Joe Johnson Equipment Inc.
Parts Technician / Advisor
LOCATION:
Dartmouth, Nova Scotia
EMPLOYMENT TYPE:
1 Vacancy
Full-time, Permanent
TOTAL REWARDS OVERVIEW:
Competitive compensation; Salary + Quarterly bonus opportunity
Annual salary increase opportunity
Group Benefits that are 100% paid for by the Company – inclusive of Health, Dental, Life, Disability and Travel coverage
Paid Vacation and Paid Personal Days
Employer Matching Retirement Savings Plan
SUMMARY:
The Parts Technician will be responsible for assisting with the daily operations of the Parts department including delivering optimal customer service and parts knowledge to internal (Rentals, Sales and Service Departments) and external customers. This position performs a variety of duties including providing price quotations, checking inventory for product availability, providing delivery dates to customers and verifying prices.
ABOUT YOU
Strong verbal and written communication skills and demonstrated ability to work well with individuals within and outside of the organization
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to prioritize and organize workload in a fast-paced environment
Basic mathematical skills
Able to work efficiently as a part of a team as well as independently
Able to effectively communicate with all other departments in the facility
Detail-oriented individual with a strong work ethic and positive team attitude
POSITION REQUIREMENTS/QUALIFICATIONS Education/ Certification:
High School Diploma or Equivalent
Valid driver’s license with a clean driver’s abstract
Must have a forklift license or willing to obtain
Experience:
3-5 years’ experience in a heavy equipment, construction or automotive parts and/or service environment
2-3 years’ experience in Inventory Management
Strong computer skills including Microsoft Office and ERP/Inventory Management systems
Mechanical aptitude or previous exposure to heavy equipment parts
POSITION RESPONSIBILITIES
Provide customer service to both internal and external customers to meet their parts needs in alignment with the company’s parts protocols and processes
Receive parts requests from customers in person, through the internal Order Confirmation Process, by phone or email and respond with a quote or information in a timely manner
Receive, provide and issue purchase orders and receipts of goods
Research availability of parts, either within the facility or from other resources as necessary
Search part numbers using a computer or standard catalogue
Mark materials with identifying information to communicate parts allocations to service work orders
Maintain communication with Shipping/Receiving, suppliers and customers to ensure efficiency within the parts department
Provide and maintain accurate back order reports
Effectively sell and cross-sell parts referencing active campaigns or promotions
Complete all applicable inventory, work orders, PO’s, receipts of goods entry and put stock away
Participate in required inventory cycle counts and provide back-up support to other parts department employees as required
Participate in training to remain up to date on products represented by JJE and new/revised protocols
Process a variety of reports in written and electronic form (e.g. requisitions, paperwork, reports, etc.) to distribute information and/or materials to appropriate parties.
Assist the Rentals, Sales and Service Departments in scheduling by meeting regularly to communicate status of parts orders
Other duties as assigned by your Manager
On-call coverage as required
WHY WORK AT JJE?
Talented, dedicated and passionate team to work with
Exceptional best-in-class products and service offerings for our customers
Charitable Giving Program
Educational Scholarship Program
Tuition Reimbursement
Employee & Family Assistance Program (EAP)
Our Core People Values Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation and Ambition
WHO WE ARE As the foremost distributor of public works equipment, Joe Johnson Equipment (JJE) supplies mobile infrastructure maintenance solutions to municipalities and contractors throughout Canada and the US. Through our extensive branch network, we offer sales, rentals, leases, servicing, and support for vacuum trucks, refuse and recycling collection vehicles, street sweepers, sewer cleaners, and inspection cameras.
JJE is a proud subsidiary of Federal Signal Corporation.
_____________________________________________________________________________________
If you are looking for a new opportunity, then we at Joe Johnson Equipment welcome your application. We encourage applications from all qualified persons, however only those who are being considered for the position will be contacted.
If you are contacted for an interview and require any accommodation, please notify HR in advance and we will provide applicable accommodation.
______________________________________________________________________________
#CANJJE
#J-18808-Ljbffr
Dartmouth, Nova Scotia
EMPLOYMENT TYPE:
1 Vacancy
Full-time, Permanent
TOTAL REWARDS OVERVIEW:
Competitive compensation; Salary + Quarterly bonus opportunity
Annual salary increase opportunity
Group Benefits that are 100% paid for by the Company – inclusive of Health, Dental, Life, Disability and Travel coverage
Paid Vacation and Paid Personal Days
Employer Matching Retirement Savings Plan
SUMMARY:
The Parts Technician will be responsible for assisting with the daily operations of the Parts department including delivering optimal customer service and parts knowledge to internal (Rentals, Sales and Service Departments) and external customers. This position performs a variety of duties including providing price quotations, checking inventory for product availability, providing delivery dates to customers and verifying prices.
ABOUT YOU
Strong verbal and written communication skills and demonstrated ability to work well with individuals within and outside of the organization
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to prioritize and organize workload in a fast-paced environment
Basic mathematical skills
Able to work efficiently as a part of a team as well as independently
Able to effectively communicate with all other departments in the facility
Detail-oriented individual with a strong work ethic and positive team attitude
POSITION REQUIREMENTS/QUALIFICATIONS Education/ Certification:
High School Diploma or Equivalent
Valid driver’s license with a clean driver’s abstract
Must have a forklift license or willing to obtain
Experience:
3-5 years’ experience in a heavy equipment, construction or automotive parts and/or service environment
2-3 years’ experience in Inventory Management
Strong computer skills including Microsoft Office and ERP/Inventory Management systems
Mechanical aptitude or previous exposure to heavy equipment parts
POSITION RESPONSIBILITIES
Provide customer service to both internal and external customers to meet their parts needs in alignment with the company’s parts protocols and processes
Receive parts requests from customers in person, through the internal Order Confirmation Process, by phone or email and respond with a quote or information in a timely manner
Receive, provide and issue purchase orders and receipts of goods
Research availability of parts, either within the facility or from other resources as necessary
Search part numbers using a computer or standard catalogue
Mark materials with identifying information to communicate parts allocations to service work orders
Maintain communication with Shipping/Receiving, suppliers and customers to ensure efficiency within the parts department
Provide and maintain accurate back order reports
Effectively sell and cross-sell parts referencing active campaigns or promotions
Complete all applicable inventory, work orders, PO’s, receipts of goods entry and put stock away
Participate in required inventory cycle counts and provide back-up support to other parts department employees as required
Participate in training to remain up to date on products represented by JJE and new/revised protocols
Process a variety of reports in written and electronic form (e.g. requisitions, paperwork, reports, etc.) to distribute information and/or materials to appropriate parties.
Assist the Rentals, Sales and Service Departments in scheduling by meeting regularly to communicate status of parts orders
Other duties as assigned by your Manager
On-call coverage as required
WHY WORK AT JJE?
Talented, dedicated and passionate team to work with
Exceptional best-in-class products and service offerings for our customers
Charitable Giving Program
Educational Scholarship Program
Tuition Reimbursement
Employee & Family Assistance Program (EAP)
Our Core People Values Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation and Ambition
WHO WE ARE As the foremost distributor of public works equipment, Joe Johnson Equipment (JJE) supplies mobile infrastructure maintenance solutions to municipalities and contractors throughout Canada and the US. Through our extensive branch network, we offer sales, rentals, leases, servicing, and support for vacuum trucks, refuse and recycling collection vehicles, street sweepers, sewer cleaners, and inspection cameras.
JJE is a proud subsidiary of Federal Signal Corporation.
_____________________________________________________________________________________
If you are looking for a new opportunity, then we at Joe Johnson Equipment welcome your application. We encourage applications from all qualified persons, however only those who are being considered for the position will be contacted.
If you are contacted for an interview and require any accommodation, please notify HR in advance and we will provide applicable accommodation.
______________________________________________________________________________
#CANJJE
#J-18808-Ljbffr