SelectQuote, Inc.
Company Overview
More than 35 years ago, SelectQuote was founded on one core promise:
to help our customers protect the people they value most.
We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs.
But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched.
About the Role The Operations Analyst II is responsible for developing and delivering analytical findings creating and maintaining multiple reports and working with a variety of stakeholders to identify areas of advancement on topics ranging from data infrastructure to business strategy decisions.
Supervisory Responsibilities This position has no direct supervisory responsibilities.
Essential Duties and Responsibilities
Develop and maintain performance metrics reporting for the sales and customer service support teams
Prepare quantitative analysis using Microsoft Excel SQL and other analytic & visualization tools to develop meaningful insights of various program performance
Provide forward‑looking and historical analysis for strategic initiatives through modeling and sensitivity tool usage
Produce clear and concise presentations regarding projects and other assigned tasks
Provide ad hoc analytical support to various teams throughout the business
Create reporting for key performance indicators monitor results and provide analysis of results to company stakeholders
Define benchmarks for success within the division using historical analysis
Collaborate with department leaders to build analyze and defend strategy and business cases for new initiatives workflow enhancements technological enhancements etc.
Translate high level business problems into meaningful analysis and provide recommendations to stakeholders
Complete assigned tasks quickly and with a sense of urgency
Develop expert knowledge of business processes data generated within each process and flow of data within the database
Skills/Abilities
Strong proficiency with Microsoft Office suite especially Excel and PowerPoint
Strong proficiency with Microsoft SQL Server Management Studio
Excellent oral and written communication skills especially relating to presentation development
High level of self‑motivation; ability to accomplish goals independently
Strong organizational and time management skills
Analytical and detail‑oriented mindset; a high degree of accuracy is required in all functions
Ability to explain complex concepts and data to key stakeholders ignored to assist in decision making
High level of curiosity and problem‑solving aptitude
Resourcefulness and ability to push through ambiguity and find answers independently
Vocal and Consistent contributor of ideas to help solve problems and generate solutions
Team player; must be able to contribute to the team and rely on others to achieve objectives
Education and Experience
Bachelor’s degree required preferably in Finance, Economics, Mathematics, Business Analytics or related field
Minimum of 2 years experience in analyst role (finance operations business or equivalent) required
Experience working with technical applications and programming languages like PowerBI, Tableau, Python R etc. highly preferred
Physical Requirements
Work is performed indoors with potential for exposure to safety and health hazards related to office work. Could periodically travel to other office and operational sites. The noise level in the work environment is usually moderate.
Prolonged periods of sitting at a desk and working on a computer.
SelectQuote Core Values S ervice: We create positive customer experiences.
E ntrepreneurship: We create innovate & take risks.
L eadership: We build & invest in high‑performing teams.
E mpowerment: We embrace a changing environment.
C ourage: We challenge the status quo & drive continuous improvement.
T eamwork: We help support & celebrate each other.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required.
#J-18808-Ljbffr
to help our customers protect the people they value most.
We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs.
But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched.
About the Role The Operations Analyst II is responsible for developing and delivering analytical findings creating and maintaining multiple reports and working with a variety of stakeholders to identify areas of advancement on topics ranging from data infrastructure to business strategy decisions.
Supervisory Responsibilities This position has no direct supervisory responsibilities.
Essential Duties and Responsibilities
Develop and maintain performance metrics reporting for the sales and customer service support teams
Prepare quantitative analysis using Microsoft Excel SQL and other analytic & visualization tools to develop meaningful insights of various program performance
Provide forward‑looking and historical analysis for strategic initiatives through modeling and sensitivity tool usage
Produce clear and concise presentations regarding projects and other assigned tasks
Provide ad hoc analytical support to various teams throughout the business
Create reporting for key performance indicators monitor results and provide analysis of results to company stakeholders
Define benchmarks for success within the division using historical analysis
Collaborate with department leaders to build analyze and defend strategy and business cases for new initiatives workflow enhancements technological enhancements etc.
Translate high level business problems into meaningful analysis and provide recommendations to stakeholders
Complete assigned tasks quickly and with a sense of urgency
Develop expert knowledge of business processes data generated within each process and flow of data within the database
Skills/Abilities
Strong proficiency with Microsoft Office suite especially Excel and PowerPoint
Strong proficiency with Microsoft SQL Server Management Studio
Excellent oral and written communication skills especially relating to presentation development
High level of self‑motivation; ability to accomplish goals independently
Strong organizational and time management skills
Analytical and detail‑oriented mindset; a high degree of accuracy is required in all functions
Ability to explain complex concepts and data to key stakeholders ignored to assist in decision making
High level of curiosity and problem‑solving aptitude
Resourcefulness and ability to push through ambiguity and find answers independently
Vocal and Consistent contributor of ideas to help solve problems and generate solutions
Team player; must be able to contribute to the team and rely on others to achieve objectives
Education and Experience
Bachelor’s degree required preferably in Finance, Economics, Mathematics, Business Analytics or related field
Minimum of 2 years experience in analyst role (finance operations business or equivalent) required
Experience working with technical applications and programming languages like PowerBI, Tableau, Python R etc. highly preferred
Physical Requirements
Work is performed indoors with potential for exposure to safety and health hazards related to office work. Could periodically travel to other office and operational sites. The noise level in the work environment is usually moderate.
Prolonged periods of sitting at a desk and working on a computer.
SelectQuote Core Values S ervice: We create positive customer experiences.
E ntrepreneurship: We create innovate & take risks.
L eadership: We build & invest in high‑performing teams.
E mpowerment: We embrace a changing environment.
C ourage: We challenge the status quo & drive continuous improvement.
T eamwork: We help support & celebrate each other.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required.
#J-18808-Ljbffr