Mejuri
Since 2015, Mejuri has reimagined fine jewelry as a personal choice rooted in self‑expression. Founded by Noura Sakkijha, the brand believes jewelry should never require a special occasion and should never bring guilt, celebrating your style, life, and everyday moments. With a growing global retail footprint of 58+ stores, Mejuri serves customers online, through an app, and in physical locations, while staying committed to responsible sourcing, sustainability, and philanthropy.
Role A Retail Stylist at Mejuri is more than a salesperson—it’s a pivotal role in delivering an exceptional, personalized shopping experience that embodies our commitment to redefining luxury. As a trusted advisor, you’ll bridge the gap between beautiful jewelry and meaningful moments, ensuring every interaction reflects Mejuri’s core values and dedication to excellence.
Customer Experience
Lead by example and validate the quality of the in‑store customer experience by communicating, training, and upholding expectations on the team on Mejuri’s Steps of Selling.
Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.
KPIs: OPH, SPH, NPS (85%)
Operations
Order Fulfillment: Participate as needed in the back‑of‑house flow to support in‑store sales, phone sales or BOPIS, ensuring efficiency with packaging and order delivery standards.
Storage & Organization: Support in maintaining organizational integrity of our BOH up to and including display inventory and sellable inventory, packaging, and all supplies.
Systems & Technology: Experience using or possess the ability to learn to use point‑of‑sale systems and other retail technology.
Shrink: Supports in mitigating internal, external and administrative loss of product.
Escalations: Participate in identifying and escalating opportunities, gaps, risks and roadblocks to store leadership.
Merchandising
Support ensuring that Mejuri brand standards of visual presentation, cleanliness and functionality are upheld.
Validate the integrity of all display forms, graphics, furniture, and decor items to manage costs and propel the brand, notifying appropriate teams when display tools are missing or damaged.
Escalations: Flag, identify and act on any inefficiencies.
People
Build healthy relationships with our people and establish a positive and engaging work environment.
Employee Relations: Adhere to our policies and compliance practices.
Qualifications
An ability to connect with all of our customers in an authentic and warm way that makes them feel comfortable and keeps them coming back.
Strong verbal communication skills and active listening to effectively deliver on our customer needs and work as a team.
Ability to learn and retain relevant product knowledge to suggest and style for our customers.
Think critically and solve in the moment to deliver on customer and business needs effectively.
Meet and exceed key performance indicators including SPH, Conversion, NPS, AOV, UPT.
Pay attention to customer feedback, trends and share insights with management.
Great attention to detail, highly organized working style, and strong sense of initiative.
Able to work on the sales floor for extended periods of time.
History of successfully participating in and contributing to a positive team environment.
Benefits
Paid sick days.
Monthly retail bonus program.
Regular feedback via performance reviews.
A robust in‑house retail learning program.
Generous product discount.
Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency and supports applicants by providing a salary range of $17,000 to $20,000 per hour based on experience and qualifications.
About Mejuri At Mejuri, our success is driven by a strong commitment to our Purpose and Values. They are the foundation of our operations, defining how we show up, solve problems, and accomplish incredible things together. Our strength comes from each team member's dedication to embracing and embodying these Values daily. This isn't merely a duty; it's a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment. Success, for us, means living our values relentlessly.
RAISE THE BAR
| Stay Curious, Share/Seek Feedback, and Strive for Excellence
CUSTOMER OBSESSED
| Get close to the customer and prioritize them in our decisions
EMPOWERED OWNERS
| Treat the company like your own, take initiative
FIND A WAY
| Seek simple, creative solutions and act fast
DRIVE RESULTS
| Be clear on your goals and be relentless in achieving them
TEAM FIRST
| Value team success over personal ego
Values Accommodation / Accessibility: Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. If you require accommodation, inform us and we will work with you to meet your accessibility needs.
Seniority Level
Entry level
Employment Type
Part‑time
Job Function
Sales and Business Development
Industries
Retail Luxury Goods and Jewelry
#J-18808-Ljbffr
Role A Retail Stylist at Mejuri is more than a salesperson—it’s a pivotal role in delivering an exceptional, personalized shopping experience that embodies our commitment to redefining luxury. As a trusted advisor, you’ll bridge the gap between beautiful jewelry and meaningful moments, ensuring every interaction reflects Mejuri’s core values and dedication to excellence.
Customer Experience
Lead by example and validate the quality of the in‑store customer experience by communicating, training, and upholding expectations on the team on Mejuri’s Steps of Selling.
Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.
KPIs: OPH, SPH, NPS (85%)
Operations
Order Fulfillment: Participate as needed in the back‑of‑house flow to support in‑store sales, phone sales or BOPIS, ensuring efficiency with packaging and order delivery standards.
Storage & Organization: Support in maintaining organizational integrity of our BOH up to and including display inventory and sellable inventory, packaging, and all supplies.
Systems & Technology: Experience using or possess the ability to learn to use point‑of‑sale systems and other retail technology.
Shrink: Supports in mitigating internal, external and administrative loss of product.
Escalations: Participate in identifying and escalating opportunities, gaps, risks and roadblocks to store leadership.
Merchandising
Support ensuring that Mejuri brand standards of visual presentation, cleanliness and functionality are upheld.
Validate the integrity of all display forms, graphics, furniture, and decor items to manage costs and propel the brand, notifying appropriate teams when display tools are missing or damaged.
Escalations: Flag, identify and act on any inefficiencies.
People
Build healthy relationships with our people and establish a positive and engaging work environment.
Employee Relations: Adhere to our policies and compliance practices.
Qualifications
An ability to connect with all of our customers in an authentic and warm way that makes them feel comfortable and keeps them coming back.
Strong verbal communication skills and active listening to effectively deliver on our customer needs and work as a team.
Ability to learn and retain relevant product knowledge to suggest and style for our customers.
Think critically and solve in the moment to deliver on customer and business needs effectively.
Meet and exceed key performance indicators including SPH, Conversion, NPS, AOV, UPT.
Pay attention to customer feedback, trends and share insights with management.
Great attention to detail, highly organized working style, and strong sense of initiative.
Able to work on the sales floor for extended periods of time.
History of successfully participating in and contributing to a positive team environment.
Benefits
Paid sick days.
Monthly retail bonus program.
Regular feedback via performance reviews.
A robust in‑house retail learning program.
Generous product discount.
Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency and supports applicants by providing a salary range of $17,000 to $20,000 per hour based on experience and qualifications.
About Mejuri At Mejuri, our success is driven by a strong commitment to our Purpose and Values. They are the foundation of our operations, defining how we show up, solve problems, and accomplish incredible things together. Our strength comes from each team member's dedication to embracing and embodying these Values daily. This isn't merely a duty; it's a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment. Success, for us, means living our values relentlessly.
RAISE THE BAR
| Stay Curious, Share/Seek Feedback, and Strive for Excellence
CUSTOMER OBSESSED
| Get close to the customer and prioritize them in our decisions
EMPOWERED OWNERS
| Treat the company like your own, take initiative
FIND A WAY
| Seek simple, creative solutions and act fast
DRIVE RESULTS
| Be clear on your goals and be relentless in achieving them
TEAM FIRST
| Value team success over personal ego
Values Accommodation / Accessibility: Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. If you require accommodation, inform us and we will work with you to meet your accessibility needs.
Seniority Level
Entry level
Employment Type
Part‑time
Job Function
Sales and Business Development
Industries
Retail Luxury Goods and Jewelry
#J-18808-Ljbffr