Logo
Matrix-International Financial Services

Desktop Support Technician IT operation · Full-time · Intermediate

Matrix-International Financial Services, Morrisville, North Carolina, United States, 27560

Save Job

## Desktop Support TechnicianUSA · Full-time · Intermediate#### About The Position**Desktop Support Technician****Employment Type:** Full-Time, Hybrid**Location:** Morrisville, North Carolina (3 days onsite) + Remote (2 days)**Overview:****We are seeking a skilled Desktop Support Technician to provide both in-person and remote technical support to end users. This hybrid role combines hands-on troubleshooting with remote assistance via inbound calls.****Responsibilities:*** Provide onsite desktop support 3 days per week in Morrisville, NC* Deliver remote support 2 days per week via inbound phone calls* Perform basic break/fix services for end users* Handle email, Azure, and identity administration tasks, including password resets* Occasionally complete tasks outside standard working hours**Requirements:*** Minimum 2 years of desktop support experience* Strong communication and problem-solving skills* Familiarity with Microsoft environments including Azure and identity management#### Requirements**Q** #J-18808-Ljbffr