Forrest Solutions
Receptionist / Front Desk & Hospitality Coordinator
Location:
Atlanta
Employment Type:
Full-Time
Schedule:
Mon - Fri (8am - 5pm)
We are seeking a professional, detail-oriented Receptionist to serve as the first point of contact for guests, employees, and vendors. This role is essential in creating a welcoming environment while ensuring smooth front desk operations, hospitality services, and administrative support throughout the office.
Key Responsibilities Reception & Guest Services
Greet guests, employees, and vendors warmly and courteously, in person and by phone
Answer, screen, and direct calls and inquiries appropriately
Attend to guests’ personal belongings (coats, luggage) and offer beverages
Provide coffee and refreshments and escort guests to meetings as needed
Direct and escort guests and vendors throughout the building
Hospitality & Conference Support
Ensure reception, conference rooms, and break rooms are neat, clean, and well-stocked
Assist with conference room setup, catering delivery, and meeting breakdown
Support pantry restocking and catered meeting requests
Assist with concierge-style services such as reservations, car service, and travel coordination
Security & Building Operations
Maintain building security by following policies and procedures
Submit visitor requests and ID badge requests; issue visitor badges
Monitor security logbooks and serve as the main point of contact for building access
Generate and follow up on building work orders (maintenance, freight elevator bookings, etc.)
Maintain a safe reception area by complying with all procedures and regulations
Administrative & Clerical Support
Provide clerical support including scheduling, document production, copying, printing, and scanning
Assist with updating email and phone directory lists
Maintain organization of tech support materials for guest use
Coordinate messenger services when needed
Mail & Supplies
Process and sort USPS mail
Handle FedEx and courier package processing
Submit supply orders through approved vendors and stock supply areas
Additional Duties
Maintain telecommunication systems (house phones and consoles)
Assist with any other reasonable administrative or hospitality-related requests
Qualifications
Excellent interpersonal and communication skills
Professional demeanor with a strong customer-service mindset
Ability to multitask and remain organized in a fast-paced environment
Attention to detail and proactive problem-solving skills
Familiarity with office equipment and basic administrative tasks
Ability to work independently and as part of a team
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Seniority Level:
Associate
Job Function:
Customer Service and Administrative
Industries:
Staffing and Recruiting and Legal Services
#J-18808-Ljbffr
Atlanta
Employment Type:
Full-Time
Schedule:
Mon - Fri (8am - 5pm)
We are seeking a professional, detail-oriented Receptionist to serve as the first point of contact for guests, employees, and vendors. This role is essential in creating a welcoming environment while ensuring smooth front desk operations, hospitality services, and administrative support throughout the office.
Key Responsibilities Reception & Guest Services
Greet guests, employees, and vendors warmly and courteously, in person and by phone
Answer, screen, and direct calls and inquiries appropriately
Attend to guests’ personal belongings (coats, luggage) and offer beverages
Provide coffee and refreshments and escort guests to meetings as needed
Direct and escort guests and vendors throughout the building
Hospitality & Conference Support
Ensure reception, conference rooms, and break rooms are neat, clean, and well-stocked
Assist with conference room setup, catering delivery, and meeting breakdown
Support pantry restocking and catered meeting requests
Assist with concierge-style services such as reservations, car service, and travel coordination
Security & Building Operations
Maintain building security by following policies and procedures
Submit visitor requests and ID badge requests; issue visitor badges
Monitor security logbooks and serve as the main point of contact for building access
Generate and follow up on building work orders (maintenance, freight elevator bookings, etc.)
Maintain a safe reception area by complying with all procedures and regulations
Administrative & Clerical Support
Provide clerical support including scheduling, document production, copying, printing, and scanning
Assist with updating email and phone directory lists
Maintain organization of tech support materials for guest use
Coordinate messenger services when needed
Mail & Supplies
Process and sort USPS mail
Handle FedEx and courier package processing
Submit supply orders through approved vendors and stock supply areas
Additional Duties
Maintain telecommunication systems (house phones and consoles)
Assist with any other reasonable administrative or hospitality-related requests
Qualifications
Excellent interpersonal and communication skills
Professional demeanor with a strong customer-service mindset
Ability to multitask and remain organized in a fast-paced environment
Attention to detail and proactive problem-solving skills
Familiarity with office equipment and basic administrative tasks
Ability to work independently and as part of a team
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Seniority Level:
Associate
Job Function:
Customer Service and Administrative
Industries:
Staffing and Recruiting and Legal Services
#J-18808-Ljbffr