Qualfon
Facility Compliance and Operations Specialist (SSRO)
Qualfon, Harlingen, Texas, United States, 78552
Overview
We are looking for an experienced
compliance security specialist
to be responsible for and monitor client data security within dedicated secure call center space as required by the specified client. This position will require excellent communication skills and a great attention to detail.
EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.
If you would like to fill out a Voluntary Self-Identification of Disability Form, please visit us at Qualfon.com/join-us - https://qualfon.com/join-us
Responsibilities
Work closely with the Program Administrator and Operations
Monitor behavior of individuals within the secure area
Respond to Security events, such as alarms or behavior contrary to Client or QSI requirements
Perform Client Reporting
Escalate Incidents when needed
Write up incident reports for security issues
Send monthly reports to client
Grant/Remove access requests to secured floor.
Enter all visitors to secured floor into Salesforce calendar
Complete all required tasks in Checklist, including but not limited to
Monitoring of Cameras
Fire Alarm and Smoke Detector testing
Password Maintenance
Visitor Process
Assure security awareness training for involved employees is conducted in accordance with client expectations
Maintain access logs, records and list of designated management with access rights to each
Enforce the Clean Desk and No Pens/No Paper requirements within the secure area
Qualifications
Highschool Diploma or equivalent
Minimum 1 year of experience
Efficient in Microsoft Suite
Must have knowledge in CCTV equipment and monitoring
Must have knowledge in Door Access System
Must have knowledge in Data Card system for ID Production and Adobe Photoshop
Must have knowledge in guard force management
Must have good communication skills
Must have knowledge in sending reports
#J-18808-Ljbffr
compliance security specialist
to be responsible for and monitor client data security within dedicated secure call center space as required by the specified client. This position will require excellent communication skills and a great attention to detail.
EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.
If you would like to fill out a Voluntary Self-Identification of Disability Form, please visit us at Qualfon.com/join-us - https://qualfon.com/join-us
Responsibilities
Work closely with the Program Administrator and Operations
Monitor behavior of individuals within the secure area
Respond to Security events, such as alarms or behavior contrary to Client or QSI requirements
Perform Client Reporting
Escalate Incidents when needed
Write up incident reports for security issues
Send monthly reports to client
Grant/Remove access requests to secured floor.
Enter all visitors to secured floor into Salesforce calendar
Complete all required tasks in Checklist, including but not limited to
Monitoring of Cameras
Fire Alarm and Smoke Detector testing
Password Maintenance
Visitor Process
Assure security awareness training for involved employees is conducted in accordance with client expectations
Maintain access logs, records and list of designated management with access rights to each
Enforce the Clean Desk and No Pens/No Paper requirements within the secure area
Qualifications
Highschool Diploma or equivalent
Minimum 1 year of experience
Efficient in Microsoft Suite
Must have knowledge in CCTV equipment and monitoring
Must have knowledge in Door Access System
Must have knowledge in Data Card system for ID Production and Adobe Photoshop
Must have knowledge in guard force management
Must have good communication skills
Must have knowledge in sending reports
#J-18808-Ljbffr