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Thompson Health

Quality Assurance Coordinator

Thompson Health, Centerfield, New York, United States

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The Quality Assurance Coordinator plays a vital role in ensuring patient care meets the highest standards of quality and compliance. The coordinator will collaborate with associates, leadership, executives, medical staff and the Quality and Safety Committee to achieve desired outcomes of the system quality improvement program.

Required Job Specific Competencies

Proficient with Quality processes and tools

Ability to educate and mentor staff regarding quality processes, tools, regulations

Data Analysis – ability to analyze data and trends to drive improvement

Ability to collaborate with cross-functional teams to drive and sustain excellent metrics that reflect exceptional quality and service

Ability to use various software systems and programs from EHR, Microsoft products, regulatory sites, incident reporting

Demonstrates understanding and ensures compliance with regulatory standards – DOH, TJC, CMS, FDA

Ability to review events, categorize harm and initiate QA follow up as appropriate

Assists with investigation and follow up of complaints and grievances as needed

Qualifications

Bachelor's degree in nursing, allied health, health management or related field

Preferred certification in healthcare quality/safety – CPHQ, CPPS, etc.

Preferred TeamSTEPPS certified or TeamSTEPPS certified trainer

Education

Bachelor's degree in nursing, allied health, health management or related field

Master’s Degree in Science or a field providing knowledge and background for required duties preferred

Experience

Minimum 3-5 years of experience in healthcare and quality improvement required

High level of proficiency with Microsoft products like Excel, Outlook, PowerPoint, Teams

Preferred previous medical chart reviews and interpretation of care standards

Preferred project management experience

Position Pay Range: $79,000-100,000/year

Starting Pay Range: based on experience

Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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