TEKsystems
Responsibilities
Advanced knowledge of managing workstation, laptops and handheld tablet devices.
This position will be 100% onsite supporting a station at an international hub of over 200 users (high profile site).
Experience as a PC Technician/Desktop Support Specialist preferred with in-depth knowledge of hardware/software installation, configuration, troubleshooting and resolving Windows Desktop related issues.
Experience with the following technologies is a plus: installing Windows system images, AD, HP and Dell hardware platforms, service desk software, and remote control utilities.
Ticketing Tool Required (preference ServiceNow; their system is GSN).
Soft skills: Will be working with all levels of the organization including C-Suite Level (Vice presidents, President, CIO) and all the way down to our lowest level associates.
Active Directory: Able to make changes to profiles, security settings, etc.
Must be able to work independently to complete end-user requests, troubleshoot problems and escalate unresolved technical problems to the proper level.
Candidate should have experience that includes meeting or exceeding SLA's and working in a team environment to complete tasks. Knowledge of service desk, call escalation, metrics reporting, and working with technical staff preferred. Candidate must maintain a high standard of customer service and satisfaction.
Skills
Desktop
Troubleshooting
Support
Imaging
Active Directory
Windows 10
PowerShell scripting
ServiceNow
Requirements
High-school diploma and 3 years IT experience preferred.
Technical certifications preferred – CompTIA A+.
Strong written and communication skills as well as the ability to maintain a regular and predictable attendance are necessary.
This position may require bending, lifting, and/or pulling. Technicians will require the ability to lift up to 30lbs (Printers, Monitors and General hardware) and perform other duties related to technical support as assigned.
Experience Level Intermediate Level
Job Type & Location This is a Contract position based out of Columbia, SC.
Pay and Benefits The pay range for this position is $25.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully onsite position in Columbia, SC.
Application Deadline This position is anticipated to close on Jan 9, 2026.
Equal Opportunity Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Advanced knowledge of managing workstation, laptops and handheld tablet devices.
This position will be 100% onsite supporting a station at an international hub of over 200 users (high profile site).
Experience as a PC Technician/Desktop Support Specialist preferred with in-depth knowledge of hardware/software installation, configuration, troubleshooting and resolving Windows Desktop related issues.
Experience with the following technologies is a plus: installing Windows system images, AD, HP and Dell hardware platforms, service desk software, and remote control utilities.
Ticketing Tool Required (preference ServiceNow; their system is GSN).
Soft skills: Will be working with all levels of the organization including C-Suite Level (Vice presidents, President, CIO) and all the way down to our lowest level associates.
Active Directory: Able to make changes to profiles, security settings, etc.
Must be able to work independently to complete end-user requests, troubleshoot problems and escalate unresolved technical problems to the proper level.
Candidate should have experience that includes meeting or exceeding SLA's and working in a team environment to complete tasks. Knowledge of service desk, call escalation, metrics reporting, and working with technical staff preferred. Candidate must maintain a high standard of customer service and satisfaction.
Skills
Desktop
Troubleshooting
Support
Imaging
Active Directory
Windows 10
PowerShell scripting
ServiceNow
Requirements
High-school diploma and 3 years IT experience preferred.
Technical certifications preferred – CompTIA A+.
Strong written and communication skills as well as the ability to maintain a regular and predictable attendance are necessary.
This position may require bending, lifting, and/or pulling. Technicians will require the ability to lift up to 30lbs (Printers, Monitors and General hardware) and perform other duties related to technical support as assigned.
Experience Level Intermediate Level
Job Type & Location This is a Contract position based out of Columbia, SC.
Pay and Benefits The pay range for this position is $25.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully onsite position in Columbia, SC.
Application Deadline This position is anticipated to close on Jan 9, 2026.
Equal Opportunity Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr