Tapestry
Company Overview
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York’s founding principles define a unique style synonymous with joy. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit. Kate Spade New York is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity. Job Overview
The successful individual will leverage their proficiency in retail to… Client & Service Expert
Partner with Store Manager to develop business driving initiatives that build repeat business or attract new customers to the store. Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate. Ensure all associates complete the sales training program and develop strong product knowledge across all categories. Model and supervise the selling environment, provide consistent coaching on sales training process to ensure the highest level of customer service and sales. Leadership Presence
Achievement of personal sales goals. Educate team on sales plans, personal sales goals, store stats and drive team to achieve them. Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles. Foster a team environment by creating a fun, competitive, inviting atmosphere. Building Brand Equity
Understand and communicate the Kate Spade New York brand aesthetic, brand philosophy and lifestyle to the sales team and customer. Ensure brand and operating standards are met to support brand consistency. Ensure store presentation standards are achieved and maintained. Operational Excellence
Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers, and securing facility. Accurately process all POS transactions and inventory functions such as transfers, receiving, FedEx shipments, repairs and damages to maintain integrity of inventory. Adhere to Kate Spade loss prevention policies and operational procedures. Qualifications
The accomplished individual will possess: Strong written and verbal communication skills Detail oriented Proactive ability to multi‑task and prioritize Minimum 2-3 years’ experience in luxury goods or a comparable retail environment College degree preferred Prior luxury goods experience preferred Physical Requirements
Available to work store schedule, as needed, including evenings and weekends Standing for extended periods of time Able to safely lift boxes up to 40 pounds Comfortable climbing ladders Competencies for All Employees
Drive for Results: Can be counted on to exceed goals successfully; is constantly top performer; steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting expectations of internal and external customers; uses customer feedback for improvements; builds trust. Creativity: Generates new and unique ideas; makes connections among unrelated notions; seen as original and valuable in brainstorming. Interpersonal Savvy: Relates well to all kinds; builds constructive relationships; uses diplomacy; diffuses high‑tension situations. Learning on the Fly: Learns quickly, experimentation, open to change. Perseverance: Pursues tasks to finish; does not give up. Dealing with Ambiguity: Effective coping with change, comfortable risk. Competencies for All People Managers
Strategic Agility: Sees ahead; anticipates future; broad perspective; future oriented; paints credible visions. Building Effective Teams: Blends people into teams; fosters morale; shares wins; encourages open dialogue; defines success as whole team; creates belonging. Managerial Courage: Provides direct, actionable feedback; faces problems; not afraid to take action. Equal Opportunity Statement
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at www.katespade.com.
#J-18808-Ljbffr
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York’s founding principles define a unique style synonymous with joy. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit. Kate Spade New York is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity. Job Overview
The successful individual will leverage their proficiency in retail to… Client & Service Expert
Partner with Store Manager to develop business driving initiatives that build repeat business or attract new customers to the store. Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate. Ensure all associates complete the sales training program and develop strong product knowledge across all categories. Model and supervise the selling environment, provide consistent coaching on sales training process to ensure the highest level of customer service and sales. Leadership Presence
Achievement of personal sales goals. Educate team on sales plans, personal sales goals, store stats and drive team to achieve them. Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles. Foster a team environment by creating a fun, competitive, inviting atmosphere. Building Brand Equity
Understand and communicate the Kate Spade New York brand aesthetic, brand philosophy and lifestyle to the sales team and customer. Ensure brand and operating standards are met to support brand consistency. Ensure store presentation standards are achieved and maintained. Operational Excellence
Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers, and securing facility. Accurately process all POS transactions and inventory functions such as transfers, receiving, FedEx shipments, repairs and damages to maintain integrity of inventory. Adhere to Kate Spade loss prevention policies and operational procedures. Qualifications
The accomplished individual will possess: Strong written and verbal communication skills Detail oriented Proactive ability to multi‑task and prioritize Minimum 2-3 years’ experience in luxury goods or a comparable retail environment College degree preferred Prior luxury goods experience preferred Physical Requirements
Available to work store schedule, as needed, including evenings and weekends Standing for extended periods of time Able to safely lift boxes up to 40 pounds Comfortable climbing ladders Competencies for All Employees
Drive for Results: Can be counted on to exceed goals successfully; is constantly top performer; steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting expectations of internal and external customers; uses customer feedback for improvements; builds trust. Creativity: Generates new and unique ideas; makes connections among unrelated notions; seen as original and valuable in brainstorming. Interpersonal Savvy: Relates well to all kinds; builds constructive relationships; uses diplomacy; diffuses high‑tension situations. Learning on the Fly: Learns quickly, experimentation, open to change. Perseverance: Pursues tasks to finish; does not give up. Dealing with Ambiguity: Effective coping with change, comfortable risk. Competencies for All People Managers
Strategic Agility: Sees ahead; anticipates future; broad perspective; future oriented; paints credible visions. Building Effective Teams: Blends people into teams; fosters morale; shares wins; encourages open dialogue; defines success as whole team; creates belonging. Managerial Courage: Provides direct, actionable feedback; faces problems; not afraid to take action. Equal Opportunity Statement
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at www.katespade.com.
#J-18808-Ljbffr