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UR Thompson Health

Quality Assurance Coordinator

UR Thompson Health, Centerfield, New York, United States

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Quality Assurance Coordinator

at

UR Thompson Health

Schedule:

Full time, days M-F

Overview:

The Quality Assurance Coordinator plays a vital role in ensuring patient care meets the highest standards of quality and compliance. The coordinator collaborates with associates, leadership, executives, medical staff, and the Quality and Safety Committee to achieve the desired outcomes of the system quality improvement program.

Job Specific Competencies

Proficient with quality processes and tools

Ability to educate and mentor staff regarding quality processes, tools, and regulations

Data analysis – ability to analyze data and trends to drive improvement

Ability to collaborate with cross‑functional teams to drive and sustain excellent metrics that reflect exceptional quality and service

Ability to use various software systems and programs from EHR, Microsoft products, regulatory sites, incident reporting

Demonstrates understanding and ensures compliance with regulatory standards – DOH, TJC, CMS, FDA

Ability to review events, categorize harm, and initiate QA follow‑up as appropriate

Assists with investigation and follow‑up of complaints and grievances as needed

Qualifications

Bachelor’s degree in nursing, allied health, health management or related field

Preferred certification in healthcare quality/safety – CPHQ, CPPS, etc.

Preferred TeamSTEPPS certification or TeamSTEPPS trainer certification

Education

Bachelor’s degree in nursing, allied health, health management or related field

Master’s degree in science or a field providing knowledge and background for required duties preferred

Experience

Minimum 3‑5 years of experience in healthcare and quality improvement required

High level of proficiency with Microsoft products like Excel, Outlook, PowerPoint, Teams

Preferred previous medical chart reviews and interpretation of care standards

Preferred project management experience

Pay Salary range: $79,000–$100,000 per year (starting pay based on experience)

EEO Statement Thompson Health is an EEO encouraging individuals with disabilities and veterans to apply.

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