all repairs are of sound quality to lessen the likelihood of injury to employees. Recommends manpower, tools, and material required for all work to be performed. Manages lading operations, and coordinates load requirements and equipment availability with the Transportation Department and external customers. Maintains quality customer relationships and provides customers with guidance on moves and load securement instructions. Monitors customer load inspections to ensure the customer is taken care of and inspections are being performed in a uniform manner. Works with the marketing department on equipment/material moves and inspections to provide the department’s personnel and material costs/expenses. Works with management staff to ensure proper Standard Operating Procedures (SOPs), Job Aids, Bulletins, JSAs, and other instructions are written, monitored, kept current, and complied with as necessary based on environmental and operating conditions. Compiles and maintains all records and reports required by the ARRC, AAR and FRA relevant to repair and maintenance of equipment. Executes and maintains supervision oversight on assigned projects, including contractual services coordination as required. Oversees compliance with corporate attendance and personnel policies. Educates, mentors, trains, retrains, and issues discipline to staff as necessary. Supervises craft personnel in accordance with ARRC Human Resources policies and collective bargaining agreements. Supervises represented personnel in accordance with ARRC safety rules, policies, and applicable agreements. Conducts scheduled safety meetings.
Factor 1: Technical and Operational Knowledge Five years of railroad equipment repair and maintenance or TOFC operations is required. Five years of experience as a railroad supervisor may substitute for Mechanical department experience. Experience with project scheduling. Knowledge of safe work practices and methods required. Knowledge of mechanical terminology, processes, and functions is used when evaluating equipment failure and in devising maintenance program improvements, component failures, and engineering design. Must have knowledge of principles, policies and procedures in the areas of safety, human resources, budgeting and purchasing. Must have a positive attitude towards safety and be able to project that image to co‑workers and subordinates. Must be a team player and work cooperatively with all other supervisors and ARRC employees at all times. Must be able to communicate both orally and in writing. Also, must be able to lead and motivate people, even under adverse conditions. Skill in operating a personal computer and a working knowledge of word processing and spreadsheet software, preferably Word, Excel, and Production Management software is required. Good records management skills are needed to document control procedures; establish and implement inspection procedures; and provide preventative and corrective action procedures. Must have a valid driver’s license.
Factor 2: Analytical Skills & Impact Incumbent must have the ability to analyze, evaluate and monitor assigned projects. Incumbent uses a working knowledge of AAR, APTA, FTA, OSHA and FRA regulations to ensure corporation’s compliance. Incumbent monitors employees’ practices, repair methods, and makes assessments of training needs. Incumbent is jointly responsible for management of inspection reports/records and preventative maintenance completion. Compliance with regulations determines the corporation’s ability to pass inspections and avoid costly fines. Must have the ability to establish initial repair and replacement cost estimates, obtain technical data, interpret and report the operational capabilities of equipment, evaluate appropriateness of modifications to equipment, identify and resolve any new or unusual equipment issues and recommend solutions based on economic feasibility and technical effectiveness. Monitoring the repair of railcar fleet requires the integration, evaluation, and analysis of information from a variety of database applications and in compliance with American Association of Railroad (AAR) and Federal Railroad Agency (FRA) regulations and guidelines. Information processing requires the usage of custom spreadsheets, database applications, and unique data transmission/manipulation methods. Must have the ability to analyze and interpret AAR and FRA regulations and their impacts on the operation of the Alaska Railroad fleet.
Factor 3: Supervision and Control Incumbent directly and indirectly supervises up to 12 employees assigned to the Anchorage TOFC Department. This oversight may include both represented and non‑represented employees. In addition, incumbent may direct contractor’s efforts in the performance of services required by ARRC in areas of equipment repair. Incumbent monitors and provides necessary documentation relevant to employee performance as it applies to attendance and performance, in both safety and production areas. Incumbent works with union over grievances at the first level. Position requires supervision to be available during off‑duty hours for consultation/direction regarding work related issues. Position performs these duties without immediate area support supervision.
Factor 4: Communication Contacts are with subordinate employees and all levels of employees within own and other departments, managers, customers, safety and training consultants, and compliance officials. Contacts are for the purpose of advancing ARRC Mechanical Department preventative maintenance programs and TOFC operation to accomplish established production goals. Incumbent reports directly to the Director, Car & TOFC Operations.
Factor 5: Working Conditions Work is performed within an office, shop environment or outside work sites. This position calls for flexibility to work weekends, holidays, non‑standard work shifts, swing shifts, evenings and on‑call duty, as well as for the use of personal protective equipment including hard‑hat, safety glasses and steel‑toed boots. Incumbent must be available for call out at all times and be able to travel at short notice. While working at outlying points, outside work is sometimes required in extreme inclement weather conditions. May be exposed to hazardous conditions such as 80 mph winds, down to 60 below zero temperatures, up to 100‑degree temperatures, and faces hazards from chemicals that are used in the workplace. Noise hazards are faced daily. Hazardous footing is prevalent.
Education Requirements
High School diploma or GED
Work Experience
Five years of railroad equipment repair/maintenance or TOFC operations; five years of experience as a railroad supervisor may substitute for Mechanical department experience.
Minimum of two years of leadership experience.
Skill in operating a personal computer and a working knowledge of word processing and spreadsheet software, preferably Word and Excel.
Must have the ability to effectively communicate both orally and in writing, in addition to good records management skills.
Certification/License Requirements
Must possess a valid driver’s license.
Preferred Qualifications
Experience with budget development and monitoring.
Knowledge of ARRC write‑up procedures, working knowledge of 49 CFR parts 200 to 299 regulations.
Possession of a Commercial Driver’s License (Class A).
Applicant Profile Please include any required and desired qualifications in your applicant profile and/or resume. If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment and whether full‑ or part‑time. Your application will be closely reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant will not advance to the interview and selection phase of the recruitment.
Contact Information Alaska Railroad Human Resources Department
E‑Mail: arjobinfo@akrr.com
Phone: 907‑265‑2438
Mailing Address: P.O. Box 107500, Anchorage, AK 99510‑7500
Street Address: 327 West Ship Creek, Anchorage, AK
Fax Number: (907) 265‑2542
Alaska Railroad Corporation is an equal opportunity employer
Workplace Alaska Application Assistance Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1‑800‑587‑0430 (toll free) or (907) 465‑4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov. For applicant password assistance please visit https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
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Duties and Responsibilities Supervises represented TOFC Mechanical Department employees to achieve department goals. Develops operational goals and objectives for TOFC operations. Establishes terminal level safety goals for employees. Conducts safety audits and operational monitoring. Enforces rules, investigates incidents/injuries, and oversees corrective action/discipline as necessary. Works with other department heads throughout the railroad including but not limited to Maintenance of Way, Transportation, Facilities, Customer Service, Marketing and Public Relations to ensure cross‑functional goals are met and that Mechanical and TOFC operate as a cohesive and unified group. Ensures efficiency of the work processes and allocated man‑hours. Coordinates preventative maintenance and repairs to minimize downtime of equipment. Ensures that all repairs are of sound quality to lessen the likelihood of injury to employees. Recommends manpower, tools, and material required for all work to be performed. Manages lading operations, and coordinates load requirements and equipment availability with the Transportation Department and external customers. Maintains quality customer relationships and provides customers with guidance on moves and load securement instructions. Monitors customer load inspections to ensure the customer is taken care of and inspections are being performed in a uniform manner. Works with the marketing department on equipment/material moves and inspections to provide the department’s personnel and material costs/expenses. Works with management staff to ensure proper Standard Operating Procedures (SOPs), Job Aids, Bulletins, JSAs, and other instructions are written, monitored, kept current, and complied with as necessary based on environmental and operating conditions. Compiles and maintains all records and reports required by the ARRC, AAR and FRA relevant to repair and maintenance of equipment. Executes and maintains supervision oversight on assigned projects, including contractual services coordination as required. Oversees compliance with corporate attendance and personnel policies. Educates, mentors, trains, retrains, and issues discipline to staff as necessary. Supervises craft personnel in accordance with ARRC Human Resources policies and collective bargaining agreements. Supervises represented personnel in accordance with ARRC safety rules, policies, and applicable agreements. Conducts scheduled safety meetings.
Factor 1: Technical and Operational Knowledge Five years of railroad equipment repair and maintenance or TOFC operations is required. Five years of experience as a railroad supervisor may substitute for Mechanical department experience. Experience with project scheduling. Knowledge of safe work practices and methods required. Knowledge of mechanical terminology, processes, and functions is used when evaluating equipment failure and in devising maintenance program improvements, component failures, and engineering design. Must have knowledge of principles, policies and procedures in the areas of safety, human resources, budgeting and purchasing. Must have a positive attitude towards safety and be able to project that image to co‑workers and subordinates. Must be a team player and work cooperatively with all other supervisors and ARRC employees at all times. Must be able to communicate both orally and in writing. Also, must be able to lead and motivate people, even under adverse conditions. Skill in operating a personal computer and a working knowledge of word processing and spreadsheet software, preferably Word, Excel, and Production Management software is required. Good records management skills are needed to document control procedures; establish and implement inspection procedures; and provide preventative and corrective action procedures. Must have a valid driver’s license.
Factor 2: Analytical Skills & Impact Incumbent must have the ability to analyze, evaluate and monitor assigned projects. Incumbent uses a working knowledge of AAR, APTA, FTA, OSHA and FRA regulations to ensure corporation’s compliance. Incumbent monitors employees’ practices, repair methods, and makes assessments of training needs. Incumbent is jointly responsible for management of inspection reports/records and preventative maintenance completion. Compliance with regulations determines the corporation’s ability to pass inspections and avoid costly fines. Must have the ability to establish initial repair and replacement cost estimates, obtain technical data, interpret and report the operational capabilities of equipment, evaluate appropriateness of modifications to equipment, identify and resolve any new or unusual equipment issues and recommend solutions based on economic feasibility and technical effectiveness. Monitoring the repair of railcar fleet requires the integration, evaluation, and analysis of information from a variety of database applications and in compliance with American Association of Railroad (AAR) and Federal Railroad Agency (FRA) regulations and guidelines. Information processing requires the usage of custom spreadsheets, database applications, and unique data transmission/manipulation methods. Must have the ability to analyze and interpret AAR and FRA regulations and their impacts on the operation of the Alaska Railroad fleet.
Factor 3: Supervision and Control Incumbent directly and indirectly supervises up to 12 employees assigned to the Anchorage TOFC Department. This oversight may include both represented and non‑represented employees. In addition, incumbent may direct contractor’s efforts in the performance of services required by ARRC in areas of equipment repair. Incumbent monitors and provides necessary documentation relevant to employee performance as it applies to attendance and performance, in both safety and production areas. Incumbent works with union over grievances at the first level. Position requires supervision to be available during off‑duty hours for consultation/direction regarding work related issues. Position performs these duties without immediate area support supervision.
Factor 4: Communication Contacts are with subordinate employees and all levels of employees within own and other departments, managers, customers, safety and training consultants, and compliance officials. Contacts are for the purpose of advancing ARRC Mechanical Department preventative maintenance programs and TOFC operation to accomplish established production goals. Incumbent reports directly to the Director, Car & TOFC Operations.
Factor 5: Working Conditions Work is performed within an office, shop environment or outside work sites. This position calls for flexibility to work weekends, holidays, non‑standard work shifts, swing shifts, evenings and on‑call duty, as well as for the use of personal protective equipment including hard‑hat, safety glasses and steel‑toed boots. Incumbent must be available for call out at all times and be able to travel at short notice. While working at outlying points, outside work is sometimes required in extreme inclement weather conditions. May be exposed to hazardous conditions such as 80 mph winds, down to 60 below zero temperatures, up to 100‑degree temperatures, and faces hazards from chemicals that are used in the workplace. Noise hazards are faced daily. Hazardous footing is prevalent.
Education Requirements
High School diploma or GED
Work Experience
Five years of railroad equipment repair/maintenance or TOFC operations; five years of experience as a railroad supervisor may substitute for Mechanical department experience.
Minimum of two years of leadership experience.
Skill in operating a personal computer and a working knowledge of word processing and spreadsheet software, preferably Word and Excel.
Must have the ability to effectively communicate both orally and in writing, in addition to good records management skills.
Certification/License Requirements
Must possess a valid driver’s license.
Preferred Qualifications
Experience with budget development and monitoring.
Knowledge of ARRC write‑up procedures, working knowledge of 49 CFR parts 200 to 299 regulations.
Possession of a Commercial Driver’s License (Class A).
Applicant Profile Please include any required and desired qualifications in your applicant profile and/or resume. If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment and whether full‑ or part‑time. Your application will be closely reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant will not advance to the interview and selection phase of the recruitment.
Contact Information Alaska Railroad Human Resources Department
E‑Mail: arjobinfo@akrr.com
Phone: 907‑265‑2438
Mailing Address: P.O. Box 107500, Anchorage, AK 99510‑7500
Street Address: 327 West Ship Creek, Anchorage, AK
Fax Number: (907) 265‑2542
Alaska Railroad Corporation is an equal opportunity employer
Workplace Alaska Application Assistance Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1‑800‑587‑0430 (toll free) or (907) 465‑4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov. For applicant password assistance please visit https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
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