Piper Companies
Technical Support Engineer II
Piper Companies, Morrisville, North Carolina, United States, 27560
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Technical Support Engineer II
role at
Piper Companies .
Piper Companies is seeking a full-time Technical Support Engineer for a data security company located in Morrisville, NC. The Technical Support Engineer will work alongside the technical support team while proactively supporting customer needs. The Technical Support Engineer will need to sit on-site 2 days a week in Morrisville, NC.
Responsibilities
Analyzing technical issues from various sources.
Building rapport with customers by responding promptly and addressing their needs.
Ability to work with and handle a technical support team.
Building out active directory forests and trees.
Qualifications
2+ years in customer technical troubleshooting and supporting SQL queries.
Strong proficiency Microsoft Active Directory, Microsoft 365, and Outlook.
Extensive experience in active directory specifically in forest and trees.
Preferred experience in Cloud, AWS, GCP, Azure.
Morrisville, NC hybrid 2 days on-site.
Compensation and Benefits
Salary: $80,000-85,000 annually
Benefits: Medical, Dental, Vision, 401(k), PTO, holidays, sick leave as required by law.
This job opens for applications on 1/5/2026. Applications for this job will be accepted for at least 30 days from the posting date.
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Technical Support Engineer II
role at
Piper Companies .
Piper Companies is seeking a full-time Technical Support Engineer for a data security company located in Morrisville, NC. The Technical Support Engineer will work alongside the technical support team while proactively supporting customer needs. The Technical Support Engineer will need to sit on-site 2 days a week in Morrisville, NC.
Responsibilities
Analyzing technical issues from various sources.
Building rapport with customers by responding promptly and addressing their needs.
Ability to work with and handle a technical support team.
Building out active directory forests and trees.
Qualifications
2+ years in customer technical troubleshooting and supporting SQL queries.
Strong proficiency Microsoft Active Directory, Microsoft 365, and Outlook.
Extensive experience in active directory specifically in forest and trees.
Preferred experience in Cloud, AWS, GCP, Azure.
Morrisville, NC hybrid 2 days on-site.
Compensation and Benefits
Salary: $80,000-85,000 annually
Benefits: Medical, Dental, Vision, 401(k), PTO, holidays, sick leave as required by law.
This job opens for applications on 1/5/2026. Applications for this job will be accepted for at least 30 days from the posting date.
#J-18808-Ljbffr