Hotel Valencia Riverwalk
Lobby Porter / Public Areas
Hotel Valencia Riverwalk, San Antonio, Texas, United States, 78208
Hotel Valencia Riverwalk is located in downtown San Antonio, TX and is a pillar of the community. Our hotel is unique to the city, and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, our collection of hotels are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.
Job Summary Responsible for the cleaning, sanitation and upkeep of the lobby and other hotel public areas.
Shift Requirements
Looking for flexibility with morning or evening shifts.
Responsibilities
Clean and maintain lobby area and other public areas
Contribute positively to the team within the department
Prepare for any/all guest requests
Participate in on-going training
Comply with Valencia Hotel Group (and its affiliates) standards and regulations to encourage safe and efficient hotel operations.
Maintain regular attendance in compliance with Valencia Hotel Group (and its affiliates) standards as required by scheduling which will vary dependent upon the hotels needs
Complete other duties as assigned by Supervisor (which may include other facets of housekeeping to include room attendant duties, laundry, houseperson duties, etc.)
Immediately responds to any potentially dangerous conditions such as wet floors
Maintain communication with team members to ensure assigned tasks/ requests are completed in a timely manner.
Handle guest issues and special requests to best of ability to ensure guest satisfaction.
Ensure guest preferences are completed as requested.
Verify assignments have been completed before the end of the shift
Responsible for maintaining hotel equipment ensuring to wash and clean equipment as needed to ensure it is kept in proper working conditions (such as vacuums)
Be extremely courteous to all customers and fellow employees
Ability to follow safety guidelines.
Must possess knowledge of chemical mixtures and read labels.
Ability to overcome unexpected obstacles through resourceful means.
Supportive Functions In addition to performing the essential, basic, and other functions, this position may require the associate to perform a combination of the following functions:
Cleaning of guest rooms
Delivery of guest room amenities
Qualifications
Housekeeping or Customer Serviceexperience preferred
Communicates effectively with others
Works productively with a team
Effective multitasking skills
Composure and patience under pressure
Previous experience in housekeeping department in hotel or related service industry preferred
Contributes to team results.
Ability to overcome unexpected obstacles through resourceful means.
High school or equivalent education required.
Benefits
Medical, Dental, Life insurance
Paid Time Off
Paid Community Service Days
Click here to learn more
Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer
Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.
Newsweek’s
list of America’s Greatest Workplaces in these categories:
America’s Greatest Workplaces for Women 2024
America’s Greatest Workplaces for Job Starters 2024
Source: Hospitality Online
#J-18808-Ljbffr
Job Summary Responsible for the cleaning, sanitation and upkeep of the lobby and other hotel public areas.
Shift Requirements
Looking for flexibility with morning or evening shifts.
Responsibilities
Clean and maintain lobby area and other public areas
Contribute positively to the team within the department
Prepare for any/all guest requests
Participate in on-going training
Comply with Valencia Hotel Group (and its affiliates) standards and regulations to encourage safe and efficient hotel operations.
Maintain regular attendance in compliance with Valencia Hotel Group (and its affiliates) standards as required by scheduling which will vary dependent upon the hotels needs
Complete other duties as assigned by Supervisor (which may include other facets of housekeeping to include room attendant duties, laundry, houseperson duties, etc.)
Immediately responds to any potentially dangerous conditions such as wet floors
Maintain communication with team members to ensure assigned tasks/ requests are completed in a timely manner.
Handle guest issues and special requests to best of ability to ensure guest satisfaction.
Ensure guest preferences are completed as requested.
Verify assignments have been completed before the end of the shift
Responsible for maintaining hotel equipment ensuring to wash and clean equipment as needed to ensure it is kept in proper working conditions (such as vacuums)
Be extremely courteous to all customers and fellow employees
Ability to follow safety guidelines.
Must possess knowledge of chemical mixtures and read labels.
Ability to overcome unexpected obstacles through resourceful means.
Supportive Functions In addition to performing the essential, basic, and other functions, this position may require the associate to perform a combination of the following functions:
Cleaning of guest rooms
Delivery of guest room amenities
Qualifications
Housekeeping or Customer Serviceexperience preferred
Communicates effectively with others
Works productively with a team
Effective multitasking skills
Composure and patience under pressure
Previous experience in housekeeping department in hotel or related service industry preferred
Contributes to team results.
Ability to overcome unexpected obstacles through resourceful means.
High school or equivalent education required.
Benefits
Medical, Dental, Life insurance
Paid Time Off
Paid Community Service Days
Click here to learn more
Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer
Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.
Newsweek’s
list of America’s Greatest Workplaces in these categories:
America’s Greatest Workplaces for Women 2024
America’s Greatest Workplaces for Job Starters 2024
Source: Hospitality Online
#J-18808-Ljbffr