High-Volume IT Help Desk Specialist (Hybrid/Remote)

A healthcare organization is seeking an IT Technical Support Specialist to join their IT help desk support team. This hybrid position primarily involves providing remote technical support for hardware and software issues through inbound calls. The candidate should have experience in a call center and strong troubleshooting skills. Customer service orientation and effective communication are necessary. The role includes documenting activities and escalating complex issues as needed, with a focus on high-volume call handling. #J-18808-Ljbffr