Empower Federal Credit Union in
Fraud Systems & Data Analyst
Empower Federal Credit Union in, Syracuse, New York, United States
1 Member Way, 1 Member Way, Syracuse, New York, United States of America
Job Description Posted Monday, January 5, 2026 at 9:15 PM | Expires Thursday, February 5, 2026 at 12:57 AM
Role The Fraud System & Data Analyst's primary role is to drive strategic insights and data-driven solutions to optimize fraud risk management, enhance profitability, forecast losses, and improve operational efficiency across consumer and business products. This role demands a strong blend of analytical insight and cross-functional expertise, empowering the analyst to lead process enhancements and major initiatives independently. Responsibilities include developing fraud detection models, refining rule-based systems, and leveraging large datasets to uncover emerging fraud trends. The analyst will also support real-time monitoring, automate reporting, and contribute to system enhancements that improve decision accuracy and reduce operational friction. Collaboration with key stakeholders across Risk, Compliance, Operations and business units is essential to align fraud strategies with broader organizational goals.
Location: Our headquarters are based in Syracuse, NY. We work in a Hybrid Model requiring a minimum of 5 days in office per month.
Essential Functions & Responsibilities 40% Data Analysis & Monitoring Performs complex analysis of financial data, fraud trends and portfolio performance to understand product performance and improve fraud risk, profitability, performance, compliance with laws and regulations, and operational performance.
Develop and manage Key Risk Indicators and Key Performance Indicators for fraud performance against products and channels.
Oversee Operations metrics for risk and performance ensuring accuracy and timeliness.
Identifies trends based on metrics and portfolio performance and reports them to management.
Supports execution of large-scale projects, or new project integrations, by conducting advanced reporting and drawing analytics-based insights.
Leverage insights from data & analytics, industry forums, and channel partners to identify and drive new ideas on improving member experience, operational efficiency, and reducing fraud risk.
Operate and maintain fraud detection software, data mining tools, machine learning platforms, and transaction monitoring systems to effectively identify and prevent fraud.
Develop and implement new processes and solutions to enhance fraud prevention systems and mitigate future risks.
Collaborate with team to discuss new and emerging fraud trends
Conduct root cause analysis to identify vulnerabilities and recommend improvements
20% Reporting & Communication Partners across organization lines including Operations, Lending, Technology, Risk & Compliance in the development of risk and performance strategy.
Translate complex findings into clear, actionable recommendations for key stakeholders.
Develop compelling vision and data driven business cases for transformation initiatives.
10% Perform all other duties as assigned Including but not limited to department administrative responsibilities.
Maintain up-to-date knowledge of trends and developments in fraud detection.
Extended work hours may be required.
Performance Measurements See Dayforce (HRIS) for performance goals upon hire & annually.
Knowledge and Skills
Minimum of 3 years' experience in analytics and managing risk.
Experience with U.S. banking laws and regulations applicable to a federal credit union and its applications to ensuring the safety and soundness of Credit Union staff and member assets.
Knowledge of automated fraud monitoring, investigative case management or related financial services industry fraud monitoring tools and applications.
Knowledge and general understanding of principal financial institution regulations.
CFE or equivalent certification preferred.
Education Bachelor's degree in quantitative field or equivalent work experience required.
Interpersonal Skills Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills
Team player with strong organizational, communication, analytical and PC skills.
Ability to research/analyze data and recognize/evaluate patterns of member activity.
Self-starter with exceptional attention to detail.
Experience conducting fundamental analysis to understand and quantify financial drivers.
Strong strategic thinking and problem-solving skills (ability to frame a complex problem, evaluate options, and develop a plan to address).
Track record of being able to break complex problems down and develop a clear strategy / action plan.
Ability to identify high value opportunities.
Experience influencing organizations and senior leadership to act on identified opportunities.
Strong communication skills/ability to explain nuanced topics at right approach and level of detail to influence an audience.
Proven track record of working across organizational lines to successfully drive projects from idea to execution.
Knowledge of government/regulatory statutes as they relate to financial services and fraud.
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to sit for long periods at a time, use hands to finger, handle, or feel, and talk or hear. The employee is occasionally required to walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
#J-18808-Ljbffr
Job Description Posted Monday, January 5, 2026 at 9:15 PM | Expires Thursday, February 5, 2026 at 12:57 AM
Role The Fraud System & Data Analyst's primary role is to drive strategic insights and data-driven solutions to optimize fraud risk management, enhance profitability, forecast losses, and improve operational efficiency across consumer and business products. This role demands a strong blend of analytical insight and cross-functional expertise, empowering the analyst to lead process enhancements and major initiatives independently. Responsibilities include developing fraud detection models, refining rule-based systems, and leveraging large datasets to uncover emerging fraud trends. The analyst will also support real-time monitoring, automate reporting, and contribute to system enhancements that improve decision accuracy and reduce operational friction. Collaboration with key stakeholders across Risk, Compliance, Operations and business units is essential to align fraud strategies with broader organizational goals.
Location: Our headquarters are based in Syracuse, NY. We work in a Hybrid Model requiring a minimum of 5 days in office per month.
Essential Functions & Responsibilities 40% Data Analysis & Monitoring Performs complex analysis of financial data, fraud trends and portfolio performance to understand product performance and improve fraud risk, profitability, performance, compliance with laws and regulations, and operational performance.
Develop and manage Key Risk Indicators and Key Performance Indicators for fraud performance against products and channels.
Oversee Operations metrics for risk and performance ensuring accuracy and timeliness.
Identifies trends based on metrics and portfolio performance and reports them to management.
Supports execution of large-scale projects, or new project integrations, by conducting advanced reporting and drawing analytics-based insights.
Leverage insights from data & analytics, industry forums, and channel partners to identify and drive new ideas on improving member experience, operational efficiency, and reducing fraud risk.
Operate and maintain fraud detection software, data mining tools, machine learning platforms, and transaction monitoring systems to effectively identify and prevent fraud.
Develop and implement new processes and solutions to enhance fraud prevention systems and mitigate future risks.
Collaborate with team to discuss new and emerging fraud trends
Conduct root cause analysis to identify vulnerabilities and recommend improvements
20% Reporting & Communication Partners across organization lines including Operations, Lending, Technology, Risk & Compliance in the development of risk and performance strategy.
Translate complex findings into clear, actionable recommendations for key stakeholders.
Develop compelling vision and data driven business cases for transformation initiatives.
10% Perform all other duties as assigned Including but not limited to department administrative responsibilities.
Maintain up-to-date knowledge of trends and developments in fraud detection.
Extended work hours may be required.
Performance Measurements See Dayforce (HRIS) for performance goals upon hire & annually.
Knowledge and Skills
Minimum of 3 years' experience in analytics and managing risk.
Experience with U.S. banking laws and regulations applicable to a federal credit union and its applications to ensuring the safety and soundness of Credit Union staff and member assets.
Knowledge of automated fraud monitoring, investigative case management or related financial services industry fraud monitoring tools and applications.
Knowledge and general understanding of principal financial institution regulations.
CFE or equivalent certification preferred.
Education Bachelor's degree in quantitative field or equivalent work experience required.
Interpersonal Skills Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills
Team player with strong organizational, communication, analytical and PC skills.
Ability to research/analyze data and recognize/evaluate patterns of member activity.
Self-starter with exceptional attention to detail.
Experience conducting fundamental analysis to understand and quantify financial drivers.
Strong strategic thinking and problem-solving skills (ability to frame a complex problem, evaluate options, and develop a plan to address).
Track record of being able to break complex problems down and develop a clear strategy / action plan.
Ability to identify high value opportunities.
Experience influencing organizations and senior leadership to act on identified opportunities.
Strong communication skills/ability to explain nuanced topics at right approach and level of detail to influence an audience.
Proven track record of working across organizational lines to successfully drive projects from idea to execution.
Knowledge of government/regulatory statutes as they relate to financial services and fraud.
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to sit for long periods at a time, use hands to finger, handle, or feel, and talk or hear. The employee is occasionally required to walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
#J-18808-Ljbffr