Hyatt Regency
Assistant Room Operations Manager - Front Office
Hyatt Regency, Portland, Oregon, United States, 97204
Assistant Room Operations Manager - Front Office
Join us as an Assistant Rooms Operations Manager to help the Hyatt Regency Portland at the Oregon Convention Center deliver exceptional guest experiences.
Responsibilities
Supports and manages the Operations departments while working closely with department managers and directors and other hotel divisions.
Supervise, empower, lead, coach and motivate the Operations teams including hourly colleagues, leads, and supervisors toward achieving exceptional guest service results and complete colleague engagement.
Assist the hotel in reaching service scores on our guest surveys.
Ensure thorough communication and understanding with guests and other departments by reviewing hotel events and activities.
Support Operations leaders in proactively reviewing staffing and equipment needs.
Maintain a high energy, positive, professional appearance.
Facilitate an environment establishing highest standards of quality service and ensure implementation through effective hiring, training development, promotion and continuous reinforcement.
Administrative tasks may include payroll facilitation, reports, forecasts, point of sale procedures, inventory and budget management.
Perform daily walk‑throughs in Operations departments to ensure full compliance with Department of Health regulations and Hyatt Corporate standards.
Benefits
Health Benefits for you and your dependents.
Paid vacation, sick leave and holidays.
401(k) plan with matching contributions.
Employee stock purchase program.
Wellbeing programs.
Tri‑Met discount.
Complementary meals.
Tuition reimbursement program.
Family bonding benefits and Oregon paid leave.
Complimentary hotel nights, friends & family discounts at Hyatt properties worldwide.
Qualifications
Full‑time management position requiring full flexibility, including weekends, evenings, holidays, and some overnights.
A true desire to understand and anticipate the needs of others in a fast‑paced environment.
Refined verbal and written communication skills.
Proficient in general computer knowledge.
Extremely creative, innovative, detail‑oriented and organized.
Strong hotel operations experience.
Previous experience as Operations supervisor or manager preferred.
High energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer, and effective in providing exceptional customer service.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Location: Portland, OR
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Responsibilities
Supports and manages the Operations departments while working closely with department managers and directors and other hotel divisions.
Supervise, empower, lead, coach and motivate the Operations teams including hourly colleagues, leads, and supervisors toward achieving exceptional guest service results and complete colleague engagement.
Assist the hotel in reaching service scores on our guest surveys.
Ensure thorough communication and understanding with guests and other departments by reviewing hotel events and activities.
Support Operations leaders in proactively reviewing staffing and equipment needs.
Maintain a high energy, positive, professional appearance.
Facilitate an environment establishing highest standards of quality service and ensure implementation through effective hiring, training development, promotion and continuous reinforcement.
Administrative tasks may include payroll facilitation, reports, forecasts, point of sale procedures, inventory and budget management.
Perform daily walk‑throughs in Operations departments to ensure full compliance with Department of Health regulations and Hyatt Corporate standards.
Benefits
Health Benefits for you and your dependents.
Paid vacation, sick leave and holidays.
401(k) plan with matching contributions.
Employee stock purchase program.
Wellbeing programs.
Tri‑Met discount.
Complementary meals.
Tuition reimbursement program.
Family bonding benefits and Oregon paid leave.
Complimentary hotel nights, friends & family discounts at Hyatt properties worldwide.
Qualifications
Full‑time management position requiring full flexibility, including weekends, evenings, holidays, and some overnights.
A true desire to understand and anticipate the needs of others in a fast‑paced environment.
Refined verbal and written communication skills.
Proficient in general computer knowledge.
Extremely creative, innovative, detail‑oriented and organized.
Strong hotel operations experience.
Previous experience as Operations supervisor or manager preferred.
High energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer, and effective in providing exceptional customer service.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Location: Portland, OR
#J-18808-Ljbffr