Senior Service Desk Tech III: Incident Resolution

A leading tech company in Herndon, Virginia, is seeking a Service Desk Technician III to provide advanced IT support and lead process improvements. This role involves mentoring junior staff and resolving complex technical issues, ensuring system reliability. Candidates should have a Bachelor’s degree in IT or Computer Science, 5-7 years of experience, and ITIL certification. The position offers competitive salary ranging from $31 to $44 per hour, with comprehensive benefits including medical, dental, and 401K. #J-18808-Ljbffr