Williamson County
Reporting directly to a Sheriff’s Lieutenant, responsible for performing complex clerical duties in accordance with the laws, regulations and policies governing the Crisis Intervention Team (CIT) and the Hostage Negotiations Team. Coordinates various mental health providers, treatment providers and local hospitals. Assists with research, documentation, and training preparation.
Coordinates dispatch/prioritize mental health calls/emergencies to mental health officers and/or patrol received through the main CIT phone number, including communication with 911 operators
Coordinates the transportation process of inmates with a jail detainer hold to/from hospitals and alcohol treatment programs
Oversees the process of releasing a jail detainer hold when charges are dropped on an inmate in a psychiatric facility, including contact with courts, jail, and facility staff
Maintains up-to-date information on officer's locations and disposition of the calls using the Computer-aided Dispatch (CAD) monitor
Maintains up-to-date paging system used to notify officers in urgent/emergency situations
Schedules meetings and attends all CIT meetings
Develops and compiles statistical information for the Sheriff and the Commissioner's Court
Requests work orders for maintenance and repairs of the building
Gathers information and assist Instructors with training class materials
Performs data entry and records maintenance
Composes letters, memorandums, and other documents for the Unit
Create forms and flyers, compiles drug manuals, maps/direction manuals
Research psychiatric drugs and medical conditions
Manages special projects as assigned for the Unit, Sheriff, or Commissioner's Court
Conducts research and disseminates information to officers for client referrals from CIT
Provides notary public services and maintain accurate records of all notarizations
Prepares and provides budget information; assess unit needs and compiles into yearly budget
Maintains office supplies and furniture to include securing price quotes from contractors/suppliers; enters all purchase requisitions for unit and processes all invoices for payment
Communicates with Williamson County court personnel to schedule officers to execute Orders of Protective Custody, Writs of Commitment, and Psychoactive Medication Orders
Receive and verify hospital invoices to process for payment by Accounts Payable
Trains new administrative staff
Assists "walk-in" clients that are inquiring about mental health services or social service referrals
Attends all trainings and meetings as necessary
Performs special duties as assigned
ORGANIZATION RELATIONSHIPS
Reports directly to – Sheriff’s Lieutenant
Direct Reports – No
PHYSICAL DEMANDS
Position involves prolonged sitting at a workstation, reaching, walking, twisting, bending, repetitive motions, and standing
Position involves occasional lifting and carrying of up to fifty (50) pounds and exertion of up to twenty-five (25) pounds of force to move objects
ENVIRONMENTAL FACTORS
Work is primarily indoors in an air‑conditioned environment
Regular travel between work sites as required
IRREGULAR HOURS
Work outside of the normal office hours (Monday‑Friday 8 a.m. to 5 p.m.) may be required
Requires flexibility to work weekends, evenings, and/or weekend hours
May be deemed essential personnel in the event of an emergency
Regular attendance is required
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.
High School Diploma or equivalent
Three (3) years of related office coordination or administrative experience, with demonstrated ability to manage scheduling, documentation, and coordination in a fast‑paced environment
LICENSES AND CERTIFICATIONS Required within thirty (30) days of employment
Valid Texas driver’s license
Criminal Justice Information Systems (CJIS) User Certification
Required within thirty (30) days of employment
Notary Public
Required within one (1) year of employment
Federal Emergency Management Agency (FEMA)
ICS 100, 200, 700 Certification
PREFERRED QUALIFICATIONS
Associate degree in criminal justice or related field
Five (5) years of related office coordination or administrative experience, preferably supporting multidisciplinary or crisis response teams, with demonstrated ability to manage scheduling, documentation, and coordination in a fast‑paced environment
Two (2) years of experience working with Mental Health Providers within Williamson County
EMPLOYMENT TESTING
Criminal background check: Yes
Motor Vehicle Record check: Yes
Drug screening: Yes
Physical exam: No
Psychological exam: No
Additional: N/A
A Williamson County online application (resumes alone are not sufficient) must be received before the position is closed. Positions are open until filled, subject to close at any time after five (5) calendar days. The Human Resources Department is located at 100 Wilco Way, Georgetown, TX 78626. Phone (512) 943‑1533 or visit our website at www.wilcotx.gov/469/Human-Resources.
Williamson County is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.
TOBACCO FREE WORKPLACE POLICY Williamson County is a tobacco free workplace. The use of tobacco products (e.g., cigarettes, cigars, pipes, snuff, chew, etc.) and Electronic Nicotine Delivery Systems (ENDS) (e.g., vapor, e‑cigarettes, etc.) is prohibited on all Williamson County premises. Employees who violate this policy are subject to appropriate disciplinary action up to and including termination of employment.
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Coordinates dispatch/prioritize mental health calls/emergencies to mental health officers and/or patrol received through the main CIT phone number, including communication with 911 operators
Coordinates the transportation process of inmates with a jail detainer hold to/from hospitals and alcohol treatment programs
Oversees the process of releasing a jail detainer hold when charges are dropped on an inmate in a psychiatric facility, including contact with courts, jail, and facility staff
Maintains up-to-date information on officer's locations and disposition of the calls using the Computer-aided Dispatch (CAD) monitor
Maintains up-to-date paging system used to notify officers in urgent/emergency situations
Schedules meetings and attends all CIT meetings
Develops and compiles statistical information for the Sheriff and the Commissioner's Court
Requests work orders for maintenance and repairs of the building
Gathers information and assist Instructors with training class materials
Performs data entry and records maintenance
Composes letters, memorandums, and other documents for the Unit
Create forms and flyers, compiles drug manuals, maps/direction manuals
Research psychiatric drugs and medical conditions
Manages special projects as assigned for the Unit, Sheriff, or Commissioner's Court
Conducts research and disseminates information to officers for client referrals from CIT
Provides notary public services and maintain accurate records of all notarizations
Prepares and provides budget information; assess unit needs and compiles into yearly budget
Maintains office supplies and furniture to include securing price quotes from contractors/suppliers; enters all purchase requisitions for unit and processes all invoices for payment
Communicates with Williamson County court personnel to schedule officers to execute Orders of Protective Custody, Writs of Commitment, and Psychoactive Medication Orders
Receive and verify hospital invoices to process for payment by Accounts Payable
Trains new administrative staff
Assists "walk-in" clients that are inquiring about mental health services or social service referrals
Attends all trainings and meetings as necessary
Performs special duties as assigned
ORGANIZATION RELATIONSHIPS
Reports directly to – Sheriff’s Lieutenant
Direct Reports – No
PHYSICAL DEMANDS
Position involves prolonged sitting at a workstation, reaching, walking, twisting, bending, repetitive motions, and standing
Position involves occasional lifting and carrying of up to fifty (50) pounds and exertion of up to twenty-five (25) pounds of force to move objects
ENVIRONMENTAL FACTORS
Work is primarily indoors in an air‑conditioned environment
Regular travel between work sites as required
IRREGULAR HOURS
Work outside of the normal office hours (Monday‑Friday 8 a.m. to 5 p.m.) may be required
Requires flexibility to work weekends, evenings, and/or weekend hours
May be deemed essential personnel in the event of an emergency
Regular attendance is required
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.
High School Diploma or equivalent
Three (3) years of related office coordination or administrative experience, with demonstrated ability to manage scheduling, documentation, and coordination in a fast‑paced environment
LICENSES AND CERTIFICATIONS Required within thirty (30) days of employment
Valid Texas driver’s license
Criminal Justice Information Systems (CJIS) User Certification
Required within thirty (30) days of employment
Notary Public
Required within one (1) year of employment
Federal Emergency Management Agency (FEMA)
ICS 100, 200, 700 Certification
PREFERRED QUALIFICATIONS
Associate degree in criminal justice or related field
Five (5) years of related office coordination or administrative experience, preferably supporting multidisciplinary or crisis response teams, with demonstrated ability to manage scheduling, documentation, and coordination in a fast‑paced environment
Two (2) years of experience working with Mental Health Providers within Williamson County
EMPLOYMENT TESTING
Criminal background check: Yes
Motor Vehicle Record check: Yes
Drug screening: Yes
Physical exam: No
Psychological exam: No
Additional: N/A
A Williamson County online application (resumes alone are not sufficient) must be received before the position is closed. Positions are open until filled, subject to close at any time after five (5) calendar days. The Human Resources Department is located at 100 Wilco Way, Georgetown, TX 78626. Phone (512) 943‑1533 or visit our website at www.wilcotx.gov/469/Human-Resources.
Williamson County is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.
TOBACCO FREE WORKPLACE POLICY Williamson County is a tobacco free workplace. The use of tobacco products (e.g., cigarettes, cigars, pipes, snuff, chew, etc.) and Electronic Nicotine Delivery Systems (ENDS) (e.g., vapor, e‑cigarettes, etc.) is prohibited on all Williamson County premises. Employees who violate this policy are subject to appropriate disciplinary action up to and including termination of employment.
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