Mount Sinai Medical Center
Patient Representative I
Mount Sinai Medical Center – Miami, FL
Join to apply for the
Patient Representative I
role at
Mount Sinai Medical Center .
About the Organization Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. With 12 facilities across Miami‑Dade and Monroe counties, we offer advanced medicine, technology, and comfort in a 674‑bed main campus and 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai is South Florida’s largest private independent not‑for‑profit hospital dedicated to training the next generation of medical pioneers.
Responsibilities
Answer telephone promptly; preferably by the third ring.
Ensure calls are identified and properly categorized in order to forward to appropriate area within office timely and efficiently.
Demonstrates proper telephone etiquette when receiving, transferring, and placing calls on hold. Hold times are to be kept to a minimum.
Repeats key information when writing down messages to ensure accuracy.
Accurately enters patient demographics information and insurance data in the computer as documented.
Verifies insurance information, collects referrals and authorizations, and/or other forms as documented.
Checks to ensure that patients fill out applicable forms completely and correctly.
Informs secretary or Office Coordinator when supply level is approaching reorder point.
Copies patient records if requested by insurance company or other physician's office.
Distributes mail accurately and on a timely basis.
Efficiently schedules appointments, recording them as documented and following practice policy.
Responsible for completing daily receipts and journals and depositing to cashiers.
Responsible for petty cash.
Qualifications
License/Registration/Certification: Not applicable
Education: High School
Experience: Experience in a Healthcare setting preferred but not required
Benefits
Health benefits
Life insurance
Long‑term disability coverage
Healthcare spending accounts
Retirement plan
Paid time off
Pet Insurance
Tuition reimbursement
Employee assistance programWellness program
On‑site housing for select positions and more!
Seniorities & Employment
Seniority level: Entry level
Employment type: Full‑time
Job function: Health Care Provider
Industry: Hospitals and Health Care
#J-18808-Ljbffr
Join to apply for the
Patient Representative I
role at
Mount Sinai Medical Center .
About the Organization Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. With 12 facilities across Miami‑Dade and Monroe counties, we offer advanced medicine, technology, and comfort in a 674‑bed main campus and 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai is South Florida’s largest private independent not‑for‑profit hospital dedicated to training the next generation of medical pioneers.
Responsibilities
Answer telephone promptly; preferably by the third ring.
Ensure calls are identified and properly categorized in order to forward to appropriate area within office timely and efficiently.
Demonstrates proper telephone etiquette when receiving, transferring, and placing calls on hold. Hold times are to be kept to a minimum.
Repeats key information when writing down messages to ensure accuracy.
Accurately enters patient demographics information and insurance data in the computer as documented.
Verifies insurance information, collects referrals and authorizations, and/or other forms as documented.
Checks to ensure that patients fill out applicable forms completely and correctly.
Informs secretary or Office Coordinator when supply level is approaching reorder point.
Copies patient records if requested by insurance company or other physician's office.
Distributes mail accurately and on a timely basis.
Efficiently schedules appointments, recording them as documented and following practice policy.
Responsible for completing daily receipts and journals and depositing to cashiers.
Responsible for petty cash.
Qualifications
License/Registration/Certification: Not applicable
Education: High School
Experience: Experience in a Healthcare setting preferred but not required
Benefits
Health benefits
Life insurance
Long‑term disability coverage
Healthcare spending accounts
Retirement plan
Paid time off
Pet Insurance
Tuition reimbursement
Employee assistance programWellness program
On‑site housing for select positions and more!
Seniorities & Employment
Seniority level: Entry level
Employment type: Full‑time
Job function: Health Care Provider
Industry: Hospitals and Health Care
#J-18808-Ljbffr