Lafrance Hospitality Company
Assistant General Manager - Homewood Suites by Hilton, Dover, NH
Lafrance Hospitality Company, Dover, New Hampshire, us, 03821
Join us at the
Homewood Suites by Hilton located in Dover, NH . We are excited to add a new leader to our hotel team.
We are currently looking for a dynamic and experienced candidate to fill the position of
Front Office Manager . The ideal candidate will have a passion for hospitality, excellent leadership skills, and a strong attention to detail.
The
Front Office Manager
is responsible for overseeing the daily operations of the front desk, ensuring exceptional guest service and satisfaction. As a leader, you will supervise and train the front desk team, handle guest complaints and requests, and ensure the smooth operation of all front office procedures. Additionally, you will work closely with other departments to ensure seamless guest experiences at the
Homewood Suites by Hilton, Dover, NH .
Take advantage of our remarkable Daily Pay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500.
Pay:
Salary
Schedule:
Weekdays and Weekends
Job Type:
Full‑Time
keywords: front office, front desk, front desk manager, hilton
Key Responsibilities:
Manage day‑to‑day operations of the front desk, including check‑in/check‑out procedures, guest requests, and staff scheduling
Train and supervise front desk staff, ensuring high levels of professionalism and guest service
Monitor guest satisfaction and resolve any issues or complaints promptly and effectively
Ensure all front office procedures and policies are followed, including cash handling and credit card processing
Collaborate with other departments to ensure seamless guest experiences
Maintain accurate records and reports, including occupancy rates and guest preferences
Qualifications:
Prior hotel experience 1-2 years, preferably in a leadership role
Front of the house hotel experience
Strong knowledge of front desk operations or property management
Detail‑oriented with excellent interpersonal and communication skills
Flexibility to work a variety of shifts, including weekends and holidays
OnQ knowledge is a plus nut not a requirement
Benefits:
PTO & 401K
Health & Dental
Brand Wide Room Discounts
Company Wide Room Discount Program
90 day Review & Annual Review Program
Extensive Room for Growth
Paid Training
#J-18808-Ljbffr
Homewood Suites by Hilton located in Dover, NH . We are excited to add a new leader to our hotel team.
We are currently looking for a dynamic and experienced candidate to fill the position of
Front Office Manager . The ideal candidate will have a passion for hospitality, excellent leadership skills, and a strong attention to detail.
The
Front Office Manager
is responsible for overseeing the daily operations of the front desk, ensuring exceptional guest service and satisfaction. As a leader, you will supervise and train the front desk team, handle guest complaints and requests, and ensure the smooth operation of all front office procedures. Additionally, you will work closely with other departments to ensure seamless guest experiences at the
Homewood Suites by Hilton, Dover, NH .
Take advantage of our remarkable Daily Pay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500.
Pay:
Salary
Schedule:
Weekdays and Weekends
Job Type:
Full‑Time
keywords: front office, front desk, front desk manager, hilton
Key Responsibilities:
Manage day‑to‑day operations of the front desk, including check‑in/check‑out procedures, guest requests, and staff scheduling
Train and supervise front desk staff, ensuring high levels of professionalism and guest service
Monitor guest satisfaction and resolve any issues or complaints promptly and effectively
Ensure all front office procedures and policies are followed, including cash handling and credit card processing
Collaborate with other departments to ensure seamless guest experiences
Maintain accurate records and reports, including occupancy rates and guest preferences
Qualifications:
Prior hotel experience 1-2 years, preferably in a leadership role
Front of the house hotel experience
Strong knowledge of front desk operations or property management
Detail‑oriented with excellent interpersonal and communication skills
Flexibility to work a variety of shifts, including weekends and holidays
OnQ knowledge is a plus nut not a requirement
Benefits:
PTO & 401K
Health & Dental
Brand Wide Room Discounts
Company Wide Room Discount Program
90 day Review & Annual Review Program
Extensive Room for Growth
Paid Training
#J-18808-Ljbffr